Best Western New Kent Hotel

Good position for Metro, restaurants, bars and bus. Room 3 large, good bathroom and clean. Staff very efficient, knowledgable and the front desk is manned 24 hours. We enjoyed a visit to Jesmond Deane and caught the Metro to Tynemouth with its splendid station and seaside. less

Such a beautiful clean restful hotel with exceptionally kind and interested staff and SO quiet. A peaceful area and peaceful hotel. Breakfast was as much as you could eat and cooked food arrived so quickly. Bar was so clean and fresh and welcoming. Had a couple of drinks either end of my short stay. Staff couldn't have been more helpful. Best hotel experience ever. less

OH WHEN WILL THESE HOTELS PROVIDE PLUGS/USB BEDSIDE FOR PHONES & ELECTRONICS... PLEASE? We stayed here for 3 nights over the weekend whilst I was on a course. The hotel was very easy to find with a small amount of parking at the rear which had a space on our arrival. On check in we were upgraded to a family room (there was only two of us) which was on the top floor. The room had a double bed and two singles and a chair. The bathroom was new and fresh. Considering it was a family room there was not much room, especially around the foot of the double bed, ok for two but a squeeze for a family. Very few plugs, we bought an extension lead. Our stay was over a very hot few days and the room was constantly stiffling as it was south facing and had a flat roof (seen from the outside), the window was quite high and there was no air flow through at all, even at night. I understand they cannot control the weather but my goodness it was hot in that room. The lower floors were much cooler. The building is nice but the inside is devoid of all character due to the interior decoration. Breakfast was very nice with a good selection. less

Great little hotel in the centre of the Jesmond area of Newcastle. Decided to give this place a try while working in the local area. Stayed on a Tuesday night and hotel was fairly quiet. Room was basic, but comfortable and clean. Staff were friendly too. Hotel was just round the corner from the area where lots of bars and restaurants are located, but far enough away that you could not hear any noise. Would be happy to stay here again. less

I visited here for three nights with work and stayed in a front facing single room. The bed was very comfortable and the room was tidy and clean. There was a wardrobe with a trolley for my suitcase, so everything could be tidied away without making the room look cluttered. I also used the desk to continue with work on my laptop. The hotel is located about a 30 minute walk from the city centre, or 10 minute drive. Taxis are about £5-7 and there's a bus stop opposite the hotel. Parking is limited but it is not impossible to find a space. The area around the hotel is mainly residential but there are some nice restaurants and shops, plus a Tesco Express. There are lovely walks around the allotments nearby. Staff were all friendly and obliging of any enquiries. I ate in the breakfast area on the last morning and this was really good. I did not hear any noise, other than the last night I was aware of next door snoring but it didn't keep me awake. The walls just appear to be thin. The shower could also have been hotter but again that's personal preference. less