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Best Western Palace Hotel & Casino

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Best Western Palace Hotel & Casino.

Visit us at the Best Western Palace Hotel & Casino in Douglas, for some delightful accommodation on the Isle of Man. The Isle of Man is a haven for outdoor lovers, meaning you'll find miles and miles of expansive countryside and mountain views right on your doorstep. The hotel itself is situated on the islands beautiful Victorian promenade overlooking Douglas Bay, and just metres away from the beach.

As if that wasn't enough, you'll find plenty of activities to give you an adrenaline rush nearby, with great climbing, abseiling, mountain biking and coasteering opportunities. The Isle of Man also boasts many ancient sites that are worth exploring. Peel Castle is our personal favourite and is rather famous for its star gazing - so come armed with a blanket if you're visiting in the evening.

Although the Isle of Man is the ideal location for an active weekend away, the Best Western hotel in Douglas is dedicated to giving you the most relaxing and rejuvenating of stays. The hotel is one of the largest and best appointed 4-star hotels on the Island, offering both - stylish accommodation and an elegant environment for all kinds of events and breaks. There's plenty of choice when it comes to bedrooms, with suites, deluxe doubles, standard doubles, twins and plenty of sea view rooms available. Once you've risen for the day, you'll be able to enjoy a host of serine spa treatments in our health club including facials, pamper treatments, eyebrow tinting, waxing, and advanced or sports massages - if you're feeling a little tense.

The Best Western also boasts an on-site casino, bingo lounge, slots lounge and the Whispers late night bar, where guests can enjoy a lively and dynamic atmosphere. You'll also find plenty of spots to satisfy your hunger including our Paragon bar and restaurant - specialising in mouth-watering carvery - and the casinos very own Majestic Chinese restaurant.

The hotel provides parking onsite, nominal charges apply.

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Location

Central Promenade
Douglas
Isle of Man
IM2 4NA
England
For enquiries or to make a reservation please call 0844 387 6311*
VB

Summary

Car parking £4 per 24 hours
Bars, Free WIFI, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to all floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is charged parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
16:00 | 11:00

Facilities

Dining and Bars

The Best Western Palace Hotel & Casino offers some of the best food and evening entertainment in Douglas. As you can fill up at one of our superb restaurants, try your luck at the casino, then dance the night away at Whispers bar.

Chef Chris Swindon

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Paragon Restaurant

Paragon Restaurant is open nightly from 6pm until 10pm, offering a lavish evening carvery. You'll also have a choice of steaks, salads, warm homemade soup, succulent roast joints, seasonal vegetables and sauces. Finish your meal off with a delicious dessert or some cheese and biscuits, and enjoying filling up and winding down after a busy day.

Opening hours

Breakfast: 07:00 - 09:00
Lunch: 12:00 - 14:00
Dinner: 18:00 - 22:00
Weekend times may vary
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Paragon Bar

Paragon bar is open daily from 11am until late, so you'll be able to enjoy both - a morning coffee with a friend or colleague and an evening nightcap. We offer all sorts at the Paragon bar, including hot and cold beverages, alcoholic and non-alcoholic beverages, and a great bar menu with hearty meals and light nibbles to suit your level of hunger. We'd recommend our chocolate and walnut slice, if you're looking for a sweet finisher - but if your cravings are a little bigger, we serve a great afternoon tea!

Opening hours

Lunch: 11:00 - 23:00
Weekend times may vary
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Majestic Chinese Restaurant

The Majestic Chinese Restaurant at the hotel casino creates the perfect blend of fine beverages, delicious dining and great entertainment. The restaurant has an extensive menu including plenty of authentic Chinese food as we specialise in Szechuan and Cantonese cuisine. We've also got a great dim sum menu, but whatever you order - you'll be able to eat and enjoy whilst you play.

Open Thursday to Monday 18.00 until 01.00.
Closed Tuesday and Wednesday.

Opening hours

Dinner: 18:00 - 01:00
Weekend times may vary
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Whispers Bar

Whispers Bar is located opposite the casino and hosts live music every Friday and Saturday evening from the local musician Nigel Williams and his band. Music is on from midnight to 3.30am, making the bar a hugely popular late night spot as you can enjoy drinking and dancing to plenty of classic rock and roll covers. Expect everyone from the Beatles to Elvis, and feel free to request your favourite classic.


Over 18s only.

Opening hours

00:00-03:00
Weekend times may vary
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Aces Bar

Located in the casino, Aces Bar is open evenings, Thursday to Monday until early-morning. Enjoy anything from a freshly brewed espresso to a superior Hennessy XO. The Bar serves delicious cuisine from 6pm until 1.30am to enjoy at the bar or your gaming table!

Opening hours

19:30-02:45
Weekend times may vary
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Paragon Bar

Paragon Bar is open daily from 11am until late, offering a variety of hot and cold beverages, together with a bar menu, which includes hearty meals to light bites and even afternoon tea.

Why not arrange to meet a friend or business colleague for a coffee or bite to eat?

Opening hours

11:00-23:00
Weekend times may vary

Golf

King Edward Bay

Thanks to the elevated position of the King Edward Bay Golf course, you'll enjoy some of the best views on the island as you practice your swing. The course is 18-holes, and includes facilities such as a practice field and putting green. You can even arrange a lesson or two if you're looking to improve your technique.

Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 67
Distance: 5221 Yards
No handicap required

Location

2 miles away in Onchan

Prices

9 holes Yes
18 holes £35.00
Trolley hire £3.00
Club hire £30.00
Buggy hire £20.00
Tuition £50.00

Douglas

Just 2 miles away from the Best Western in Douglas is the community club and golf course, set on 142.9 acres of beautiful green parkland - so you can enjoy plenty of exercise as you travel between the 18 holes.

Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 69
Distance: 5922 Yards
No handicap required

Location

2 miles away in Douglas

Prices

9 holes Yes
Trolley hire £30.00
Club hire £30.00
Buggy hire £30.00
Tuition £50.00

Spa & Leisure

Leisure Facilities

  • Palace Health Club (swimming pool, sauna, steam room, jacuzzi)

  • Palace Bingo Lounge

  • Palace Slots Lounge

  • Palace Casino

  • 2 Screen Palace Cinema

  • Tahiko Night Club (private hire only)

The Palace Heath Club

Work out with free weights and cardiovascular equipment at the Palace Health Club, or hire a personal trainer to whip you into shape. Cool off with a swim in the pool and then wind down in the sauna, steam room or Jacuzzi. Afterwards, grab a bite to eat in the caf and relax whilst enjoying picturesque panoramic views across Douglas Bay.

Facilities include:
Gym with weights and cardiovascular equipment
Indoor pool with views of Douglas Bay
Sauna, steam room and Jacuzzi
Personal trainer available

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Weddings

Weddings have long been our speciality at the Best Western Palace Hotel & Casino. Our dedicated event and wedding coordinators will ensure seamless service for every event, whilst our commitment to providing a truly personal service means that your wedding planner will be with you every step of the way. You can do everything in our stunning wedding venue in Douglas, from the civil ceremony, to the reception, to an overnight stay in one of our sea-view rooms.

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Wedding service and reception venue

Our Cushag and Shearwater suites can cater for 200 and 120 guests respectively, whilst you can select one of our 3 wonderful wedding packages to best suit your needs and budgets. Packages cover everything from red carpet arrival, to catering, to celebratory bubbly and flower arrangements - we'll even throw in a nights stay in our luxury bridal suite.

Catering

We have an extensive number of options on our wedding breakfast menu, as you choose between delectable dishes such as medallions of pork and braised lamb shank, and mixed berry cheesecake and strawberry Romanoff. Alternatively, you can choose a wedding carvery, picking a cold starter, hot entre and delicious dessert. If you really can't find anything that suits you, our Head Chef will be delighted to discuss your individual requirements and best accommodate to them.

Registrar

Registry office:
Isle of Man Courts of Justice
Deemsters Walk, Bucks Road, Isle of Man, IM1 3AL
01624685265




We have two flexible function rooms which can easily be arranged to accommodate your wedding day needs.

For any enquiries please call Events Team on 01624 662662

Location and Attractions

Getting there.

Sat nav users: type IM2 4NA

Send to Tom Tom

Nearest airport: Isle of Man, 12.00 miles
On site disabled parking (3 spaces)

Address
Central Promenade
Douglas
Isle of Man
IM2 4NA
England


What's nearby?

Sports

  • NSC (3 miles)

Cities & Attractions

  • Laxey Wheel & Mines Trail (8 miles)

  • TT Course (1 miles)

  • Horse tram (0.1 miles)

  • Steam Railway (3 miles)

  • Curraghs Wildlife Park (16 miles)

Shopping

  • Douglas town centre (0.5 miles)

Meetings, Conferences and Events

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Best Western Palace Hotel & Casino has all the facilities you will need for hosting a successful event. Not only will you and your guests enjoy the luxury, comfort and facilities of a 4-star hotel, but our team will work hard to make sure you don't have to, when it comes to arranging your conference or meeting.

CUSHAG SUITE
Our largest hotel suite, the Cushag suite can cater for up to 300 delegates. This conference venue in Douglas is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag suite can be configured to accommodate a number of room styles.

SHEARWATER SUITE
Our Shearwater suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it's a truly picturesque location to hold conferences.

DERBY LOUNGE
The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape

Cushag Suite

Our largest hotel suite, the Cushag Suite can cater for up to 300 delegates. Overlooking Douglas Bay it is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag Suite can be configured to accommodate a number of room styles.

Shearwater Suite

Our Shearwater Suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it is an ideal location to hold conferences.

Derby Lounge

The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.




Room Theatre Classroom U-Shape Boardroom Banquet
Cushag Suite 270 100 0 0 270
Curzon Room 20 8 15 15 40
Shearwater Suite 200 100 0 0 150
Shearwater Suite 1 60 18 20 20 50
Shearwater Suite 2 30 8 10 12 40
Shearwater Suite 3 60 18 20 20 50
Derby Lounge 0 0 0 12 0
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 1036 traveller reviews
Rating: 5 206
Rating: 4 359
Rating: 3 307
Rating: 2 104
Rating: 1 60
Rating

Best western hotel douglas

07/11/2017 Paul P,

2nd time been and once again a top place to stay love it staff were brill rooms very clean and tidy totally recommend this place close to the town centre easy jump on tram and buses the stops are outs... more

Owner Response
PalaceHotelManager, General Manager at Best Western Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, I am glad you found our staff accommodating and nice to see that you are a returning guest.We hope you will come back and see us again soon Again thank you for taking the time to write this review
Rating

Fabulous

07/11/2017 993gh, United Kingdom

I attended a wonderful function held at this hotel. The food was fabulous, the service was superb and highly attentive. The manager running the room could not do any more for us. Overall this is a fan... more

Owner Response
PalaceHotelManager, General Manager at Best Western Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am glad that you enjoyed our function we strife to please all and conduct everything with a professional manner, any appreciation of this is always welcomed. We hope you will come back and see us again soon Again thank you for taking the time to write this review
Rating

Good value

06/11/2017 david r,

Ex accommodation staff helpful breakfast excellent casino and bingo at the hotel bingo reasonable prices entertainment weekends Approx 1 mile walk to town centre Shop prices slightly dearer due to... more

Owner Response
PalaceHotelManager, General Manager at Best Western Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, I am glad you found our staff accommodating and our prices reasonable.We hope you will come back and see us again soon Again thank you for taking the time to write this review
Rating

Disappointed

06/11/2017 kelly m, Manchester, United Kingdom

This hotel was cheap and perfect for a last minute, low budget trip. Positives - breakfast was delicious and there was lots of choice and good service. - There is a Chinese restaurant in the casino... more

Owner Response
PalaceHotelManager, General Manager at Best Western Palace Hotel & Casino, responded to this review
Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. I Thank you for your kind words regarding the front of house and service staff. I Apologise that the pool was not in service during your stay the hotel is undergoing renovations however as we are a non seasonal hotel these projects must be completed during operating times it was unfortunate the refurbishment of the health club was in progress during your stay. Again thank you for taking the time to write this review
Rating

Pleasant Stay

02/11/2017 Suebre, Stafford, United Kingdom

Stayed here for 6 nights. First impression really poor as came in via the casino entrance. Really tatty and in desperate need of refurb. However the upper floors had been redecorated and our room was ... more

Owner Response
PalaceHotelManager, General Manager at Best Western Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Thank you for you comments and I am glad that you found you room and amenities to your satisfaction. A mixed review regarding the restaurant however all comments are useful to help us know what we are doing right and what areas we need to make improvement or changes. I do apologise that the refurbishment of the health club was in progress during your stay, as a non seasonal hotel any improvements must be carried out during operational times and it was unfortunate that your stay with us fell during this period. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon Again thank you for taking the time to write this review