Best Western Premier Collection

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Delightful accommodation in Douglas!

BEST WESTERN Palace Hotel & Casino in Douglas, on the Isle of Man, offers an exceptional experience in a superb setting. We are able to offer a unique combination of stylish accommodation blended with an elegant environment for all kinds of event or break.

Situated on the beautiful Victorian Promenade overlooking Douglas Bay, we are just metres away from the beach. The retail and business centre of the Island is moments away and our Hotel is one of the largest and best appointed 4-Star hotels on the Island!

There is an on-site Casino, bingo lounge and slots lounge, with a variety of machines, and the nightclub Tahiko. During the weekend guests can enjoy a lively and dynamic atmosphere.

The hotel provides parking onsite, nominal charges apply.

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Central Promenade
Isle of Man


Bars, Free WIFI, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to all floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is charged parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
16:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars


Paragon Restaurant

Paragon Restaurant is open nightly from 6pm 10pm, offering a lavish evening carvery consisting of an array of cold meats, salads and warm homemade soup, succulent roast joints accompanied by seasonal vegetables and sauces, delicious desserts, cheese and biscuits! There is something for everyone!

Opening hours

Breakfast: 07:00 - 09:00
Lunch: 12:00 - 14:00
Dinner: 18:00 - 22:00
Weekend times may vary

Paragon Bar

Paragon Bar is open daily from 11am until late, offering a variety of hot and cold beverages, together with a bar menu, which includes hearty meals to light bites and even afternoon tea!

Why not arrange to meet a friend or business colleague for a coffee or bite to eat?

Opening hours

Lunch: 11:00 - 23:00
Weekend times may vary
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Whispers Bar

Dance the night away every Friday and Saturday from midnight to our in-house live band

Opening hours

Weekend times may vary

Aces Bar

Enjoy a freshly brewed espresso or a superior Hennessy XO at the Aces Bar, located inside the Casino- meet family and friends for a game of roulette or take a break from the Gaming tables and enjoy some delicious food from the Aces Bar menu.

Opening hours

Weekend times may vary


King Edward Bay

Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 67
Distance: 5221 Yards
No handicap required


2 miles away in Onchan


9 holes Yes
18 holes £35.00
Trolley hire £3.00
Club hire £30.00
Buggy hire £20.00
Tuition £50.00


Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 69
Distance: 5922 Yards
No handicap required


2 miles away in Douglas


9 holes Yes
Trolley hire £30.00
Club hire £30.00
Buggy hire £30.00
Tuition £50.00

Spa & Leisure

Leisure Facilities

  • Palace Health Club (swimming pool, sauna, steam room, jacuzzi)

  • Palace Bingo Lounge

  • Palace Slots Lounge

  • Palace Casino

  • Tahiko Night Club

  • 2 Screen Palace Cinema

The Palace Heath Club

Work out with free weights and cardiovascular equipment at the Palace Health Club, or hire a personal trainer to help you. Cool off with a swim in the pool and wind down in the sauna, steam room or Jacuzzi. Afterwards, grab a bite to eat in the caf and relax whilst enjoying picturesque panoramic views across Douglas Bay.



BEST WESTERN Palace Hotel & Casino weddings have long been a speciality. Our dedicated Event and Wedding Co-ordinators will ensure seamless service for every occasion, and our commitment to providing a truly personal service means that your Wedding Planner will be with you every step of the way. When the big day arrives, your dedicated wedding host will greet you and your guests, and make sure that everything runs smoothly.

The BEST WESTERN Palace Hotel can provide everything for your special day, from the civil wedding marriage ceremony to our stunning venues to host the wedding reception, and of course an overnight stay in one of our sea-view rooms.


Wedding service and reception venue

Our Cushag and Shearwater Suites can cater for 200 and 120 guests respectively. When it's time to get the party started, we can recommend and book a disco, or advise on local live bands to make your day even more special.


We have extensive menu options and our Head Chef will be delighted to discuss your individual requirements. We will consider whatever you fancy, just ask!


Registry office:
Isle of Man Courts of Justice
Deemsters Walk, Bucks Road, Isle of Man, IM1 3AL

We have two flexible function rooms which can easily be arranged to accommodate your wedding day needs.

For any enquiries please call Events Team on 01624 662662

Location and Attractions

Getting there.

Sat nav users: type IM2 4NA

Send to Tom Tom

Nearest airport: Isle of Man, 12.00 miles
On site disabled parking (3 spaces)

Central Promenade
Isle of Man

What's nearby?


  • NSC (3 miles)

Cities & Attractions

  • Laxey Wheel & Mines Trail (8 miles)

  • TT Course (1 miles)

  • Horse tram (0.1 miles)

  • Steam Railway (3 miles)

  • Curraghs Wildlife Park (16 miles)


  • Douglas town centre (0.5 miles)

Meetings, Conferences and Events


BEST WESTERN Palace Hotel & Casino has all the facilities you will need for hosting a successful event. Not only will you and your guests enjoy the luxury, comfort and facilities of this 4 star hotel, but we will work hard at making sure you dont have to, when it comes to arranging a conference or meeting!

Available room set ups

U shape

Cushag Suite

Our largest hotel suite, the Cushag Suite can cater for up to 300 delegates. Overlooking Douglas Bay it is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag Suite can be configured to accommodate a number of room styles.

Shearwater Suite

Our Shearwater Suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it is an ideal location to hold conferences.

Derby Lounge

The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.

Room Theatre Classroom U-Shape Boardroom Banquet
Cushag Suite 250 100 0 0 300
Curzon Room 20 8 15 15 40
Shearwater Suite 200 100 0 0 140
Shearwater Suite 1 60 18 20 20 50
Shearwater Suite 2 30 8 10 12 0
Shearwater Suite 3 60 18 20 20 50
Derby Lounge 0 0 0 12 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 672 traveller reviews
Rating: 5 130
Rating: 4 223
Rating: 3 200
Rating: 2 81
Rating: 1 38

The staff are outstanding!

29/11/2015 PrincessKaz, Dublin, Ireland

I booked in here on the winter offer of 3 course dinner, bed and breakfast for 2 priced at £75 which is brilliant value for money. The hotel is in a great location, although the building itself is dat... more


Business trip

27/11/2015 tll333, Cardiff, United Kingdom

Booked a deluxe room, comfy bed and pillows, amazing view out to sea, could hear waves crashing on shore at night. Was given a room with an interconncting door to next room. Really dont think this is ... more


Not impressed.....but guess you get what you pay for

27/11/2015 justjust1, London, United Kingdom

On entering the hotel I was shocked to find that I had to pay and display at a parking machine outside, 2 steps away from the hotels reception. I have traveled around the world stayed in many hotels (... more


Staying in 1970s Isle of Man

20/11/2015 ssharm1, London, United Kingdom

If you like your décor from 70s stay here. I enjoyed the access to the health and fitness centre but it needs a revamp. The whole building needs to get into 21st century to attract a younger crowd. In... more

Owner Response
PalaceHotelManager, General Manager at BEST WESTERN Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Again thank you for taking the time to write this review

Enjoyable stay

20/11/2015 Suzz 8, Edinburgh, United Kingdom

Stayed here recently with my wife and although yes it does need a refurb which everyone can agree with, it was one of the most enjoyable stays I've had in a while. The rooms are clean and comfy and th... more

Owner Response
PalaceHotelManager, General Manager at BEST WESTERN Palace Hotel & Casino, responded to this review
Thank you for taking the time to write this review Thabk you for your kind comments, i have passed on your comments to the relevent staff. I am Glad that you ebjoyed your stay with us and i hope that you will return to us in the future Again thank you for taking the time to write this review