Spent our final few days at this hotel which is located on the central promenade of Douglas Harbour approx 20 minutes walking distance from the ferry terminals and 40 minute bus ride from airport.
We were given rooms on the top floor (4th) which gives you absolutely stunning views of the sea front and the full length of the promenade.
It was during the time when Hurricane Ciara was passing through and watching the waves crashing over the walls onto the promenade was just tantalising and riveting to watch.
Some rooms on the sea front have a small outside balconies which were an added bonus but rather small being he operative word as you have to be rather slim to go outside, don't even think about putting a table or even a chair outside as it's pointless.
The beds on the other hand are comfortable although only doubles, the rooms didn't have any mini fridges and only had murky old irons and tiny room safes, but they did have the usual kettle, tea, coffee, biscuits etc.
This hotel is extremely dated all over not just in its decor but the furniture is ancient and tatty.
The place does boast about having a casino, gym, pool, nightclub and cinema and it's restaurants including the chinese but don't be expecting to much maybe in its heyday 30 years ago but not today.
All the above probably warrants its 4 star status, but believe me when I say its a shoddy place.
The hotel does in fairness have a lovely dining room setting over looking the sea front which is nice if you were having a nice evening meal or even breakfast but again don't be to excited.
Talking about the breakfast here I can tell you that ours was absolutely awful, even the staff lacked professionalism, they can't multi-task and are not even pro-active, the restaurant at breakfast clearly needs a front of host who understands the hospitality industry and how to treat guests and understanding of guests needs as after all it's the guests that give the hotel its revenue not the staff or grandiose of a building. The staff member whom greeted us upon entering the restaurant is utterly useless a fairy tale rumpelstiltskin if ever I saw one.
Cons - Internet is awful, decor is dated, furniture dated, staff in dining room for breakfast utterly useless, food served at breakfast was awful the sausages looked like it didn't want to be cooked so much so they were pale and practically jumped out the pan, the bacon was frazzled and dripped in fat, the eggs seemed congealed just awful. No mini fridges in rooms, no dressing gowns.
Pros - Well the Sea View rooms on the top floor are great, our radiator was piping hit hence a lovely warm room, bed was extremely comfortable and the receptionists remain very professional albeit sometimes patronising at times.
They need to remember this maybe classed as a 4 star establishment but the appearance of the building and the attitude of the staff don't really hit the mark. Plenty of hotels in the vicinity offering much more for better service and quality.
Would I stay here again #🙄 the jury's out and therefore only warrants a two star review.