Best Western Normanton Park Hotel

Set in a beautiful location overlooking Rutland Water the hotel is everything you need for a relaxing break. Spotlessly clean bedroom and communal areas , and a warm relaxing atmosphere from the time I stepped through the entrance to the time I checked out. All members of staff were welcoming, professional and helpful throughout my stay and I would definitely visit again. Varied menu from bar meals to main meals - all at reasonable prices. Good choice for breakfast too. For some reason I’m unable to rate service, rooms and location in the Hotel Ratings section below but I would give each top rating. less

visited twice during the summer for afternoon tea for birthday treats. Lovely views from the conservatory and the sandwiches, cakes and scones were delicious! Tea and coffee plentiful and very reasonable price. A lovely walk round Rutland Water afterwards less

Very rural location, you defiantly require your own transport but the upside of that is that the only sounds you hear are the birds. The place being set well into its own grounds has a nice safe feel to it. I have stayed here before and was disappointed with both the service and the place but this time I pleased to find that my earlier disappointment was not repeated. I did find a couple of ladies hair clips on the bedroom floor so housekeeping has room for improvement but no big deal. I was happy with the cleanliness. The breakfast was very good.Either a buffet style or cooked to order. I ate from both the bar and restaurant menus in the evenings which were fine but a little more food on the plate would have been nice. All the staff I met were polite and helpful. There is ample free parking. less

This is a pleasant hotel, situated in a lovely spot backing onto the south shore of Rutland Water, so you can just walk from the back garden of the hotel to a pathway near the water, although, there is no swimming, paddling, etc, allowed there, but the walk is really nice and peaceful. There were plenty of boats and windsurfers on the water on the Sunday we were there, so there must be places nearby to take part in the these activities if you're of a mind, but we were there purely to relax. As always, the staff at this Best Western (UK) hotel were very friendly and helpful, with a special mention to Becky, who sorted out an alternative room for us when we found that a lot of flies had taken up residence in a corner of our original room. This was our fault really, as we had left the french doors open for some air in the evening and, stupidly, being so close to a body of water, we had the lights on. We just never gave it a thought; perhaps a notice by the doors would be a good idea so that guests were aware? Anyway, Becky was excellent with providing us with another room (upgraded), with a 4 poster bed and spa bath and the same view of the Rutland Water as we had had from the first room. However, we did have an issue with the spa bath, as i found lots of black bits joining me in the water when I switched the spa on. The second use was okay, though, so I guess it hadn't been used for a while; maybe the room staff should operate the spa in between guests occupation to avoid this? The food at the hotel was excellent, although the choice perhaps a little limited. I do understand the economical reasons for this, but, when you have specific dietary requirements such as I do, it makes choice even more difficult. I must warn you of the waiter called Chris, as he can tell you with a dead pan face that the hotel has no conservatory, when you had been told that breakfast was being served there, and that breakfast was finished for the day anyway, before giving way to a smirk and taking you through to the conservatory for breakfast. There was a slight misunderstanding that left my wife waiting a long while for her cooked breakfast, but Chris was such a nice chap, we forgave him that. Overall, we has a peaceful and pleasant stay at this hotel. less

Stayed in hotel travelling on my own. Stunning setting on the banks of Rutland water. I felt so relaxed and comfortable. Staff were very helpful. Would highly recommend. The hotel is full of character. less