Best Western Mountainbrook Inn

3811 Soco Road Route 19, Maggie Valley, North Carolina, 28751-9506, United States
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Best Western Mountainbrook Inn

This Maggie Valley, North Carolina hotel boasts newly renovated guest rooms, beautiful views of the Smoky Mountains and provides convenient access to the Blue Ridge Parkway and the Cataloochee Ski Area.

Situated near western North Carolinas
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Mountainbrook Inn

Traveller Overview:
4.0 Rating: 606 reviews
Excellent 46%
Very Good 35%
Average 12%
Poor 3%
Terrible 2%
Rating

new t, wrote review 21/03/2020

Beautiful views!

Beautiful view! Each room had rocking chairs outside to enjoy the view. The room was clean and the beds were comfortable. All of the staff that we encountered were extremely helpful and friendly! ... more

Owner Response
michael p, General Manager at Best Western Mountainbrook Inn, responded to this review
thanks for your review! We enjoyed having you as a guest! See you on your next visit to Maggie Valley...
Rating

gatravler78, wrote review 04/02/2020

Shower doesn’t drain in room 126

Shower doesn’t drain in room 126. Also vanity light did not work. Alerted the front desk on the 1st night of stay. We went out for a few hours and returned without problems being addressed. Finally fl... more

Owner Response
michael p, General Manager at Best Western Mountainbrook Inn, responded to this review
hi...sorry about your visit...I was the one that came to your room to put the lights in the bathroom...It would of took me a minute but I would of done it...but thanks for your help...the day you said your shower was stopped up I did send someone to fix it, and I also gave you a discount on your room...I hope that you will give us another try and let us make it up to you! Your next stay will be discounted to!
Rating

401nate, wrote review 28/12/2019

Best pillows and mattresses

Great hotel! Staff great, good location, good rates, good breakfast, good internet. I would stay here again. Breakfast was good, but breakfast room was a little small. They had rocking chairs in front... more

Owner Response
michael p, General Manager at Best Western Mountainbrook Inn, responded to this review
thanks for your review!! Hope to see you again!!
Rating

BritnieR, wrote review 22/12/2019

Great staff, great stay

This was a very pleasant surprise, at check in the lady who was working the desk was great! She was friendly and made the process quick and easy. The room was clean and decently updated. We went to ea... more

Owner Response
michael p, General Manager at Best Western Mountainbrook Inn, responded to this review
thanks Britnie for taking the time for this review!! Glad your experience with us was great!! See you again on your next trip to Maggie Valley!!
Rating

Elizabeth F, wrote review 20/12/2019

Enjoyable stay

Very friendly staff. Beds were comfortable and room was clean. The only issue we had was the refrigerator had a very bad smell to it. The front desk was told and very quickly another refrigerator was ... more

Owner Response
michael p, General Manager at Best Western Mountainbrook Inn, responded to this review
thanks for your review! Hope to see you again!!