Unusually bad trip.
08/06/2017 Megan C, Bondurant, Iowa, United States
Usually we enjoy it here, and it's normally where I suggest staying when we stay to visit family, but this trip (mind you we have young children and most people do when they use a SWIMMING POOL) so as... more
Usually we enjoy it here, and it's normally where I suggest staying when we stay to visit family, but this trip (mind you we have young children and most people do when they use a SWIMMING POOL) so as we walked past the hot tub room there was a couple making it quite clear nobody else was welcome and they were doing XXX things in there and then they got even worse like legs over the head stuff! Around children. Omg.
I am not that old but this shouldn't be happening around little kids. This is why you get a hotel- go use your room!!!
Also, what if I wanted to use the hot tub- which I did but never mind I never got to because those nasty rednecks were going at it in there!
Also our plastic cards didn't work or at least one didn't.
And then we were in a 2nd floor end unit which I hate!
So it could've been better. Last time I reviewed it I gave it a 4. So. less
Bobbie Jo M, Manager at Best Western Mt. Pleasant Inn, responded to this review
We sincerely apologize for the experience you have had with us. We cannot express how sorry we are, we do have cameras pointing down there, however those individuals could have been out of view. I assure you had we seen, or been told about this incident those guests would have been forced to leave and pay for their stay, as well as some extra charges. The room location could have been an easy fix, please give us a heads up next time that you would like a ground floor, or close to the lobby room and we will do our best to accommodate you. If you would like to reach us to talk about the situation further the hotel number is 319-385-2102. Please ask for Dave.
Again, we apologize.
Please give us another chance when you are in the area again and we will accomadate your needs above and beyond your expectations.