Best Western Normanton Park Hotel

We recently enjoyed an overnight stay and found the hotel to be a good standard for a three star hotel. However, where they exceed expectations is the location on the banks of Rutland Water. The weather was exceptional and we were able to enjoy drinks in the grounds watching the sunset. Dinner in the restaurant was very good - tasty, well presented food and good service. We were very surprised how quiet the restaurant was - this is a lovely restaurant and should be busy especially on a Saturday night. Overall we loved this hotel and will visit again. less

Stayed here recently on business and it couldn't have been more different from the last experience. The staff were friendly, helpful and happy. The food was very nice and the room (downstairs suite) ticked all the boxes. Cycling around the lake in the evenings added to the overall experience, shame about the rain. Well done to all concerned and hope to see you again soon. less

My Wife and I visited this beautiful hotel located on the edge of the very picturesque Rutland water for an evening meal. The food was ok, though quite pricey, we were however disappointed to find that there was a laptop sitting on the bar providing poor quality music through it's tiny speakers and displaying a football match that only the staff were watching. We found the whole experience spoilt the evening for us and the very important good first impressions were quickly reduced to dissatisfaction...I doubt we'll go again. less

Over priced average afternoon tea, very nice setting but the tea was a complete waste of money, have had much better at a garden centre for half the price. The sandwiches​ were quite plain, the section of cake was poor, not at all fancy, the only good things were the warm scones with jam and clotted cream, plus the pots of tea kept coming. less

Lake view rooms are lovely, conservatory lovely room to have breakfast with view of gardens and lake and building is in a lovely setting right next to Rutland Water. The breakfast was good and staff polite and friendly especially Andrew who rectified a problem and really looked after us on our first night. The food in the restaurant was nice, portion size fine for me and friend but husbands found them a bit on the small side, not a huge menu choice but what we had was nice. On the minus side being put in a room with muddy footprints on the tiles to eat our evening meal instead of the restaurant where we were told we would be, a different member of staff (Andrew) to the one that seated us there came and rectified the problem and made sure we were looked after for the rest of the evening, no sleep in the room we were in because of some rather obnoxious people in the next room making a lot of noise shouting about for several hours even after being asked politely to keep it down, to be fair to the hotel this was not their fault. Could not find anyone to tell at the time it was happening but when I told the girl on reception in the morning she apologised and had us moved to another room which was much nicer, a lake view room which I would recommend . It was not good that the muddy footprints in the room that had the tiled floor (and stereo system in it) were not cleaned while we were there and shame the fire wasn't lit ! less