Exceptional staff set this hotel apart from others.
18/11/2015 Neil R, Newcastle, United Kingdom
This hotel is ideally situated in the centre of the town with easy access to the port, shops and public transport. It is an old building full of character and the rooms are well appointed, spotlessly ... more
This hotel is ideally situated in the centre of the town with easy access to the port, shops and public transport. It is an old building full of character and the rooms are well appointed, spotlessly clean and with all the facilities expected including free wifi. There is a choice of dining options to suit all tastes from the informal Library Bar (super service from personable bar staff) to the more elegant surroundings of the Conservatory Restaurant (also serves the excellent breakfast menu). The quality of the food is excellent and superb value for money whichever option you choose! The hotel is well patronised by the local people which is always a sign that they are getting it right!! I have been using this hotel for many years and on speaking to other guests during the course of my stays it is clear that there are many guests who return time after time. A major factor for this is undoubtedly due to the staff who always go the extra mile to ensure that everyone has a great stay. Nothing is too much trouble, the welcome extended is always warm and genuine and this applies throughout the hotel to everyone you meet during the course of your stay. less
Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Neil R,
Thank you for taking the time and trouble to post such an excellent review following your most recent stay with us, it was a pleasure to read and I shall be sure to share your kind comments, especially those concerning the staff and food, with all the Team here at the hotel.
I think you have covered all bases and I am so glad that we seem to continue to meet and hopefully exceed your expectations and that we shall have the privilege of welcoming you back to Moores for many more years to come.
In the meantime, I would thank you for all your valued custom to date and assure you of my best attention at all times.
For Moores Hotel