Best Western On the Bay Inn & Marina

1819 79th Street Cswy, North Bay Village, Florida, 33141-4215, United States
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Best Western On the Bay Inn & Marina

Our quiet bay front location on an island between Miami and Miami Beach allows quick access to South Beach, downtown Miami, Miami International Airport and the port of Miami.

Rest comfortably in our tranquil location on pillow top beds and show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1819 79th Street Cswy, North Bay Village, Florida, 33141-4215, United States

Reviews of Best Western On the Bay Inn & Marina

Traveller Overview:
4.0 Rating: 2062 reviews
Excellent 27%
Very Good 42%
Average 20%
Poor 5%
Terrible 3%
Rating

bobco2021, wrote review 10/04/2021

Small King Bed rooms

Older hotel with smaller size room than more modern layouts. King size bed did not fit well with the amount of other furniture in the room. Large TV / bureau / refrigerator unit at end of the bed le... more

Owner Response
Oscar Linares, General Manager at Best Western On The Bay Inn & Marina, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

JohnBald, wrote review 04/04/2021

Definitely worth staying a little bit further up the beach in this great Best Western!

Cute Best Western with great rooms, amazing views, super nice staff, great lobby! 10/10 The room was great and spacious, neat bathroom, amazing views over the bay and the restaurant on site is great ... more

Owner Response
Oscar Linares, General Manager at Best Western On The Bay Inn & Marina, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your time with us and hope to see you again soon. Thank you for choosing to stay with us.
Rating

trofee1, wrote review 26/03/2021

Horrible

I woke up with hives all over my body. The staff was rude when I told them. The room was dirty. It gave me motel vibes. It was horrible. I’ll never stay here again. I absolutely hated it. It did not l... more

Owner Response
Oscar Linares, General Manager at Best Western On The Bay Inn & Marina, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 305-865-7100.
Rating

johnsons7879, wrote review 20/03/2021

Overpriced and Average

Hotel was average when considering your paying approximately $250 a night. The hotel staff and lobby were nice. The hotel room was below average - clean and neat - but the room overlooked the parking ... more

Owner Response
Oscar Linares, General Manager at Best Western On The Bay Inn & Marina, responded to this review
Thank you for sharing your most recent experience at the Best Western On the Bay Inn & Marina. We apologize for not meeting your expectation. We will be sure to share your feedback with the corresponding members of our staff in a combined effort to deliver a better guest experience. Thank you for choosing to stay with us.
Rating

superwoman99ar, wrote review 18/02/2021

Not my best experience

First of all it took 7 hours to get checked in and the staff totally over looked me when I got into my room for a shower the tube drained very slowly and the toilet ran all night and finally I was the... more

Owner Response
Oscar Linares, General Manager at Best Western On The Bay Inn & Marina, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 305-865-7100.