Best Western Moores Central Hotel

A super location - just 10 mins walk from the bus and ferry terminals. Plenty of shops, bars and restaurants within 5 mins walk. Service at breakfast was excellent and better than that we received in more expensive establishments on other Islands. less

Really good choice of hotel. Bang in the town centre but we couldn't tell from the room. We'd booked through an agent who for some reason had booked us a twin room (we'd had doubles everywhere else we stayed). We didn't mind too much but asked on the off chance if they had a double. The lady on reception went out of her way to find us one and even upgraded us. Excellent service. In fact there was excellent service throughout our stay, all the staff are very good at their jobs. Food in the restaurant was really good - breakfast and evening meal. Would definitely stay again - having seen both room types I think I'd pay for the upgrade to the superior room too - big comfy bed and the aircon was worth having. Thanks for a very pleasant stay. less

We received fantastic service from the receptionist who helped us out of a really tricky situation (caused by another hotel of very poor standard). Absolutely went the extra mile and saved our weekend break from being a total disaster. Matched the Booking.com price which was cheaper than the ‘walk in’ rate which was very much appreciated under the circumstances and even upgraded the room too. Comfortable, spacious room with king bed and everything we needed. Spacious bathroom, plenty of towels. Housekeeping looked after us very well. The breakfast buffet selection covers all the requirements one may have. Clean, appetising and well presented. In addition there’s an option to order a full English and other cooked dishes. I guess my only thing would be that I would have liked another coffee at breakfast but it was hard to get the attention of the staff (who appeared quite junior and inexperienced) so I left it and they probably did me a favour! The hotel is ideally situated for wandering around town and eating out in the evening plus only a short walk to the ferry terminal. Would recommend and stay again in the future. less

Moore's cannot be all things to all men! I have stayed here twice in July. Also been a visitor to the island for over 40 yrs so I know what is available elsewhere. I stayed here to be in the heart of St Peter Por.t Once for a long weekend with my husband in a suite. Excellently appointed with working air-con which we needed as it was during the long heatwave we are still experiencing. Bathroom well equipped with bath and shower cubicle. Housekeeping very good also on my second visit for a week 8 days later. Bedrooms were kept very clean. On my second visit we checked in and the air-con was not working. We asked for a different room but the hotel was full. The next day an engineer got it going but as it was so noisy we struggled to use it. my Mum and I asked for a top sheet to put under our duvets as it was very hot. The housekeeper was very good and supplied them. HOWEVER we would not have needed to ask had our air-con in the twin room actually worked! The room was also on the back next to the extractor fan for one of the kitchens. We couldn't sleep with it on! We were given a fan which helped a little. Breakfast was poor - tinned fruit and very little choice of yogurts or pastries. Moore's may not be the dearest but it claims to be a good hotel. Does a hotel need 3 bars in various different styles?? I did really like JJ Parkers Bar. The staff really make this place. I cannot praise the young team including Stuart enough. They are attentive, friendly and knowledgeable. The kitchen behind the glass is interesting to see. The quality of the wine is good. The cellar bar I looked at but did not use. Parkers is popular with locals as the hotel is in the centre of town. Best atmosphere is here. The Hideaway in on the patio and drinks and food are available here. Interestingly you can have a lovely fruit salad all fresh including strawberries here yet this is not available in the Conservatory at breakfast!! My husband and I did not have an evening meal in the conservatory but my Mum and I had one. The food itself was ok. Not so sure about the service. I have stayed in many high-end hotels. Do I want someone calling me Madame all the time? The service is certainly not as it could be despite the price of the food and drink. When we said we were not having dessert/coffee but having the rest of our wine in the lounge the head waiter took it through, did not pour it then or through - out the meal. I'm not convinced it needs the Rendezvous bar, when most of the time Parkers is open until late.. We will not stay again as the owners are resting on their laurels regarding paying guests despite investing lots of money in Parkers The hotel guests are their bread and butter financially so should be given the best treatment. Which were not. Avoid room 223 if you do choose to stay here. The suite was good but noisy as it was on the front. Moore's management take note. Being all things to all men does not necessary work!! The positive things are that its in town, housekeeping and Parkers bar staff are good. less

Just spent a week here with my granddaughter. Lovely twin room very spacious with very modern bath room. We asked for a quiet room and got it. The breakfast had plenty of choice and food excellent. The conservatory was a beautiful place to eat it. The hideaway was a another place to eat within the hotel. Hotel centrally placed turn left down a small hill and your on seafront. Turn left and walk through the central shopping area. Well placed for ferries to the other islands. Also round the corner from an excellent tourist information building with very helpful staff. The staff at the hotel were all pleasant and the room was spotlessly cleaned every day and well equipped. Would recommend it to anyone. less