Victim of trip advisor quality inflation!
28/03/2018 Nellie D, Grayton Beach, Florida
I was obviously wearing rose colored glasses when I looked at the photo and glanced at reviews for this hotel. Waterside location aside, it is one of the most depressing buildings I have entered in t... more
I was obviously wearing rose colored glasses when I looked at the photo and glanced at reviews for this hotel. Waterside location aside, it is one of the most depressing buildings I have entered in the last 10 years and was even a bit concerned for my safety in regards to the open air quality and easy access to the hallways from which the rooms are entered. Good points - very friendly staff at front desk and adjacent bar overlooking the bay. And very large rooms. Bad point - extremely dark unless you open the sliding glass door curtains overlooking the parking lot. Drabby furnishing. Very small bathrooms and so so water pressure. Lumpy pillows though an overabundance of them. Worst of all, none of the electric sockets in the room would hold the plug tight enough to charge a device. The only operable plug was in the bathroom. Beds were comfortable and as far as I could tell, linens clean. less
Stewart W, General Manager at Best Western On The Bay Inn & Marina, responded to this review
Thank you for taking the time to rate and review the Best Western on the Bay. We appreciate you sharing your experience in an effort to make us better! We look forward to your next stay with us.