Best Western Mt. Pleasant Inn

Urine smell in bathroom, hair on clean towels. Poorly cleaned DURING COVID! No coffee pod basket for coffee maker in the room so No coffee for early a.m departure and none in breakfast area made. Not worth it! less

We stayed here while attending the state bowling tournament. I had called & reserved 6 rooms a couple months before & over the time, had called over to change number of rooms, check in dates, etc., they were wonderful to work with & had everything perfect when we got there. We will absolutely be staying there again when in the area. less

I stayed here while passing through to St Louis. It's located in a good area not too far from town and there's some great shopping and restaurants to see in the town itself. It was late when I arrived, I was tired and really didn't expect much. It was really nice to have someone who is pleasant and helpful even though it was late at night. I usually have a good experience at Best Western. It was older but very clean. I appreciated the kindness of the gentleman at the front desk. The room was small but was very clean. It was nice that they offered a nice breakfast. I will not hesitate next time I come across a Best Western to check in. less

Excellent experience. The evening front desk clerk was wonderful. We were in town for a family event and she went out of her way to accommodate us and our visitors. The hotel was undergoing outside renovations but the hotel took special care to make sure it did not interfere with our stay at all. less

Hotel was clean and very pretty, all of the workers were kind and professional. Breakfast was kept up well and heated. The price was resonable compared to the other hotels in the same area. Walmart and other stores and food were just across the street/parkig lot. Easy to get downtown. Will stay again if in the area. less