Not vacuumed, moved to mouldy room
There was only one Staff member at both check in and check out, both requiring a wait of over 10 min. Although they were both lovely and represent the brand well.
The first room was adequate in space... more
There was only one Staff member at both check in and check out, both requiring a wait of over 10 min. Although they were both lovely and represent the brand well.
The first room was adequate in space but hadn’t been vacuumed. A child’s shoe was by the door, food crumbs were in numerous places, there was a hair tie and misc on the floor, and even the toilet had toothpaste on it. It made me feel very uncomfortable that the rooms were properly cleaned.
We were moved to another room in the back that smelled of mould, with visible water damage on walls and windows.
Each bed was comfortable enough but with only two weird square pillows. The bedding included a blanket that I didn’t feel comfortable could be clean enough.
Breakfast was only available from 6-8am. less