We had booked this hotel through Booking.com, with the promise of their website of 1. Car Parking available 2. A Double bed and 3. A Bath, with the added bonus of as Booking.com states "L'Occitane products in every room". The Car Parking was safe, quite easy to get to (once we had worked out how it worked), and very good. The Bed was huge and really comfortable. The bath also was good, with good hot water with toiletries, but wait, NOT L'Occitane as Booking.com had promised. This was really disappointing as we had a L'Occitane theme going on our trip having stayed self catering near Manosque and its L'Occitane factory, and also spending a night in a L'Occitane Spa hotel, the toiletries to be provided here were a major factor when we chose this hotel and we were disappointed to find alternative toiletries.
This was soon remedied as there was a L'Occitane shop a short hop down the road. Not to be outdone, if you like that stuff, there was an Yves Rocher dead opposite the hotel and a Sephora a short hop up the road. In fact there were plenty of different shops (not all toiletries thankfully) to browse round, as well as a wealth of choice of eateries, right on the doorstep. Also dead opposite the hotel was the metro entrance so all of this made this a really good location, with the benefits of easy access especially from the A6 and the south.
Once we passed our initial disappointment, we liked the hotel. The room had the huge double plus a single which was ideal for two , but may feel a little cramped for 3, but had a good size bathroom. Although our room faced a very busy road, it was surprisingly quiet, and the room was spotlessly clean apart from a stained bath towel that I guess had picked up some oil. Had we been staying longer we would have asked for a replacement. Despite being a Best Western the hotel felt quirky and Parisian with its tiny lift and narrow staircase. The guys at reception were friendly and really helpful and for the amount we paid was really good value for Paris.
With the easy access, safe car parking, excellent location this hotel worked really well for our overnight stop with a taste of real Paris, but I would love to come back here and stay longer.............
even without L'occitane. less
NouvelOrleans, Directeur général at Best Western Le Nouvel Orleans Montparnasse, responded to this review
Thank you for your nice comment after your visit to our hotel.
We are delighted that you enjoyed your stay overall and especially our location.
We apologize for this bad information on Booking on our products welcome. We have so far asked Booking to delete this information because the hotel indeed does not provide this type of product. Our products are of the brand Omnisense.
We hope to welcome you again in the near future at the Best Western Nouvel Orléans.