Best Western New Oregon

The perfect place to explore Eugene, Springfield , and the surrounding wineries from. Attentive staff, clean rooms. The only disappointment was that the hot tub was closed due to Covid. Easy to get in and out of. less

The hotel was nice and very clean. There is a nice area outside for my dog. There is a resturaunt next door that has reopened which was very convenient. There is a lot of construction going on in the area but it didn't effect my stay less

I loved my stay ! Staff was very sweet, I was comfortable there, very spacious, the AC was amazing lol, thankful for all the towels!! I will be staying here for future trips to Oregon again! Thank you !! less

First, I’ll say that I’ve stayed here before and had a good experience, that’s why I chose this location again. Last time we stayed here, it was a 2nd floor overlooking the millrace (stagnant creek : welcome to Eugene) and the room was clean and comfortable. When I booked this time (4/25/20) and requested a similar room, I was told it wasn’t available. Not sure why, since we’re in a global pandemic and they were at <10% capacity...? Anyways, checked into room #133 and it was fine by a quick first glance. A bit small, but clean with updated furniture and fixtures. I jumped in the shower right away, and when I got out I noticed just how screwed up the whole room was; half the room was level, but the other half was like completely slanted and crooked! It was like the room was built out of a converted garage where there was an inclined driveway that went into a garage. The bed/tv area was level but the rest of the room was like being on a hillside. Not even joking. If you set a pen on the table it would roll away, and you could see outside from under the door because the floor was so jacked. Thankfully, I don’t suffer from vertigo and didnt trip and crack my skull. I can deal with with the noisy heater unit and the stupid “smart” tv that doesn’t have any local channels, but having a living space that is crooked is just unacceptable. I didn’t complain or ask for a different room, because I was already settled in after my shower and didn’t want to deal with packing everything back up. Regardless, I felt the $95 I paid for the room was outrageous given the extremely poor quality and degrading conditions of the building structure. In the attached pics, notice the water level In the glass and the angle of the floor under the door. less

This is well located across from the campus of the University of Oregon. We stayed one night. Our room had a very noisy heater/fan unit that kept me up all night. The beds were super high off the floor and the floor itself was the fake bamboo-looking vinyl so I worried our little dog would jump off and break her leg (nice that they take dogs though!). The TV set up is really the worst--a program called "Telegenic" where you have to download an app to use your own phone as the remote. We couldn't figure out how to use it so I have the stupid app but couldn't use the TV. less