Best Western Palace Hotel & Casino

Central Promenade, Douglas, Isle of Man, IM2 4NA, United Kingdom
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Best Western Palace Hotel & Casino

Best Western Palace Hotel & Casino.

Visit us at the Best Western Palace Hotel & Casino in Douglas, for some delightful accommodation on the Isle of Man. The Isle of Man is a haven for outdoor lovers, meaning you'll find miles and miles of expansive countryside and mountain views right show more

Car parking £4 per 24 hours
Spa is not accessible by the Lift. There are steps into the Health Club, into Pool area and down to the weights gym.
24 Hour Room Service, Bars, Free WIFI, Gym, Indoor Pool, Lift to all floors, Restaurants, Spa Pool
There is charged parking available onsite.
Pets not accepted
Guide, hearing and assistance dogs only.
Free WIFI available throughout the hotel
Check-in & Check out16:00 | 11:00
Central Promenade, Douglas, Isle of Man, IM2 4NA, United Kingdom
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Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Chris Swindon

The Best Western Palace Hotel & Casino offers some of the best food and evening entertainment in Douglas. As you can fill up at one of our superb restaurants, try your luck at the casino, then dance the night away at Whispers bar.

  • Paragon Restaurant
  • Paragon Bar
  • Majestic Chinese Restaurant
  • Paragon Bar
  • Aces Bar
  • Whispers Bar

Paragon Restaurant

Paragon Restaurant is open nightly from 6pm until 10pm, offering a lavish evening carvery. You'll also have a choice of steaks, salads, warm homemade soup, succulent roast joints, seasonal vegetables and sauces. Finish your meal off with a delicious dessert or some cheese and biscuits, and enjoying filling up and winding down after a busy day.

Opening hours
Breakfast: 07:00 - 10:00
Lunch: 12:00 - 14:00
Dinner: 18:00 - 22:00
Weekend times may vary

Paragon Bar

Paragon bar is open daily from 11am until late, so you'll be able to enjoy both - a morning coffee with a friend or colleague and an evening nightcap. We offer all sorts at the Paragon bar, including hot and cold beverages, alcoholic and non-alcoholic beverages, and a great bar menu with hearty meals and light nibbles to suit your level of hunger. We'd recommend our chocolate and walnut slice, if you're looking for a sweet finisher - but if your cravings are a little bigger, we serve a great afternoon tea!

Opening hours
Lunch: 11:00 - 23:00
Weekend times may vary

Majestic Chinese Restaurant

The Majestic Chinese Restaurant creates the perfect blend of fine beverages, delicious dining and great entertainment. The restaurant has an extensive menu including plenty of authentic Chinese food as we specialise in Szechuan and Cantonese cuisine. We've also got a great dim sum menu, but whatever you order - you'll be able to eat and enjoy whilst you play.

Open Monday - Thursday and Sunday 17.00 until 23.00
Open Friday Saturday 17.00 until 00:30

Opening hours
Dinner: 17:00 - 23:00
Weekend times may vary

Paragon Bar

Paragon Bar is open daily from 11am until late, offering a variety of hot and cold beverages, together with a bar menu, which includes hearty meals to light bites and even afternoon tea.

Why not arrange to meet a friend or business colleague for a coffee or bite to eat?

Opening hours
Weekend times may vary

Aces Bar

Located in the casino, Aces Bar is open evenings, Friday - Sunday until early-morning. Enjoy anything from a freshly brewed espresso to a superior Hennessy XO. The Bar serves drinks until 3:15am to enjoy at the bar or your gaming table!

Open Friday Sunday 19.00 until 03.15
(Weekend Times may very)

Over 18s Only.

Opening hours
Weekend times may vary

Whispers Bar

Whispers Bar is located opposite the casino and hosts live music every Saturday evening from the local musician Nigel Williams and his band. Music is on from midnight to 3.30am, making the bar a hugely popular late night spot as you can enjoy drinking and dancing to plenty of classic rock and roll covers. Expect everyone from the Beatles to Elvis, and feel free to request your favourite classic.

Over 18s only.

Opening hours
Weekend times may vary


Weddings have long been our speciality at the Best Western Palace Hotel & Casino. Our dedicated event and wedding coordinators will ensure seamless service for every event, whilst our commitment to providing a truly personal service means that your wedding planner will be with you every step of the way. You can do everything in our stunning wedding venue in Douglas, from the civil ceremony, to the reception, to an overnight stay in one of our sea-view rooms.

  • Wedding Service & Reception Venue
  • Catering
  • Registrar

For any enquiries please call Events Team on 01624 682716

Wedding service and reception venue

Our Cushag and Shearwater suites can cater for 200 and 120 guests respectively, whilst you can select one of our 3 wonderful wedding packages to best suit your needs and budgets. Packages cover everything from red carpet arrival, to catering, to celebratory bubbly and flower arrangements - we'll even throw in a nights stay in our luxury bridal suite.


We have an extensive number of options on our wedding breakfast menu, as you choose between delectable dishes such as medallions of pork and braised lamb shank, and mixed berry cheesecake and strawberry Romanoff. Alternatively, you can choose a wedding carvery, picking a cold starter, hot entre and delicious dessert. If you really can't find anything that suits you, our Head Chef will be delighted to discuss your individual requirements and best accommodate to them.


Registry office:
Isle of Man Courts of Justice
Deemsters Walk, Bucks Road, Isle of Man, IM1 3AL

Golf Off Site

Thanks to the elevated position of the King Edward Bay Golf course, you'll enjoy some of the best views on the island as you practice your swing. The course is 18-holes, and includes facilities such as a practice field and putting green. You can even arrange a lesson or two if you're looking to improve your technique.

  • King Edward Bay
  • Douglas

King Edward Bay

2 miles away in Onchan

Course type



Off Site






5221 Yards


No handicap required


18 holes £35.00
Trolley hire £3.00
Club hire £30.00
Buggy hire £20.00
Tuition £50.00


2 miles away in Douglas

Course type



Off Site






5922 Yards


No handicap required


18 holes £25.00
Trolley hire £30.00
Club hire £30.00
Buggy hire £30.00
Tuition £50.00

Spa & Leisure facilities

Hands up who needs a pamper? We’ll provide the top-notch facilities and relaxing atmosphere, and you just turn up and enjoy. Deal?

Make the most of our leisure facilities and enjoy some down time

The Palace Heath Club

Meetings & Events

Hosting a meeting, conference or event? Join us at the Best Western Palace Hotel & Casino

Best Western Palace Hotel & Casino has all the facilities you will need for hosting a successful event. Not only will you and your guests enjoy the luxury, comfort and facilities of a 4-star hotel, but our team will work hard to make sure you don't have to, when it comes to arranging your conference or meeting.

Our largest hotel suite, the Cushag suite can cater for up to 300 delegates. This conference venue in Douglas is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag suite can be configured to accommodate a number of room styles.

Our Shearwater suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it's a truly picturesque location to hold conferences.

The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
Cushag Suite 270 100 0 0 270
Curzon Room 20 8 15 15 40
Shearwater Suite 200 100 0 0 150
Shearwater Suite 1 60 18 20 20 50
Shearwater Suite 2 30 8 10 12 40
Shearwater Suite 3 60 18 20 20 50
Derby Lounge 0 0 0 12 0

Reviews of Best Western Palace Hotel & Casino

Traveller Overview:
3.5 Rating: 1463 reviews
Excellent 23%
Very Good 34%
Average 26%
Poor 9%
Terrible 6%

tomQ1817PY, wrote review 22/11/2021

Place Isle of Man

Weekend deal - B&B, Dinner and Room all included bargain really nice & clean and good food and service - shame the bar was shut :( Would recommend for the weekend deal anyway at least Restaurant d... more


Eight39, wrote review 16/11/2021

Not worth the cost

Good Location but a very dilapidated, sad and run down hotel. Rooms were dirty be careful not to drop anything as it comes back up covered in dirt and hair. Bed valances were torn and visibly dirty. B... more


jaffajohn2017, wrote review 04/11/2021

Nice Hotel but could be a lot better

Visiting a Holiday season Hotel out of season is always likely to not show the venue in its best light, and this one was certainly no exception out of season ! An idyllic location slightly tarnished b... more


lizzycholet, wrote review 26/10/2021

3 night autumn stay

This stay was very good value for money,. After reading reviews on Tripadvisor I felt a little concerned- I needn’t have worried. The room was lovely- very clean with everything I needed. The bed was ... more


travelgram10, wrote review 25/10/2021

Could be better

I’ve been here with my family for two days. Enough for visit the island itself. Bad weather so most of the time we were at the hotel. Will for sure appreciate the amazing check in of the receptionist ... more