Best Western Mountain Lodge at Banner Elk

1615 Tynecastle Highway, Banner Elk, North Carolina, 28604-9708, United States
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Best Western Mountain Lodge at Banner Elk

Welcome to Best Western Mountain Lodge at Banner Elk!

If youre looking for hotels near Boone to be close to the ski slopes, our Banner Elk hotel has everything guests need for a great trip.

Banner Elk is close to Grandfather Mountai
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Mountain Lodge at Banner Elk

Traveller Overview:
4.0 Rating: 801 reviews
Excellent 41%
Very Good 34%
Average 16%
Poor 5%
Terrible 2%
Rating

capster421, wrote review 26/01/2020

Get Away

Supah nice stay. Conveniently located between Sugar & Beech Mountains. The breakfast is fabulous with plenty of options to suit everyone. Hickerman’s and Puerto Nuevo are awesome dining options that a... more

Rating

Dreamer23075156495, wrote review 20/01/2020

Above, and beyond!

The hotel location is perfectly nestled between all the major attractions, and features a wonderful view. The staff is so welcoming, and full of warm hospitality! The rooms are squeaky clean, and cozy... more

Rating

krgodlewsky, wrote review 14/01/2020

One Simple Word...Don’t

My best advice is don’t ever stay at this property. The staff was very polite and hospitable. That’s the only good thing I can say. The hotel itself should be bulldozed, the rooms are small and the... more

Rating

04flhtci, wrote review 01/01/2020

Very nice hotel

Conveniently located between Beech and Sugar mountains. Quiet and not in the middle of downtown. The front desk was very welcoming and helpful. The room was very clean and well appointed. We will be b... more

Rating

oliviamusick, wrote review 15/12/2019

BEDBUGS.

THIS PLACE HAS BEDBUGS. LET ME REPEAT MYSELF. B E D B U G S. My boyfriend and I stayed here on December 12, 2019 in room 108 and we checked out the same day because we found bedbugs crawling all over ... more

Owner Response
bwbannerelk, General Manager at Best Western Mountain Lodge at Banner Elk, responded to this review
Hello, The management and the staff of the Best Western Mountain Lodge take the issue of bed bugs very seriously. Please know that the safety and comfort of our guest is our utmost priority. Our Housekeeping Department is thoroughly trained on identification and detection of insect presence and they perform regular inspections of our guest rooms. We have an exterminator who regularly treats our hotel as a preventative measure. In the unlikely and unusual event that the guest suspects a problem, we immediately relocate the guest and the area in question is then placed out out of service to determine if treatment is needed and if so, remedied immediately. I would love the opportunity to discuss this further with you and get additional information from you regarding your comments. Please give me a call at your earliest convenience at (828) 898-4571. Warm Regards, Shannon Maness, GM