Best Western On The Avenue

510 Delaware Avenue, Buffalo, New York, 14202-1304, United States
based on 580 reviews Trip Advisor Logo
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Best Western On The Avenue

Experience the scenic beauty, bustling business centers and exciting attractions of upstate New York while staying at this pet-friendly Buffalo, NY hotel.

Located in heart of downtown Buffalos theater and restaurant district, Best Western On show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
510 Delaware Avenue, Buffalo, New York, 14202-1304, United States

Reviews of Best Western On The Avenue

Traveller Overview:
4.0 Rating: 580 reviews
Excellent 48%
Very Good 30%
Average 11%
Poor 4%
Terrible 5%
Rating

cindyl191, wrote review 20/09/2020

Best hotel we have stayed in in a long time.

Great location...within walking distance to many restaurants. Clean room and huge shower. Hotel adhered to Covid 19 Safety protocol. We felt very comfortable staying here. Would highly recommend this ... more

Owner Response
General Manager, General Manager at Best Western - On The Avenue, responded to this review
Dear Cindy, How wonderful to hear that Best Western On The Avenue is one of the best places you've stayed! We're thrilled our location was ideal for exploring the area on foot and that our attention to cleanliness and safety guidelines impressed you. Thank you for the kind review and recommendation. We look forward to your next visit.
Rating

Q360UUcherylw, wrote review 13/09/2020

BAECATION

I have never stayed at a Best Western prior to my previous stay. The check-in process was a breeze and very professional. The room we were given was Awesome. We really enjoyed our stay at BW we will d... more

Owner Response
General Manager, General Manager at Best Western - On The Avenue, responded to this review
Dear Cheryl, We want everyone who stays at Best Western On The Avenue to have an excellent visit, so we're happy to hear that was the case with you! It's great to know that our check-in/out process went smoothly and that you appreciated our staff's suggestions for local dining. If your travels bring you back to the area, we'd be proud to host you again.
Rating

naffyGB, wrote review 12/09/2020

Exceeded our expectations

We stayed here when my husband took the bar exam in February 2020. We walked into a clean and spacious room, good quality mattress and pillows, space for working and for clothing and pretty good quali... more

Owner Response
General Manager, General Manager at Best Western - On The Avenue, responded to this review
How wonderful to hear that your stay at Best Western On The Avenue was a pleasant surprise. We're glad our clean, spacious rooms had everything you and your husband needed for a relaxing visit. Thank you for your compliments on our excellent breakfast. Our friendly staff will be proud you felt welcome while you were here. Should you be in the area again, please come back to see us!
Rating

F2240JIabdulm, wrote review 05/09/2020

Excellent customer service!

I walked into a clean and warm lobby. The manager Troy was very attentive and help with a brief introduction to Simba the hotel African Grey parrot and I learned some new facts. The room was spotles... more

Owner Response
General Manager, General Manager at Best Western - On The Avenue, responded to this review
Thank you for choosing to stay with us at Best Western On The Avenue. We're so glad that you enjoyed the warm hospitality of our dedicated team and hope you had a relaxing and memorable trip. The greatest compliment a guest can offer is his or her return business and we look forward to seeing you again soon!
Rating

A7253SDdanielb, wrote review 16/08/2020

Mrs. & Mr. Barrows

Room was on hot tub didnt turn on but we still were ok breakfast wasn't what we expect but overall was ok. Hope the nrxt stay we can have a hot tub that works. Wonderful staff is what makes u differen... more

Owner Response
General Manager, General Manager at Best Western - On The Avenue, responded to this review
Dear Daniel, Thank you for the feedback. We are delighted that we were your choice during your trip to the area and that you could enjoy our grab n go breakfast and phenomenal staff. We hope the next time you can utilize our relaxing hot tubs as well for an even better experience.