Comfortable business trip - now in my seventh year at this hotel
18/05/2017 Dalewaddy, Accrington
This was a three night stay on a dinner bed and breakfast rate booked via steampacketholidays.com. I had previously been critical of this hotel associated with the restaurant but can honestly say that... more
This was a three night stay on a dinner bed and breakfast rate booked via steampacketholidays.com. I had previously been critical of this hotel associated with the restaurant but can honestly say that it was very enjoyable. Breakfast was a wide assortment of cold items as well as hot buffet selection. Items ordered from the kitchen included kippers which must be included when staying on the Island! Kippers were well grilled and tasty. Moving on to dinner: a good selection of cold starters from fish to salads and cold meats. If i could be critical this could be varied from day to day... Hot carvery style choices were tasty, hot and varied. Desserts wer nice and would have added inches to your wasteline! I could comment that the cheese could benefit from being moved from the chiller cabinet as to be at its best it should be at room temperature for serving. it could live in the 'open' salad cabinet to prevent it from being too cold? I am being very picky but that how I am. The restaurant team were youthful, very attentive and worked well as a team. You tend to make observations when you are sat on your own like a lemon! Seriously It was a pleasant experience to observe the efficiency of the waiting staff. A number of residents were elderly and needed help and more attention which was given without hesitation and with a genuine smile and concern. Nice to see.
Rooms are clean, tidy well appointed and serviced well. Thats it. Nice one Palace I shall stay here again. less
PalaceHotelManager, General Manager at Best Western Palace Hotel & Casino, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon
Again thank you for taking the time to write this review