Having traveled from northern Vancouver Island and getting into Golden late, ( including the ferry ) this was about a 12 hour trip, so running late my wife called the hotel 3 times ( direct number) as I was driving, and she was disconnected 3 times. The first 2 sounded like someone taking in the background and someone picked up the phone, and just put it down. Finally when we got through my wife told the receptionist on the desk, we were running late, we have a reservation and we would be there. Upon arriving, we checked in and hauled all of our stuff, using one of those hotel luggage carts, up to our room. Getting there, the hotel card wouldn’t open the door. Neither one, we tried several times, so with me staying behind, my wife went all the way back down and had to get the room card keys properly encoded for our room. Upon arriving inside, the room seemed okay, but we were extremely tired by this time, so we almost immediately went to bed. I must say the room felt a bit dusty, especially by the window sills, and just before my wife closed the curtains, she found what looked like “snot” on curtain like someone had used it to blow their nose, and the window sill had someone’s initials engraved onto the window sill. ( see attached photo’s) the next morning with me into the shower first, I had about an 8-10 minute shower that filled the tub with about 3 inches of water as drain plug open, but obviously the drain is plugged with no doubt hair. ( yuck this is the most disgusting thing ever in staying in a hotel) In general, the room looked and felt like it was given a quick once over before our arrival by cleaning staff. We checked our early as we had another full days travel ahead of us, and with the reception desk quite busy when doing so, didn’t have time to discuss my disappointment/concerns with them.
I must say the entrance to the hotel, the paint around the doors was quite noticeably chipped, the same in our hotel room around bathroom door. In general the furnishings seemed quite dated and needs some upgrades.
Would I ever stay there again or recommend, I am pretty sure I wouldn’t.
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