Best Western Mountainview Inn

1024 11th Street N, Golden, British Columbia, V0A 1H2, Canada
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Best Western Mountainview Inn

The Canadian Rockies prove an incredible backdrop to this Golden hotel, close to Kicking Horse and just steps from downtown.

Enjoy mountain views in the morning, then spend the day discovering downtown Golden. However, for many guests, stayi
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
1024 11th Street N, Golden, British Columbia, V0A 1H2, Canada

Reviews of Best Western Mountainview Inn

Traveller Overview:
4.0 Rating: 640 reviews
Excellent 45%
Very Good 33%
Average 12%
Poor 5%
Terrible 2%
Rating

smurf2014, wrote review 19/03/2021

Clean and Quiet

We can always rely on BW to be clean and taken care of. Comfy beds, pillows, large room and TV. Breakfast was grab and go which was ok. Had a good nights sleep as very quiet. Easy quick check in. Defi... more

Owner Response
Suk Dhasi, General Manager at Best Western Mountainview Inn, responded to this review
Thank you kindly for your fabulous review. We greatly appreciate your loyalty to Best Western when there are so many hotel options...thank you!
Rating

j0hn2025, wrote review 13/03/2021

Very good property. Very well managed.

Hotel might not look much on the outside but it is a very good choice while in the area. Very clean, updated rooms. Amazingly hard working staff. For the current pandemic conditions they are doing an... more

Owner Response
Suk Dhasi, General Manager at Best Western Mountainview Inn, responded to this review
Thank you very much for your lovely review. I am happy to know that you enjoyed your stay with us and that our wonderful front desk team took such great care of you! I will be happy to share your compliments with them.
Rating

maplemandy7, wrote review 03/03/2021

Good assortment of grab and go

The swimming pool was super clean. Given covid restrictions the grab and go goodies hit a home run compared to other best westerns. The rooms were a bit outdated and could have used a bit more care. G... more

Owner Response
Suk Dhasi, General Manager at Best Western Mountainview Inn, responded to this review
I am glad that you enjoyed our Grab and Go Breakfast. We put a lot of effort into guests have a good breakfast to start their day during these covid times. I will pass along your compliments to my team, they will be happy to hear their efforts are being appreciated. Thanks for the review and hope you have a great day!
Rating

wiseold123, wrote review 08/12/2020

CLEAN ROOMS FRIENDLY STAFF

clean rooms friendly staff any issues were taken care of as soon as there brought to the attetition of staff the pool was clean and overall hotel was to our liking. we were traveling an after 12 hrs... more

Owner Response
Suk Dhasi, General Manager at Best Western Mountainview Inn, responded to this review
We are pleased we were able to deliver excellent service during your recent stay with us. Your comments and review are truly appreciated, thank you. We look forward to being able to welcome you again, should you require accommodations in the future.
Rating

Ontheroad_112020_, wrote review 12/11/2020

Disappointed

The first room we were given wasn’t cleaned (towels and sheets on the floor and garbages full). The second room was still under construction and didn’t have a bed, but it appeared someone had been sta... more

Owner Response
Dawn Mellings-Kynoch, General Manager at Best Western Mountainview Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. I have implemented new policies to prevent this from happening to any future guests. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.