Stop over in North Bay
23/08/2019 catherinerY5433RR, London, Canada
We had a later arrival, had not reserved a room as we were unsure the length of time we would be travelling and where we would stop for the night. Fortunately for us there were a couple of rooms avai... more
We had a later arrival, had not reserved a room as we were unsure the length of time we would be travelling and where we would stop for the night. Fortunately for us there were a couple of rooms available. Check in / check out was quick. Front desk staff was knowledgeable, and answered any questions that I had. The room was clean, had a little issue with the TV, but upon calling the front desk we were able to get it up and running!
We did not use the pool area or the fitness room at this particular BW so am unable to review those areas. One thing that I know we would have appreciated was there being a complimentary breakfast. For a hotel chain this big - that should be a perk!
Overall, the beds were comfy, and our stay (basically as a stop-over), provided for a good experience. If travelling this way again, we would call in advance to reserve a room more of our choosing, and enquire of the amenities offered (ie) breakfast
There was a restaurant onsite, but we were hoping for continental/complimentary. less
Road39965322736, General Manager at Best Western North Bay Hotel & Conference Centre, responded to this review
Thank you for taking the time to post a review. We appreciate your kind words about our knowledgeable efficient Front Desk staff and clean rooms.
We do offer rates that would include a full hot made to order breakfast and I apologize if they did not review the options with you when you arrived.
We do hope to see you again in the future and thank you again for the great feedback you provided.
Yours in Hospitality