Excellent customer service is a big plus.
14/05/2018 Lorraine J, Wolverhampton, United Kingdom
My husband and I have just returned from a five night stay at the Best Western Moores Central hotel in Guernsey. The hotel’s location is fantastic, right in the centre of St Peter’s Port close to the... more
My husband and I have just returned from a five night stay at the Best Western Moores Central hotel in Guernsey. The hotel’s location is fantastic, right in the centre of St Peter’s Port close to the harbour with many cafes/restaurants and the main shopping centre. On arrival we were warmly welcomed at reception and although we had been promised room 105, an executive king we were told it was unavailable. We were given a choice of two rooms to compensate and we chose room 104 which was very spacious with a double and a single bed. It was very clean and had a useful fridge and a safe. The room was warm so we asked for a fan which was brought immediately. The only downsize was that it was overlooking the terrace and close to a bar and was occasionally a little noisy. We decided to go half board which meant we could take our evening meal in the hotel or at Les Rocquettes or the Best Western De Havelet. We ate in all three. The breakfast and the evening meal at the Moores were very good. The big plus of this hotel is the excellent customer service. The restaurant staff in particular were superb, very friendly, very accommodating - nothing was too much trouble.
We had a very good time at the Moores and would recommend this hotel to anyone. If we return to the island we would definitely stay here again, maybe next time in a suite with air conditioning and a harbour view. less
Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Lorraine J
Thank you for taking the time to post such a great review. I will be sure to pass on your kind comments to the team. We look forward to welcoming you back to Moores at some time in the future and are sure you will really enjoy a stay in one of our Suites.