Best Western Moore Place Hotel

We were married on 5th June 2021 and our wedding reception was held at Moore Place Hotel, Aspley Guise. Our wedding day was perfect from start to finish.The staff at Moore Place really pulled out all the stops to make our day really special. Louise the Wedding Planner was in constant touch with us throughout our Wedding preparations. Nothing was too much trouble. We met the Head Chef Ermal as soon as the Restaurant was reopened in May for our wedding food tasting. Ermal's presentation of the food was excellent, and the food taste event itself did not disappoint us. Ermal came out of the kitchen after our food tasting to ask us for feedback, and all we could say, it was delicious. On the actual wedding day again the food was perfect and the service was second to none. Our guests commented upon how nice the food was. Dee the Restaurant Manager is an attention to detail person making sure the service all went smoothly. and acting as our toast lady making announcements. Dee suggested as it was a lovely afternoon, to take our Bride & Groom dance outside. This was a brilliant idea and afterwards we all sat in the courtyard chatting with a music background. This was a covid wedding but you would not have thought it. Everything was perfect. We stayed in the Francis Moore Honeymoon Suite, and we had a wonderful breakfast the next morning. We will definitely be returning for a meal in the future and highly recommend this venue and the staff. Thank you to all the staff. less

A great overnight experience to meet with family after lockdowns. The hotel is very clean and well run. The staff are friendly and efficient. Our room was lovely with a comfy four poster bed and pleasant bathroom. There was a wedding which took over the restaurant but we could dine in a conference room which we chose not to do but went to the lovely Anchor pub instead. Breakfast, however was a delight and of very good quality. We were only 7 miles from home but it was so secluded there, we felt miles away. We loved our stay and will return to visits the Blue Oyster Thai next time. Finally, please note that we booked at a very good rate for b& b by paying in advance for a great saving. less

We upgraded our room before we left and was given room 8. On entering the room there was a funny smell. We found the smell, it was in the bathroom and it was disgusting like raw sewerage. Obviously we contacted reception and Angela was very nice she came up with some drain stuff and air freshener which worked for about 10 minutes then it was back again. I asked to be moved but no more rooms were available until the next day. Once we put all the plugs in and covered the holes up with towels it was marginally better. The room was nice and big but they had, had a leak over the window which didn’t look nice and the hook on the back of the door was falling off. It’s such a shame that little care is taken of the property. We were booked to have dinner, but whether it was due to Covid, the room was just plain tables in a very dull room, not even pictures on the wall, no atmosphere at all so we went to the little pub over the road The Anchor which was amazing. The next day Angela had sorted out a new room for us which was a four poster bed, this was much better at least if didn’t smell. The only issue in this room was it was extremely dusty especially the fan behind the mirror and clock radio. There didn’t seem to be enough staff at breakfast time, but the ladies that where there were nice and did their best. Breakfast was lovely. The staff were lovely and friendly hence the 2 stars rather then the 1 star. Didn’t feel it was clean enough especially during these Covid times when rooms and areas should be spotless. Would I stay again? Definitely NO. less

Firstly, the staff are friendly especially Angela on Reception. The room we had (no51) had no heating, there was a electric heater in the room, the bathroom needed to be updated as the fan didn't work and the bath panel did not fit the bath which left an unseemly hole. The kitchen was closed Sunday eve and Monday Breakfast. Breakfast on tuesday was breakfast in a bag which was edible. We think in its hey day the Moore Place Hotel was the place to stay but now it seems the contractors have found it as Monday eve the hotel was full with contractors ready to work in the area. maybe the rooms in the main part of the hotel are larger but the ones in the annexe are set up for single occupancy rather than 2 travelling and are on the small side. All Covid rules were met and applied. We were there under Covid Restrictions which didn't help. less

Stayed here with work for 5 nights. Lovely large rooms, I suppose one small thing is that the bathroom could do with a little makeover but it was absolutely fine,food delicious and the staff were a delight. Due to Covid restrictions, they had a really good system and each night you handed in your breakfast choice...everything ran smoothly - would stay here again less