Comfortable, clean hotel with mostly friendly staff. Metro stop temporarily closed.
We chose this hotel because it was the closest nice hotel to our daughter's study abroad program. It is a few blocks from the Catacombs, in a safe, clean area. The hotel is next door to a pharmacy, and only a block away from a convenience store, a grocery store, a Sephora, a cafe, and many other shops. It is not near other tourist sites, which we liked, as we were not there for that. Therefore the cafes and shops nearby were not too expensive. We had no problem getting ubers - there was always one within a few minutes. I think it was about a 7 euro uber ride away from places like the Louvre. Apparently taxis have a 62 euro agreement to the airport, but my husband was charged 67 when he flew out early. I took an uber and was only charged 52 euros.
The staff was very friendly (save one) and helpful. All of them spoke English. I would like to commend Alexandre who helped me with the metro system and adjustments to my bill, the man at night who helped me to pop some microwave popcorn and provided a nice tray with ice for me (thank you!!!) and gave me directions, and the woman in the morning with the curly hair and long fingernails who went out of her way to help us with our museum tickets. All three of these people were so friendly and helpful, and made our stay even better.
The room itself was quite a good size for European standards. We had booked a triple, as our daughter was going to stay with us for a few of the nights. The triple we were in faced the street, and had a large bathroom. There was plenty of space to put your things, with a large armoire with hanging space and several cubby holes, as well as a desk/vanity with a lighted mirror and more storage space. The room had a mini-fridge, and they provided us with water bottles for the first day. The drapes really blocked the light well. The beds and pillows were both very comfortable. Our triple had two twin beds pushed together, and a third twin against the far wall. If you book a triple but don't have 3 people, tell them, and they won't charge you the room tax for the 3rd person.
There were two drawbacks for this hotel. It had only one unbelievably small elevator which was quite slow (but did work, contrary to some reviews I read). There was a spiral staircase if you don't want to wait on the elevator. Also, our room had no shower curtain. The design was such that I guess they thought you didn't need one, but every morning I had to wipe the floor dry after our showers.
There is a metro stop right across from the hotel, which is one of the reasons we booked this hotel, but unfortunately, this stop was closed for construction during our stay. I believe it is to open again sometime in November, 2016.
The breakfast was nice and included two options. The 7 euro meal included coffee, juice, bread, pastries and cereal. The 13 euro meal added eggs, potatoes, and breakfast meat. The food was temperature appropriate and tasted good.
The lobby is rather small, but does have an enormous amount of brochures with things to do, although many were written only in French.
I would stay here again. less
NouvelOrleans, Directeur général at BEST WESTERN Nouvel Orleans Montparnasse, responded to this review
Thank you for your comments regarding your stay at the Best Western Nouvel Orleans.
It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service.
We will take note about all you remarks as well such as the taxi.
Waiting to welcome you again.