Best Western On The Avenue

510 Delaware Avenue, Buffalo, New York, 14202-1304, United States
based on 548 reviews Trip Advisor Logo
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Best Western On The Avenue

Experience the scenic beauty, bustling business centers and exciting attractions of upstate New York while staying at this pet-friendly Buffalo, NY hotel.

Located in heart of downtown Buffalos theater and restaurant district, Best Western On show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western On The Avenue

Traveller Overview:
4.0 Rating: 548 reviews
Excellent 46%
Very Good 31%
Average 11%
Poor 4%
Terrible 6%
Rating

817shandah, wrote review 06/12/2019

Pleasant surprise!

Wonderful experience - not only were the rooms recently renovated but the staff truly went above and beyond! Extrememly friendly - from Danielle at the front desk, to Tabitha in housekeeping, Jim on ... more

Owner Response
GM_Front_Desk, General Manager at Best Western - On The Avenue, responded to this review
Dear Shanda, Thank you for taking the time to share your review. Service is something we always want to excel in, so it means a lot to receive your praise! We will be sure to let them know of your kind words. We wish you safe travels and look forward to seeing you again here at Best Western On The Avenue!
Rating

8grandpa, wrote review 06/12/2019

Friendly helpful staff

This recently remodeled facility is staffed with exceptionally friendly, helpful staff. They are the sort of people you would like to know. We had help with food allergies from the chef. Clear concise... more

Owner Response
GM_Front_Desk, General Manager at Best Western - On The Avenue, responded to this review
Your feedback is much appreciated! It will be a joy to pass your kind words along to our team, and we are proud you enjoyed your visit. Thank you for your time, and we are eager to see you again here at Best Western On The Avenue!
Rating

lisabinnyc, wrote review 02/12/2019

Surprisingly Great

From the outside, this hotel doesn't look like much. Don't let that fool you. The hotel is actually perfectly nice. No, it's not the Ritz Carlton. But it is clean, newly renovated with comfy beds. The... more

Owner Response
GM_Front_Desk, General Manager at Best Western - On The Avenue, responded to this review
Dear Lisa, It is fantastic to know that you had an enjoyable stay with us here at Best Western On The Avenue. We're thrilled to hear our convenient location, comfy beds, and spotless accommodations made a positive impression on you and added to your memorable experience. Thank you so much for the comments, and come back soon!
Rating

Dave F, wrote review 30/11/2019

Great hotel in Buffalo

Our stay was excellent! Looks like the building and rooms were just recently renovated as everything seemed brand new. Staff was very friendly. Breakfast was excellent, eggs were made fresh not from ... more

Owner Response
GM_Front_Desk, General Manager at Best Western - On The Avenue, responded to this review
Dear Podgie, We work diligently to ensure that our guests receive the quality experience they expect and deserve. It brightens our day to hear that we were able to provide you this during your recent stay. We are thrilled to know as well that you were impressed with our buildings and room features. It is an honor to learn of your plans to revisit us at Best Western On The Avenue, more so to earn your recommendation. Please know that we will stay committed to providing the most excellent service and accommodations that will make us deserving of your trust.
Rating

rory1002016, wrote review 25/11/2019

Newly Remodeled

Rooms have all been freashly updated with a lot of attention paid to making guests comfortable. Breakfast area was best in class. Parking lot was easy to access and exit. New walk in shower needs a so... more

Owner Response
GM_Front_Desk, General Manager at Best Western - On The Avenue, responded to this review
Dear Rory, It delights us to read your lovely comments on our newly updated rooms, fabulous breakfast area, and accessible parking. Your insights regarding the bathroom will be reviewed with the team as we continually work towards improving our guest satisfaction. Should you revisit Buffalo, count on us at Best Western On The Avenue for another splendid stay!