Best Western Moore Place Hotel

Stayed here for two nights, lovely staff, nice clean and well-presented rooms, great food. The staff were helpful and polite, we had a lovely little balcony on our room, so we're able to sit out there with our morning coffee, room was lovely and warm. less

Stayed in a suite, rooms were spacious and decorated in a contemporary style. Everything spotless. Bed very comfortable. Staff friendly and helpful. Breakfast was a bit disappointing, we came down about 30 minutes before end of service and self service had not been refreshed, orange juice watered down, a big no no. less

Arrived on a Friday evening & the room was out dated, cramped & clean, we had a bad night with a very noisy pipe work. Although we didn’t have the radiator on, the room was very warm. We had it reported to the receptionist the next morning and requested a fan, when we returned back late evening, the fan had been delivered to our room & we had a good night sleep. Thank you less

First time to this hotel. My expectations were sadly let down. Check-in was a little muddled about my booking for D,B& B. Reception staff were pleasant but did not acknowledge me as an Elite member. My room was in block away from the main building (Rm 57) adjacent to the road. This room was noisy - outside traffic, dripping toilet cistern, and I assume staff, using the Fire Exit door which kept me awake most of the night. Bed was okay but, whereas I like a medium support pillows, these were hard. The shower head could have done with a good clean. Ate in the restaurant and used the bar. Staff in both were good. Food was "okay". Breakfast was also "okay". Being a solo traveler I had to sit on a table made up for four. I found two of the four tea cups on the table to have dried stains inside - clearly not washed properly. Advised the staff who were apologetic. Check-out was efficient but it would have been nice to have been asked if my stay was okay as I would have explained my experience. Would I stay at this hotel again - I don't think so. less

Spent two days at this pleasant hotel but sadly it missed out by poor maintenance, room was large & comfortable with nice bathroom but the room had only one bed side light, one power point by mirror was unusable and the fan in bathroom did not work - we pointed this out on arrival but this was still not working when we left (they tried to tell us it was on a timer and it worked after 6.00pm which was rubbish). We had Continental Breakfast but the bread for toast ran out, no milk on the table for coffee and no butter either - we kept having to ask for these and were advised 'on your table' but they weren't - just poor supervision. Used the local pub for full English breakfast instead. less