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Best Western On The Avenue

AAA - 2 Diamond

Rooms & Rates

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Experience the scenic beauty, bustling business centers and exciting attractions of upstate New York while staying at this pet-friendly Buffalo, NY hotel.

Located in heart of downtown Buffalos theater and restaurant district, Best Western On The Avenue is the perfect location for an exciting getaway that has it all. Whether youre visiting the Buffalo Niagara Convention Center, Buffalo State College or the areas many government entities for business, or are in town for your favorite NFL or NHL team at Ralph Wilson Stadium or the First Niagara Center, theres no shortage of entertainment and relaxation options.

Fans of the theater often travel to Sheas Performing Arts Center and Kleinhans Music Hall for Broadway shows and performances by the famed Buffalo Philharmonic Orchestra, while shoppers and foodies alike indulge in the downtown areas many shops and renowned restaurants. Travel a bit further and youll find the beautiful shoreline and a number of country clubs to work on your game.

Make the most out of your trip by taking the Peace Bridge to Canada, only a short two-mile drive from the hotel. From there, guests can explore the Canadian city of Fort Erie, Ontario - one of the fastest growing cities in the Niagara region. Continuing north, guests can also discover the amazing Niagara Falls, the most powerful waterfall in North America, and one of the most unforgettable natural wonders youll ever experience.

After a long day of sightseeing or exploring the downtown area, guests feel right at home with well-appointed rooms featuring a number of surprising amenities, including satellite television with HBO, high-speed Internet access and oversized desks in our upgraded Business Rooms. Guests also enjoy a complimentary continental breakfast, free parking and meeting/banquet rooms for small-to-medium sized events.

Ready for relaxation, an unbeatable value and a memorable stay? Make a reservation at the Best Western On The Avenue today and save! Enjoy your stay.

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Location

510 Delaware Avenue
Buffalo
New York
14202-1304
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 14202-1304

Send to Tom Tom

Address
510 Delaware Avenue
Buffalo
New York
14202-1304
United States


What's nearby?

Recreation

  • 1.00 mile(s) from Buffalo/Niagara Convention Center

  • 2.00 mile(s) from Buffalo State College

  • 2.00 mile(s) from D'Youville College

  • 2.00 mile(s) from ECC Flickenger Center

  • 2.00 mile(s) from Medialle College

  • 2.00 mile(s) from Canisius College

  • 7.00 mile(s) from University at Buffalo South, South campus of the University at Buffalo

  • 9.00 mile(s) from University at Buffalo North, The north campus of the University at Buffalo




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 467 traveller reviews
Rating: 5 205
Rating: 4 150
Rating: 3 60
Rating: 2 22
Rating: 1 30
Rating

Poor Management

27/09/2018 tomjanis, Rome, New York

We arrived at the hotel at approximately 3pm. After check-in we were told that the room was not ready yet but would be available in 5 minuts. Approximately a hour later with the lobby filled with gues... more

Rating

Large, remodeled room, through pricey

24/09/2018 227randic, Almond, New York

We needed a place to stay near the Children’s Hospital. Everything was good, except the cost was more than what we were comfortable spending. Other than that, the room was clean and spacious, the brea... more

Rating

Farewell Yellow Brick Road

17/09/2018 Lynett M, Weedsport, United States

Very disappointed with this hotel. This hotel is under construction. Limited parking to none. Park on the street with meters. Checked in and then it took over an hour to get our room. Staff was very s... more

Owner Response
bestwest510, General Manager at Best Western - On The Avenue, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. There were an overwhelming amount of guests that arrived at 2pm demanding they get a room right away. Our policy says check in time is 2pm. But its not guaranteed. My housekeepers are scheduled 10 am to 6 pm. Not all rooms could be cleaned before 2 pm. Unfortunately, we could not clean rooms faster than the amount of guests arriving. I have been in the hotel industry for over 10 years. I have not seen that happen very often. Its common though at big resorts or in Las Vegas. You often wait longer than the check in time stated on their websites. I know my team was working as fast as possible to get rooms cleaned. Unfortunately, we fell short for not satisfying all of our guests. For your discomfort I am applying Best Western Rewards points to your account.(see the other email I sent you) Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Troy GM
Rating

Modern Clean and Comfortable

17/09/2018 Sherpa517221,

Very nice rooms. Quiet and relaxing.Good location near stores, restaurants and museums. Well lit, safe parking. Earlier check-in and later checkout than most hotels.Their breakfast selection was exce... more

Owner Response
bestwest510, General Manager at Best Western - On The Avenue, responded to this review
After reading your review I believe this score of a 1 was incorrect. FYI- a 1 means we have failed you miserably. A 5 means that you were completely satisfied. I am hoping that is the case. If there is anything else I can doe for you, pleased don't hesitate to contact me. Troy GM
Rating

Nice Hotel

12/09/2018 Dwayne S,

Resending to correct my rating to 5. Hotel is nicely renovated and provided a quiet comfortable stay. Staff was helpful and friendly . Hotel is conveniently located near Allentown entertainment area a... more