Best Western New Kent Hotel

We stayed just one night for a family visit but could not fault the cleanliness, polite helpful staff, nice room and bathroom. The breakfast was varied and the hot food was well cooked. Parking is limited and not secure. The TV and free wifi were both very good. The only real issue we has was the beds and pillows were very hard leading to fitful sleeping. The inroom tea was Twinings and maybe it was the water but it didnt taste very nice. less

We have stayed at the New Kent for the last twelve years to visit our daughter. Always consistent standard and excellent value for money. Very warm welcome. Excellent location for the Metro. Lovely breakfast. less

Although the room was a bit small, it was clean and well provisioned. All staff members were extremely helpful. The location is very good with many quality restaurants close by and Newcastle City centre a short cab ride away. less

Stayed here after a gig at The Sage. Limited parking at the back of the hotel & one disabled spot, sandwiched between two normal spaces at the front - this needs a bit more thought as a disabled driver would barely have been able to open their car doors if they'd have parked there. Getting checked in was slow, as there only seemed to be one person on duty, room was okay but bathroom was amazing, & pretty new. We didn't eat dinner there but breakfast was great: decent choice of kit & veggie breakfast option were the highlights. less

We stayed here for 2 nights, Friday and Saturday, what can I say apart from excellent! Great location, nice hotel, rooms are very nice and well equipped, the staff on reception and lovely lady serving our breakfast were superb and so friendly - nothing was to much trouble. We had our little dog with us and was made welcome. If I was being really picky it would have been great if the dog was allowed in the bar, we would have stayed in then. It wasn't a big deal as there are plenty of options locally, would definitely stay there again and recommend. Thank you for such a great stay. less