Best hotel in area, with qualifications..
25/07/2017 asf1, asf1
As mentioned previously, this is a nice hotel for the area. Clean rooms, nice staff. The eating area is small, next to the workout area and the exit....not well planned out! We reserved a room at lea... more
As mentioned previously, this is a nice hotel for the area. Clean rooms, nice staff. The eating area is small, next to the workout area and the exit....not well planned out! We reserved a room at least six weeks in advance, with a Jacuzzi. Told the hotel I needed to check in around 1 pm, for a wedding. Was told "no problem." DOuble checked two weeks before my stay. Again .."No problem." You know what happened.. my room was not ready when I arrived at 2 pm... They did allow us to change for the wedding in another room. As we were leaving for the wedding at 3 pm, the room was ready. That night the air conditioner went ON and OFF all night. Yes.. I checked the settings. Received a poor sleep...Remember this review if you book the room with the Jacuzzi.... less
Dip S, General Manager at Best Western Nittany Inn Milroy, responded to this review
Thank you for taking the time to review your recent stay with us. We appreciate your feedback and kind words regarding our clean rooms and nice staff. On behalf of the entire team, I apologize for the inconvenience with the early arrival request. We do guarantee 3pm check-in, but we love to go above and beyond for our guests and accommodate as best as possible. I have addressed this issue with our staff to prevent this in the future. We look forward to hosting you on your next visit to the area.