Best Western Ocean City Hotel & Suites

Let me first start by saying that this property is one block from the beach. It is in a great location, especially if you want to stay a little bit further away from the hustle and bustle of the boardwalk. With that being said, that was about all that is good about this property. The staff was friendly and checkin/out was quick and painless. We did not complain about anything during our stay but I am sure that the staff would have been attentive to our needs. The room was a very adequate size with two full sized beds (not queens), and a sofa bed. The mattresses on all of the beds were very well worn and not very comfortable. There was a very noticeable sag in the center of the bed I slept on. The bath towels were small and extremely well worn...probably should have been replaced months ago. They were very rough and not soft on the body. There was also a very heavy layer of dust covering the dressers. I wrote "dust me" on it before we left. It's hard to believe that this room would have passed inspection by a Housekeeping supervisor...if there even was an inspection. There was also a large amount of exterior noise. Whether it was birds in the morning or construction people erecting a sign out front, you heard it. The furniture, mattresses, and bath towels all need to go. This hotel is in dire need of a makeover ASAP. Now lets get to breakfast. It had the usual continental breakfast, which was fine. The website says that there are pancakes, but there never were any pancakes. They did have pretty decent French Toast, however. Their eggs were fake and runny. They were not very appealing to look at and did not taste very good either. The coffee was fair but not all that great. The free in-room WiFi was so terribly slow that it was pointless to even try to log onto it. It took minutes for a simple web page to load. Then it took a few minutes more to navigate around the site. It was better just to use my cell phone. All in all, this property needs a lot of work...and quick. less

The room was very spacious, the staff was incredible. We tried to keep the sand to a minimum, but staff left the floor spotless every day!! Front desk employees had recommendations for us on where to eat, and even though this hotel didn't have a pool, they were able to send us to their sister hotel! Perfect hotel for the price! No bells and whistles, but a nice room and friendly staff! less

I really enjoyed my stay at the Best Western, Ocean City, Md. The staff, room and parking was excellent. The room was very clean and the atmosphere was great. The location was great only one block from the beach. less

Location is not far between the bay and the ocean, and plenty to do in the surrounding area. Clean, affordable option in OCMD. If you have stayed at Best Western elsewhere in the US, this is par for the course, in an exciting town less

We decided to stay in this hotel while we were in Ocean City. Checking in was easy, we stayed in room 319. When you first walk in to the room, there is an ice bucket and some other stuff. There are also free toiletries in the bathroom. The jetted tub was a little weird. The beds are comfortable. The next morning, we went to the breakfast room, the breakfast was good and they had free newspapers for guests to read. Later that day, we went to the beach, while we were gone, housekeeping only made one of our two beds. The Next day we checked out and went to Washington DC. There were a few pros and cons of this hotel though, Pros •Big Room •2 TV’s •Free Breakfast •Small Kitchenette in room with sink, microwave, and mini fridge •Bus Station is close •Convenient Store is next door Cons •No Pool •No TV Channel Guide in Room •Boardwalk is kind of far •Not too many restaurants nearby less