Best Western On the Bay Inn & Marina

Horrible experience when I first checked in I go and view the room wasn’t satisfied with the room go back to the front desk to ask the representative to switch my rooms the representative told me that they were sold out due to the rolling loud concert so I have had to stay in the room that I was in very disappointing when I went to the room it was rust around the door tub didn’t drain properly the sliding door was stuck and the AC was not working less

We were extremely pleased with our stay at this hotel on our way to the lower keys in Florida. The room was very nice and spacious, and we loved having the balcony to sit out on during the evening and morning. You can't beat the value for the price paid at this hotel! less

I stayed at the Best Western on the bay during June. The location is amazing and there are busses you can take just right in front of the hotel. They take you to downtown or Miami Beach. The location is perfect and with a stunning view of the bay. You can spot iguanas too. It is like 7 minutes from the beach and the staff is friendly and really helpful. Each time I needed something they’d come right away to my room. They have a swimming pool, gym and on site restaurant. I definitely recommend this place and I’ll be staying again when I’m in Miami less

I thought the room would be a little more updated but over all it was clean, had central air, had view of the bay, a balcony, fridge and microwave which seem to be luxury amenities on south beach these days. So I consider all of that a good value for the price. And you're still about 2 miles from the beach. And the pool was very nice. Good restaurants in walking distance. I'd stay here again. less

But other than not getting my room cleaned everything else was beautiful ... there was an older gentleman in the front desk that they had no more rooms available for the wk but that same day I got a room for 5 days from the evening staff I felt that I was Discriminated less