Lovely setting for a hotel
24/05/2017 Kaz B, Boston, England, United Kingdom
Lake view rooms are lovely, conservatory lovely room to have breakfast with view of gardens and lake and building is in a lovely setting right next to Rutland Water. The breakfast was good and staff p... more
Lake view rooms are lovely, conservatory lovely room to have breakfast with view of gardens and lake and building is in a lovely setting right next to Rutland Water. The breakfast was good and staff polite and friendly especially Andrew who rectified a problem and really looked after us on our first night. The food in the restaurant was nice, portion size fine for me and friend but husbands found them a bit on the small side, not a huge menu choice but what we had was nice.
On the minus side being put in a room with muddy footprints on the tiles to eat our evening meal instead of the restaurant where we were told we would be, a different member of staff (Andrew) to the one that seated us there came and rectified the problem and made sure we were looked after for the rest of the evening, no sleep in the room we were in because of some rather obnoxious people in the next room making a lot of noise shouting about for several hours even after being asked politely to keep it down, to be fair to the hotel this was not their fault. Could not find anyone to tell at the time it was happening but when I told the girl on reception in the morning she apologised and had us moved to another room which was much nicer, a lake view room which I would recommend . It was not good that the muddy footprints in the room that had the tiled floor (and stereo system in it) were not cleaned while we were there and shame the fire wasn't lit ! less