Best Western Premier Collection

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Delightful accommodation in Douglas!

Best Western Palace Hotel & Casino in Douglas, on the Isle of Man, offers an exceptional experience in a superb setting. We are able to offer a unique combination of stylish accommodation blended with an elegant environment for all kinds of event or break.

Situated on the beautiful Victorian Promenade overlooking Douglas Bay, we are just metres away from the beach. The retail and business centre of the Island is moments away and our Hotel is one of the largest and best appointed 4-Star hotels on the Island!

There is an on-site Casino, bingo lounge and slots lounge, with a variety of machines, and the nightclub Tahiko. During the weekend guests can enjoy a lively and dynamic atmosphere.

The hotel provides parking onsite, nominal charges apply.

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Location

Central Promenade
Douglas
Isle of Man
IM2 4NA
England
For enquiries or to make a reservation please call 0844 387 6311*
VB

Summary

Car parking £4 per 24 hours
Bars, Free WIFI, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to all floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is charged parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
16:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates

Facilities

Dining and Bars

Chef Chris Swindon

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Paragon Restaurant

Paragon Restaurant is open nightly from 6pm until 10pm, offering a lavish evening carvery consisting of an array of cold meats, salads, warm homemade soup, succulent roast joints accompanied by seasonal vegetables and sauces, delicious desserts, cheese and biscuits! There is something for everyone!

Opening hours

Breakfast: 07:00 - 09:00
Lunch: 12:00 - 14:00
Dinner: 18:00 - 22:00
Weekend times may vary
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Paragon Bar

Paragon Bar is open daily from 11am until late, offering a variety of hot and cold beverages, together with a bar menu, which includes hearty meals to light bites and even afternoon tea!

Why not arrange to meet a friend or business colleague for a coffee or bite to eat?

Opening hours

Lunch: 11:00 - 23:00
Weekend times may vary
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Majestic Chinese Restaurant

Majestic Chinese Restaurant at the Casino create the perfect blend of beverage, dining and entertainment choices. The Majestic Chinese Restaurant has an extensive menu with bar options and restaurant favourites, both of which can be eaten while you play.

Open daily, 18.00 until 01.00

Opening hours

Dinner: 18:00 - 01:00
Weekend times may vary
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Whispers Bar

Whispers Bar hosts live music every Friday and Saturday evenings, from local musician Nigel Williams and band, midnight to 3.30am, and is the popular late night bar to end your night.

Enjoy drinking and dancing with friends and colleagues to classic rock and roll covers, including the Beatles, Elvis and many more, or request your favourite classic.

Whispers Bar is located opposite the Casino.

Over 18s only

Opening hours

00:00-03:00
Weekend times may vary
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Aces Bar

Located in the Casino, Aces Bar is open during the evenings until early-morning, enjoy a freshly brewed espresso or a superior Hennessay XO. The Bar serves authentic cuisine 6pm until 1.30am to enjoy at the bar or your gaming table!

Opening hours

19:30-02:45
Weekend times may vary

Golf

King Edward Bay

Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 67
Distance: 5221 Yards
No handicap required

Location

2 miles away in Onchan

Prices

9 holes Yes
18 holes £35.00
Trolley hire £3.00
Club hire £30.00
Buggy hire £20.00
Tuition £50.00

Douglas

Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 69
Distance: 5922 Yards
No handicap required

Location

2 miles away in Douglas

Prices

9 holes Yes
Trolley hire £30.00
Club hire £30.00
Buggy hire £30.00
Tuition £50.00

Spa & Leisure

Leisure Facilities

  • Palace Health Club (swimming pool, sauna, steam room, jacuzzi)

  • Palace Bingo Lounge

  • Palace Slots Lounge

  • Palace Casino

  • 2 Screen Palace Cinema

  • Tahiko Night Club (private hire only)

The Palace Heath Club

Work out with free weights and cardiovascular equipment at the Palace Health Club, or hire a personal trainer to help you. Cool off with a swim in the pool and wind down in the sauna, steam room or Jacuzzi. Afterwards, grab a bite to eat in the cafe and relax whilst enjoying picturesque panoramic views across Douglas Bay.

Facilities include:
Gym with weights and cardiovascular equipment
Indoor pool with views of Douglas Bay
Sauna, steam room and Jacuzzi
Personal trainer available

palace-hotel-and-casino-leisure-15-83942

Weddings

Best Western Palace Hotel & Casino weddings have long been a speciality. Our dedicated Event and Wedding Co-ordinators will ensure seamless service for every occasion, and our commitment to providing a truly personal service means that your Wedding Planner will be with you every step of the way. When the big day arrives, your dedicated wedding host will greet you and your guests, and make sure that everything runs smoothly.

The Best Western Palace Hotel can provide everything for your special day, from the civil wedding marriage ceremony to our stunning venues to host the wedding reception, and of course an overnight stay in one of our sea-view rooms.

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Wedding service and reception venue

Our Cushag and Shearwater Suites can cater for 200 and 120 guests respectively. When it's time to get the party started, we can recommend and book a disco, or advise on local live bands to make your day even more special.

Catering

We have extensive menu options and our Head Chef will be delighted to discuss your individual requirements. We will consider whatever you fancy, just ask!

Registrar

Registry office:
Isle of Man Courts of Justice
Deemsters Walk, Bucks Road, Isle of Man, IM1 3AL
01624685265




We have two flexible function rooms which can easily be arranged to accommodate your wedding day needs.

For any enquiries please call Events Team on 01624 662662

Location and Attractions

Getting there.

Sat nav users: type IM2 4NA

Send to Tom Tom

Nearest airport: Isle of Man, 12.00 miles
On site disabled parking (3 spaces)

Address
Central Promenade
Douglas
Isle of Man
IM2 4NA
England


What's nearby?

Sports

  • NSC (3 miles)

Cities & Attractions

  • Laxey Wheel & Mines Trail (8 miles)

  • TT Course (1 miles)

  • Horse tram (0.1 miles)

  • Steam Railway (3 miles)

  • Curraghs Wildlife Park (16 miles)

Shopping

  • Douglas town centre (0.5 miles)

Meetings, Conferences and Events

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Best Western Palace Hotel & Casino has all the facilities you will need for hosting a successful event. Not only will you and your guests enjoy the luxury, comfort and facilities of this 4 star hotel, but we will work hard at making sure you dont have to, when it comes to arranging a conference or meeting!

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape

Cushag Suite

Our largest hotel suite, the Cushag Suite can cater for up to 300 delegates. Overlooking Douglas Bay it is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag Suite can be configured to accommodate a number of room styles.

Shearwater Suite

Our Shearwater Suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it is an ideal location to hold conferences.

Derby Lounge

The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.




Room Theatre Classroom U-Shape Boardroom Banquet
Cushag Suite 270 100 0 0 270
Curzon Room 20 8 15 15 40
Shearwater Suite 200 100 0 0 150
Shearwater Suite 1 60 18 20 20 50
Shearwater Suite 2 30 8 10 12 40
Shearwater Suite 3 60 18 20 20 50
Derby Lounge 0 0 0 12 0
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 796 traveller reviews
Rating: 5 157
Rating: 4 265
Rating: 3 236
Rating: 2 90
Rating: 1 48
Rating

Pleased with our stay. Food great, room comfortable and great location

23/08/2016 Stuart W, Skegness, United Kingdom

The hotel looks a little tired from the front but the staff on reception were very welcoming. Our room was comfortable, clean and well laid out. There was plenty of storage for clothes, etc. The bathr... more

Rating

Lovely staff

23/08/2016 carol h, Wallasey, United Kingdom

Me and a friend just recently stayed at this hotel for 4 nights, the hotel staff could not do enough for you,they are so friendly and chatty. You have a brilliant choice for continental breakfast, al... more

Rating

Don't be put off

19/08/2016 Alan B, Norwich, United Kingdom

There seems to be a number of contradictions about this hotel and its facilities.I can say however that the experience for us over our four night stay there was very good. We were greeted by a trainee... more

Owner Response
PalaceHotelManager, General Manager at BEST WESTERN Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon Again thank you for taking the time to write this review
Rating

Filthy place with terrible food and service

14/08/2016 Williamslow, Wilmslow, United Kingdom

I am a Platinum card holder - they did my recognise the membership scheme. Cramped dirty room with bodily fluids on the bed and a faulty toilet and bath shower mixer that only allowed a shower. Carver... more

Owner Response
PalaceHotelManager, General Manager at BEST WESTERN Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. This Issue has been taken to Best Western & is currently being dealt with through those channels Again thank you for taking the time to write this review
Rating

Holiday

13/08/2016 Ann A, Leeds, United Kingdom

After looking on Trip Advisor we weren't quite sure what to expect. we were very pleased with out experience here. Lovely, helpful staff throughout the hotel, from housekeeping through to management, ... more

Owner Response
PalaceHotelManager, General Manager at BEST WESTERN Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon Again thank you for taking the time to write this review