Basic cleanliness of this hotel sadly lacking, never mind extra effort due to Covid-19
Although the hotel appears to be relatively new, with the furniture and fixtures fairly modern and new. First impressions can be deceiving. We stayed here for three nights, and it was our first sta... more
Although the hotel appears to be relatively new, with the furniture and fixtures fairly modern and new. First impressions can be deceiving. We stayed here for three nights, and it was our first stay in a hotel during the Covid-19 crisis. There are notices all over the lobby about precautions they are taking related to Covid-19... But this appears to be just marketing. Although the room is fairly spactious and modern, I found the cleanliness of the room to be sadly lacking. To be specific, I happened to spill a bit of juice on the tile floor near the mini-fridge. So I took a tissue to wipe it up. The tissue came up BLACK from all the dirt and grime on the floor. The floors are dark brown ceramic tile, with a faux wood grain, so the dirt is not obvious if just looking at the floor. I then took more damp tissue to wipe more of the floor, and the entire floor was filthy dirty, as though it had never been mopped in probably a year. The wet tissues became black from grime with just a few wipes of the floor. This is truly disgusting. I have never written a bad review for a hotel in my life. I don't have ridiculously high expectations, and do not expect perfection. This lack of BASIC cleaning, during a time when they purport to be making "extra effort" during Covid-19, it really disappointing. All their talk about cleaning standards is just that, talk, but no action. It makes me wonder if they clean anything in the room at all. Did they actually sanitize high touch surfaces?? I doubt it. I feel like I need to go out and buy some disinfectant and clean the room myself. less