I'm fuming and having a real good moan, I really wished I had looked at ALL reviews A Little further before I booked.
Hotel very dated and looks awful from the outside on both front and back.
No where to park, extremely busy with the casino and checking in after 6pm. Parking you pay and it is reasonably priced,you can park free elsewhere, but after all its good to park near a hotel with luggage etc.
Check in was fine, after all there was a big group of noisy drunken men, I thought oh no!! Hope we are not near them!! We wernt!!
Got our key cards and off we went after no Instruction of where we were!! hotel staff were busy!!
So here goes we booked a DELUX SEA VIEW ROOM!! OH MY what a shock! Think the word DELUX just meant bigger in the hotels description of a deluxe sea view! The room was very spacious two beds put together horrid furniture dated in fact very dated settee bed horrible and the room was roasting (it was hot weather,)small windows all dirty and splattered with bird crap so no view really !! there was 1 noisy fan, hey where can we place that for a bit off coolness! The window was tilt only, no point as didn't have any air coming through and with no air conditioning it was horrible! We went out! The first night was so uncomfortable, we went out in the morning for breakfast and we walked past other rooms on the sea view side we noticed that there were smaller rooms but with huge windows, and a door which you could fully open and even a balcony you could stand on!! So a visit to reception it was!! After asking if we could change our room the member of staff said, oh I will go get the manager!! Well how bad is this when I asked about the SEA VIEW ROOM with the balcony and would it be possible to maybe change to the room with better sea view and more comfort he said that's a downgrade why would I want that? A downgrade I don't think so we had booked a deluxe and yet it didn't even have a balcony I just didn't get it!! He said no rooms are free to change but I'll take your number and if we get any I will call you!! so my suggestion was give some one our room as that would be an upgrade! No, that is not possible be said, I cannot believe it what a joke!!! But he did state
We could have another fan !! They didn't even bring it,
I would not recommend this place to anyone especially with the lack of service received and after 4 days of staying there I was beyond relief to get out.
The breakfast was the only thing I would say was good.
Think what you want when reading this but I could not recommend it to anyone and if your going for more than 1 night don't stay in this hotel.