Best Western New Kent Hotel

Stayed 2 nights as my partner was having an operation at the Freeman's hospital. Comfortable room, very clean, and bathroom decorated to a high standard. Great location, but limited parking. A lot of steep stairs to climb with our bags but other than that I was pleased with our stay, would book again. less

Fine for a short stay. The room was basic but clean. The bathroom had been refurbished and was good. The beds were not particularly comfortable. Breakfast however was very good although the service was not great (friendly but not very competant). The staff on reception were friendly and helpful. Our room was at the back so there was no road noise. less

Stayed here twice recently for appointments at Freeman Hospital - not far away. Located at the north end of Osborne Road and therefore away from the livelier part this was ideal for the job. The people in command could not have been more helpful, the rooms were warm and spotless, the breakfast was just what was wanted, all for a very reasonable price. Couldn’t really fault it and would thoroughly recommend it. Thanks to all at the New Kent. Carry on. less

Very easy walk from Jesmond metro station,( about 5 minutes), while visiting family. Clean, well cared for single room with a full size bath/ shower in the ensuite...more room than I expected for a single bedroom.Great welcome and courtesy from all staff.Extremely good value as I booked on the day.I didn't have breakfast as I was meeting my family, but it looked good value for money.Good location opposite a lovely church with pretty grounds and 2 minutes walk from the upmarket shops and bars of Osborne Rd. Meals available in the evenings and morning coffee/ tea. Good bar area. less

This hotel was excellent value for money. It was clean and comfortable with friendly staff. We liked the location. It was good for local shops and restaurants. Convenient for the university and the metro to go into town. There were less than 10 parking places and very restricted parking in the nearby streets. Our room 1 was fine but could have benefited from moving the desk to make it easier to work at. There were only two accessible sockets and everything seemed to be hard wired. With most people now having at least two devices needing charged and maybe keeping one by the bed that isn’t enough. Some of the photos suggest other rooms have been modernised so maybe that is in hand. The cooked breakfast was reasonable but I didn’t find the cold selection particularly attractive. I’m perhaps being a bit over critical. For the price it was an excellent option. I’d stay there again and recommend it to others. less