It may be "tired" in decor but not in its hospitality...
We stayed at the Normanton Park for a much needed break away. We arrived to a very tranquil spot, despite the rain on the first day, and were warmly welcomed in.
Our room wasn’t ready (we were early) so we sat and waited in the small bar/lounge area and had coffee, made by the very professional and very lovely, Serge. (hope that’s the correct spelling).
The two rooms my friend and I had were quite spacious and a bit dark due to their location with a glimpse out to the lake, and although a little tired looking (the curtains needed a good wash as had gone grey), the beds were comfy and the bathroom was spotless. It was our base, so did not mar our stay at all. It costs a fortune to renovate a hotel so we were mindful that it was our base and not to expect 5 star grandeur which would have cost us much more.
The hotel has to be thoroughly recommended for its staff. The friendliness and professionalism of all the staff (even under pressure at breakfast – one lad working on his own) was hugely evident. I think this is what was our most memorable feature about this hotel, and for that we would definitely return. The young ladies on Reception (Rosie particularly) were helpful and smiling (it does help if you extend the same courtesy to the staff), they do their best obviously under short staffed situations.
The food in the restaurant was excellent. Presented beautifully, and of very good quality. We had no reason to be disappointed with anything that came out the kitchen, especially being such a change not to have to cook ourselves… The drinks were not overly expensive and presented well also.
Breakfast was a little busy and some food had shriveled a little under the warmers but it was no trouble at all to ask for fresh to be brought out. Maybe we got up too late !
We had an afternoon tea on the lovely terrace overlooking the water, and in the warmth of a July day, felt as if we could be abroad. From the terrace it’s a short stroll to the gate that opens up to the delights of Rutland Water, especially the beautiful little church on the water. Peaceful, tranquil and on the doorstep.
The Normanton Park is not a five star hotel but then the price reflects that, so we didn’t go expecting full on luxury, but what we did get was a warm friendly welcome, a great base to visit the locality (Stamford is a place we will go back to) and receive some genuine hospitality from the staff, you don’t always get that in a five star hotel….
Would definitely stay again, and hope that we would meet the pleasant hard working staff again. By way of this review, we would like to thank them again. I hope they know who we are as we will be back ! less