Nice hotel, shame about the fan!
27/09/2017 Martyn P, Bristol, United Kingdom
We stayed in this hotel for two nights as we were going to a wedding in Woburn. On arrival, the staff were helpful and friendly and we were soon in our comfortable room (15) on the second floor which... more
We stayed in this hotel for two nights as we were going to a wedding in Woburn. On arrival, the staff were helpful and friendly and we were soon in our comfortable room (15) on the second floor which was clean and a reasonable size. However, I noticed a low frequency rumble that I attributed to the kitchen extract fan on the ground floor and assumed it would not be running once the kitchen had closed so thought no more of it. However, when we went to bed just before midnight, the rumble was still present and given everything else was quiet, seemed to be much more noticeable. I rang the night porter who said he'd go and look to see if he could rectify the problem. After 10 minutes, he rang back and said everything he could turn off in the kitchen was off but there were some things left running that he had to leave. He did say we could switch rooms immediately but I declined given that we were both in bed by now and said I'd talk to reception in the morning. So, after a disturbed night, I mentioned it to reception and we were switched to the bridal suite which was fine. All other aspects of the hotel are good, even though the bar area is brightly lit and somewhat impersonal, so I would stay here again but make sure I avoided the kitchen wing! less