Best Western Premier Collection

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Delightful accommodation in Douglas!

Best Western Palace Hotel & Casino in Douglas, on the Isle of Man, offers an exceptional experience in a superb setting. We are able to offer a unique combination of stylish accommodation blended with an elegant environment for all kinds of event or break.

Situated on the beautiful Victorian Promenade overlooking Douglas Bay, we are just metres away from the beach. The retail and business centre of the Island is moments away and our Hotel is one of the largest and best appointed 4-Star hotels on the Island!

There is an on-site Casino, bingo lounge and slots lounge, with a variety of machines, and the nightclub Tahiko. During the weekend guests can enjoy a lively and dynamic atmosphere.

The hotel provides parking onsite, nominal charges apply.

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Central Promenade
Isle of Man
For enquiries or to make a reservation please call 0844 387 6311*


Car parking £4 per 24 hours
Bars, Free WIFI, Gym, Indoor Pool, Restaurants, Sauna, Twenty Four Hour Service, Lift to all floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is charged parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
16:00 | 11:00
  • Low rate guarantee
  • Free WIFI
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Rooms & Rates


Dining and Bars

Chef Chris Swindon


Paragon Restaurant

Paragon Restaurant is open nightly from 6pm until 10pm, offering a lavish evening carvery consisting of an array of cold meats, salads, warm homemade soup, succulent roast joints accompanied by seasonal vegetables and sauces, delicious desserts, cheese and biscuits! There is something for everyone!

Opening hours

Breakfast: 07:00 - 09:00
Lunch: 12:00 - 14:00
Dinner: 18:00 - 22:00
Weekend times may vary

Paragon Bar

Paragon Bar is open daily from 11am until late, offering a variety of hot and cold beverages, together with a bar menu, which includes hearty meals to light bites and even afternoon tea!

Why not arrange to meet a friend or business colleague for a coffee or bite to eat?

Opening hours

Lunch: 11:00 - 23:00
Weekend times may vary

Majestic Chinese Restaurant

Majestic Chinese Restaurant at the Casino create the perfect blend of beverage, dining and entertainment choices. The Majestic Chinese Restaurant has an extensive menu with bar options and restaurant favourites, both of which can be eaten while you play.

Open daily, 18.00 until 01.00

Opening hours

Dinner: 18:00 - 01:00
Weekend times may vary
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Whispers Bar

Whispers Bar hosts live music every Friday and Saturday evenings, from local musician Nigel Williams and band, midnight to 3.30am, and is the popular late night bar to end your night.

Enjoy drinking and dancing with friends and colleagues to classic rock and roll covers, including the Beatles, Elvis and many more, or request your favourite classic.

Whispers Bar is located opposite the Casino.

Over 18s only

Opening hours

Weekend times may vary

Aces Bar

Located in the Casino, Aces Bar is open during the evenings until early-morning, enjoy a freshly brewed espresso or a superior Hennessay XO. The Bar serves authentic cuisine 6pm until 1.30am to enjoy at the bar or your gaming table!

Opening hours

Weekend times may vary


King Edward Bay

Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 67
Distance: 5221 Yards
No handicap required


2 miles away in Onchan


9 holes Yes
18 holes £35.00
Trolley hire £3.00
Club hire £30.00
Buggy hire £20.00
Tuition £50.00


Course information

Course Type: Links
Location: Off Site
Holes: 18
Par: 69
Distance: 5922 Yards
No handicap required


2 miles away in Douglas


9 holes Yes
Trolley hire £30.00
Club hire £30.00
Buggy hire £30.00
Tuition £50.00

Spa & Leisure

Leisure Facilities

  • Palace Health Club (swimming pool, sauna, steam room, jacuzzi)

  • Palace Bingo Lounge

  • Palace Slots Lounge

  • Palace Casino

  • 2 Screen Palace Cinema

  • Tahiko Night Club (private hire only)

The Palace Heath Club

Work out with free weights and cardiovascular equipment at the Palace Health Club, or hire a personal trainer to help you. Cool off with a swim in the pool and wind down in the sauna, steam room or Jacuzzi. Afterwards, grab a bite to eat in the cafe and relax whilst enjoying picturesque panoramic views across Douglas Bay.

Facilities include:
Gym with weights and cardiovascular equipment
Indoor pool with views of Douglas Bay
Sauna, steam room and Jacuzzi
Personal trainer available



Best Western Palace Hotel & Casino weddings have long been a speciality. Our dedicated Event and Wedding Co-ordinators will ensure seamless service for every occasion, and our commitment to providing a truly personal service means that your Wedding Planner will be with you every step of the way. When the big day arrives, your dedicated wedding host will greet you and your guests, and make sure that everything runs smoothly.

The Best Western Palace Hotel can provide everything for your special day, from the civil wedding marriage ceremony to our stunning venues to host the wedding reception, and of course an overnight stay in one of our sea-view rooms.


Wedding service and reception venue

Our Cushag and Shearwater Suites can cater for 200 and 120 guests respectively. When it's time to get the party started, we can recommend and book a disco, or advise on local live bands to make your day even more special.


We have extensive menu options and our Head Chef will be delighted to discuss your individual requirements. We will consider whatever you fancy, just ask!


Registry office:
Isle of Man Courts of Justice
Deemsters Walk, Bucks Road, Isle of Man, IM1 3AL

We have two flexible function rooms which can easily be arranged to accommodate your wedding day needs.

For any enquiries please call Events Team on 01624 662662

Location and Attractions

Getting there.

Sat nav users: type IM2 4NA

Send to Tom Tom

Nearest airport: Isle of Man, 12.00 miles
On site disabled parking (3 spaces)

Central Promenade
Isle of Man

What's nearby?


  • NSC (3 miles)

Cities & Attractions

  • Laxey Wheel & Mines Trail (8 miles)

  • TT Course (1 miles)

  • Horse tram (0.1 miles)

  • Steam Railway (3 miles)

  • Curraghs Wildlife Park (16 miles)


  • Douglas town centre (0.5 miles)

Meetings, Conferences and Events


Best Western Palace Hotel & Casino has all the facilities you will need for hosting a successful event. Not only will you and your guests enjoy the luxury, comfort and facilities of this 4 star hotel, but we will work hard at making sure you dont have to, when it comes to arranging a conference or meeting!

Available room set ups

U shape

Cushag Suite

Our largest hotel suite, the Cushag Suite can cater for up to 300 delegates. Overlooking Douglas Bay it is ideal for events and functions such as business lunches, tribute nights and charity events. The Cushag Suite can be configured to accommodate a number of room styles.

Shearwater Suite

Our Shearwater Suite can accommodate up to 120 guests, and can be configured to accommodate a number of room styles. Overlooking Douglas Bay, it is an ideal location to hold conferences.

Derby Lounge

The Derby Lounge provides the perfect venue for business meetings, the room boasts direct light with ample space.

Room Theatre Classroom U-Shape Boardroom Banquet
Cushag Suite 270 100 0 0 270
Curzon Room 20 8 15 15 40
Shearwater Suite 200 100 0 0 150
Shearwater Suite 1 60 18 20 20 50
Shearwater Suite 2 30 8 10 12 40
Shearwater Suite 3 60 18 20 20 50
Derby Lounge 0 0 0 12 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 730 traveller reviews
Rating: 5 146
Rating: 4 244
Rating: 3 213
Rating: 2 86
Rating: 1 41

A Good hotel

22/05/2016 Kevin H, United Kingdom

A good hotel to stay at, staff were certainly helpful all the way through. Good size car park, if a little expensive for residents. Rooms were very comfortable but could do with refurbishing, some u... more


Short break

21/05/2016 2160mill,

I have stayed at this hotel about eight years years ago. I was not really impressed the last time I stayed. However this time was so much better. I can not fault the staff all very friendly and help... more


A bit of glamour in an old fashioned resort

21/05/2016 kejoriStaffordshire, Staffordshire

A good reasonably priced hotel for a long weekend out of main season. The hotel is situated opposite the beach a little distance from the main shopping centre of Douglas in the Laxey direction. I was ... more


Amazing holiday

20/05/2016 Pamcoxon, Pinxton, United Kingdom

I have just been on my first holiday on my own, I love the Isle of Man and as I was traveling on a coach trip this was the designated hotel, I read trip advisor before I went.i was not disappointed, o... more


Don't get a room overlooking car park

14/05/2016 KazSteve, Darlington, United Kingdom

Stayed here for one night on business in Douglas and stayed in a room that overlooks the car park. Hardly slept as there is a bank of extraction fans to the first floor level roof that are very noisy ... more

Owner Response
PalaceHotelManager, General Manager at BEST WESTERN Palace Hotel & Casino, responded to this review
Thank you for taking the time to write this review On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Again thank you for taking the time to write this review