Best Western Naples Plaza Hotel

Overall we were very pleaed with Best Western and would definitely stay there again. We do not travel much since we have a place at the coast. Most enjoyable breakfast and staff was very cordial and welcoming. less

This hotel is really nice, lots of shopping near by. The only thing is that the light of the pool was broken and they fixed it with people inside the pool. But other that that would recommend front desk very helpful less

Amazing Staff, I was greeted by the FD Supervisor who took great care of my check in process. Rooms were comfortable, Breakfast was good and location was ideal. It is important to know that the entrance to the hotel is through a back road and not from the main street. less

The Best Western Naples Plaza was the perfect location right off the freeway and convenient to a family function and my family home. I arrived into Florida late and called the hotel to let them know. They were absolutely pleasant and accommodating, the check in was easy. The lobby and common areas are very clean - did not understand all the Toy Story stickers on the glass throughout the lobby area. They have complimentary coffee available 24hours. I did not use the amenities and can not speak to that. The interior of the elevator is horrible - guests pick off the paint and really gives the feeling of a low end hotel- which is a shame because had the elevator had more attention to detail and cleanliness my score would have been higher. The room is spacious and updated. There is a microwave, coffee maker and refrigerator and overall the room was very clean- There is a balcony (I did not use) with a nice view of the pool. I had a king bed which was comfortable, but the pillows were too small and using one was too low, and if I used two my head was too propped up. For that reason I did not have the best sleep. Overall the room was clean and quiet and served its purpose. There is a complimentary breakfast which was actually really good, great selection of eggs, potatoes, bacon, waffles and pancakes as well and muffins , yogurt, fruit and a choice of juices. My stay was good, I would recommend the Best Western Naples Plaza. It served the purpose for my trip and had all the amenities I was looking for. less

I will never stay at this hotel again when traveling to or through Naples, Florida again. This hotel is old, run down, dirty, musty, has old beds, and is in desperate need of updating and is over priced. less