Great Value Hotel and Superb Staff
04/02/2017 simonpmoore, Norwich, United Kingdom
Stayed here 3 nights at short notice. Good location with plenty of parking. Smitty's Sports Bar (very good) next door and a couple of other eating places within walking distance. Staff very helpful an... more
Stayed here 3 nights at short notice. Good location with plenty of parking. Smitty's Sports Bar (very good) next door and a couple of other eating places within walking distance. Staff very helpful and friendly and rooms clean, quiet and comfortable. A decent breakfast (cereals, pancakes, yoghurts, fruit) was included in the price. Only slight grip was that the wifi didn't connect in one of the rooms (I had to change for my third night due to previous bookings but hotel great giving me the key after breakfast so simple task to transfer from one room to another). Other than that (and it worked fine in the first room and the breakfast area) no complaints at all less
Dip S, General Manager at BEST WESTERN Nittany Inn Milroy, responded to this review
Thank you for your kind words. We strive to exceed expectations in customer service and cleanliness, which you were able to experience. I'm glad you enjoyed the dining experience at our onsite restaurant, Smitty's Sportsbar & Grill. On behalf of the entire team, I apologize for the inconvenience with WiFi connectivity, which was corrected. We appreciate your feedback and look forward to hosting you on your next visit to the area.