Best Western Ocala Park Centre, 3701 SW 38TH Ave., Ocala,Fl. 34474
My stay at this hotel was ABSOLUTELY WONDERFUL! And the thing that made it wonderful were the employees! First off, let me start by saying, I know the employees by name as I stayed at this hotel for about 3 weeks waiting on the sale and closing of my house. That being said, the first night I checked in, Melissa, who is the general manager of the hotel made me feel very warm and inviting while I was checking in. As the days came and went, Teri who also works at the front desk with another woman by the name of Monika would always speak to me as I passed by going out to smoke a cigarette. Which made me feel more like "family" instead of just a "guest" staying in a hotel. And then on other occasions, I felt with Josh, who is the assistant general manager, who by the way had a great sense of humor! During my stay, with my 3 month old kitty cat; YES, this hotel is also pet friendly!!! Cause if you're like me, your pet is FAMILY! During my stay i was bringing items in from my home, the store, etc. and always was asked by 3 gentleman if I needed help. Robert, who is in maintenance; went out of his way to gladly get me a refrigerator that wasn't freezing everything!! And was always willing to carry what I had and happy to unload or load whatever I had. And also had a wonderful personality!! And not only Robert always seemed to be there, but also Steve who never hesitated when I needed something fixed, like my phone. And also willing to help me carry anything I had in my hands. And then there was John, who is house maintenance who was always there to get me extra items that I may have needed such as towels, tolitpaper, etc. Then there was my wonderful housekeeper, Ashley, she kept my room spotless everyday!! Always kept my bed linens changed every few days and always would double check if there was anything extra that I may have needed! I really don't mean to write a whole entire book on my stay, I'm just trying to let everyone who stays in hotels that this hotel goes OVER AND BEYOND to make you feel welcome and treats you just like FAMILY!!! Not every hotel does that!! Especially now s days!! So if you're ever in Ocala, Florida; take my word, Best Western Ocala Park Centre is the hotel to stay at!! less
Best Western Ocala, Guest Services / Front Office at Best Western Ocala Park Centre, responded to this review
Dear Gracie, thank you so much for your kind words and recognizing our staff. It has been our pleasure to host you at the hotel. We have passed on your kind words to every staff member. We hope everyone works out for you with your new home. Many thanks!
Assistant General Manager