Best Western Ocala Park Centre

Rooms were clean. Great location for softball famies traveling for tournaments there. Staff was friendly. Staff was able to accommodate my stay with our dog as although I knew that they allowed pets, I was not aware of the policy of how to book the room online as I did not see the options. I was advised that the ground floor was for pets. I never had a problem booking a pet friendly hotel and showing up with my pet. But as I mentioned, they worked it out with me. The other thing is that I did not like that my dog was not allowed to be in the room alone. This was a first as well for me in a pet friendly hotel. I am paying a pet stay price per day and per their site a $50 refundable charge if room is not damaged from the pet. Many hotels right now who serve free breakfast are not serving what they normally would due to COVID. They are doing grab and go breakfast which could be a muffin, fruit, juice, and granola bar,, etc. This was the best hotel for breakfast as they call it their enhanced grab and go. They had biscuits and gravy, breakstfast sandwiches, boiled eggs, different breads for toast or bagels and cream cheese.. everything was out in a Covid friendly environment. They had gloves so you can use to serve yourself. We would definitely stay here again! less

Second time staying. It is now our regular stop over on our way to Sanibel. Love that pool is open til 10 so our granddaughter can get some of her energy out while I enjoy the hot tub. Walk right across parking lot to cracker barrel. less

My stay at this hotel was ABSOLUTELY WONDERFUL! And the thing that made it wonderful were the employees! First off, let me start by saying, I know the employees by name as I stayed at this hotel for about 3 weeks waiting on the sale and closing of my house. That being said, the first night I checked in, Melissa, who is the general manager of the hotel made me feel very warm and inviting while I was checking in. As the days came and went, Teri who also works at the front desk with another woman by the name of Monika would always speak to me as I passed by going out to smoke a cigarette. Which made me feel more like "family" instead of just a "guest" staying in a hotel. And then on other occasions, I felt with Josh, who is the assistant general manager, who by the way had a great sense of humor! During my stay, with my 3 month old kitty cat; YES, this hotel is also pet friendly!!! Cause if you're like me, your pet is FAMILY! During my stay i was bringing items in from my home, the store, etc. and always was asked by 3 gentleman if I needed help. Robert, who is in maintenance; went out of his way to gladly get me a refrigerator that wasn't freezing everything!! And was always willing to carry what I had and happy to unload or load whatever I had. And also had a wonderful personality!! And not only Robert always seemed to be there, but also Steve who never hesitated when I needed something fixed, like my phone. And also willing to help me carry anything I had in my hands. And then there was John, who is house maintenance who was always there to get me extra items that I may have needed such as towels, tolitpaper, etc. Then there was my wonderful housekeeper, Ashley, she kept my room spotless everyday!! Always kept my bed linens changed every few days and always would double check if there was anything extra that I may have needed! I really don't mean to write a whole entire book on my stay, I'm just trying to let everyone who stays in hotels that this hotel goes OVER AND BEYOND to make you feel welcome and treats you just like FAMILY!!! Not every hotel does that!! Especially now s days!! So if you're ever in Ocala, Florida; take my word, Best Western Ocala Park Centre is the hotel to stay at!! less

I have stayed here before, with no complaints. The staff was fine, friendly and efficient. The room, however, was sub par. Amenities were sadly lacking...no lotion, no conditioner, and no tissues! I like to turn the temp down and use an extra blanket at night, but no extras to be found. I have a hard time blaming all this on Covid 19!! More like a decline in quality. less

I stayed there on 8/28-8/29 for work. They have a large parking lot that fit my 26ft box truck and have the availability for larger trucks in the Cracker Barrel over sized lot across the street. The room was comfortable with good hot water and a comfortable bed. It's easy access to I-75 and plenty of places to eat. less