What does Moores want to be??
05/08/2018 Raven0011, Wetherby, United Kingdom
Moore's cannot be all things to all men! I have stayed here twice in July. Also been a visitor to the island for over 40 yrs so I know what is available elsewhere. I stayed here to be in the heart ... more
Moore's cannot be all things to all men! I have stayed here twice in July. Also been a visitor to the island for over 40 yrs so I know what is available elsewhere. I stayed here to be in the heart of St Peter Por.t Once for a long weekend with my husband in a suite. Excellently appointed with working air-con which we needed as it was during the long heatwave we are still experiencing. Bathroom well equipped with bath and shower cubicle. Housekeeping very good also on my second visit for a week 8 days later. Bedrooms were kept very clean. On my second visit we checked in and the air-con was not working. We asked for a different room but the hotel was full. The next day an engineer got it going but as it was so noisy we struggled to use it. my Mum and I asked for a top sheet to put under our duvets as it was very hot. The housekeeper was very good and supplied them. HOWEVER we would not have needed to ask had our air-con in the twin room actually worked! The room was also on the back next to the extractor fan for one of the kitchens. We couldn't sleep with it on! We were given a fan which helped a little. Breakfast was poor - tinned fruit and very little choice of yogurts or pastries. Moore's may not be the dearest but it claims to be a good hotel.
Does a hotel need 3 bars in various different styles??
I did really like JJ Parkers Bar. The staff really make this place. I cannot praise the young team including Stuart enough. They are attentive, friendly and knowledgeable. The kitchen behind the glass is interesting to see. The quality of the wine is good. The cellar bar I looked at but did not use. Parkers is popular with locals as the hotel is in the centre of town. Best atmosphere is here. The Hideaway in on the patio and drinks and food are available here. Interestingly you can have a lovely fruit salad all fresh including strawberries here yet this is not available in the Conservatory at breakfast!!
My husband and I did not have an evening meal in the conservatory but my Mum and I had one. The food itself was ok. Not so sure about the service. I have stayed in many high-end hotels. Do I want someone calling me Madame all the time? The service is certainly not as it could be despite the price of the food and drink. When we said we were not having dessert/coffee but having the rest of our wine in the lounge the head waiter took it through, did not pour it then or through - out the meal.
I'm not convinced it needs the Rendezvous bar, when most of the time Parkers is open until late.. We will not stay again as the owners are resting on their laurels regarding paying guests despite investing lots of money in Parkers The hotel guests are their bread and butter financially so should be given the best treatment. Which were not. Avoid room 223 if you do choose to stay here. The suite was good but noisy as it was on the front. Moore's management take note. Being all things to all men does not necessary work!!
The positive things are that its in town, housekeeping and Parkers bar staff are good. less
Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Thank you for taking the time to post such a comprehensive review. We have taken on board your comments particularly regarding the breakfast buffet and will ensure there is a greater variety. I am pleased to see that you liked JB Parkers which was this year's large project. I would like to assure you that we value all our guests, and we are well aware how important our hotel residents are. We constantly reinvest in our property, infrastructure, bedrooms and public areas and are already planning this winter's improvements : no resting on laurels here.