Best Western New Kent Hotel

Monday night stay here parking is tight especially with a lwb van but I got lucky with my space... Receptionist/bar person /waitress was amazing nothing too much trouble and amazingly friendly she really stood out.... Food was really really good and exceeded my expectations definatly eat here. Room was pleasent clean and tidy, sadly shower was almost cold and I had very noisy neighbours next door and the sound of music from above me which I brought to attention of the gentleman on reception the next morning who seemed to be aware of the culprits Overall a good stay but not the best nights sleep. less

Old fashioned building, limited parking only 3 spaces round the front. No complementary water/juice or toiletries. Very modern bathroom however doesn't match the bedrooms. Very dated & basic, staff not visible hardly during our stay. a bit overpriced for standard of hotel. less

I've stayed at the here more than 10 times over the past year. The location is fabulous, round the corner from the main Osbourne Road bars and restaurants and with easy reach of the Metro station. The rooms are good value, always clean and quiet. There are tea and coffee making facilities which is good. The free parking is always a benefit worth having and the staff have always given me a warm welcome. When I need to stay in the North East this hotel is always my 1st choice. less

Nice little hotel in a good location. You can book family rooms with a dog. Service from Yiannis was exceptional. Breakfast was excellent. Just wish more of the hotel (e.g. the bar) was dog friendly. Also super close to the Jesmond park which is great to explore and excellent for walking Benji. less

We had to go to Newcastle for a Family Event. We had no idea where to stay in Newcastle. We looked up the Booking Websites. We examined the Facilities and Prices. I telephoned th Best Western Booking Office in Milan. We were offered a very good deal. Every thing about the Hotel came up to our expectations. The Helpfulness of the Staff enabled us to bring our friend back to the Hotel in the afternoon. less