Best Western Moore Place Hotel

Recently stayed here after celebrating friends wedding, all Staff were extremely friendly, polite and helpful on arrival, the Room was a decent size in the cottage rooms and clean and tidy, the décor made it feel a little dated but for a one night stay it was fine, the complementary small decanter of brandy in the room was a nice touch, although not sure on the taste as we didn't try it. less

Hotel is ok, Very little to do locally. So if your after just a bed and breakfast then it's perfect. No gym, swimming, small bar area and nothing else in the village. Nice to see the Windows facing the extremely busy main road have had an attempt to reduce the noise with a second inner window installed. But the noise can still be an heard. less

great staff brandy in room a nice touch,the breakfast staff where great remembered me from previous stay nothing to much,close cto m1 handy for milton keynes.like all hotels bar is dear but you get this everyehere massive tv in room. less

We stayed here for my sister in law's wedding. My Sister/Mother/Brother-in-law also stayed. We were all very disappointed. The reception staff were welcoming and courteous and there was plenty of parking, but that is where the positives end. The bed was hard, the pillows like cardboard (all four of them - resorting to a terrible neck pain for most of the next day). The toilet seat lid was broken off it’s hinge, but resting over the toilet seat. The ‘full’ english breakfast was missing any eggs (both days according to my sister-in-law, due to ’no gas'). In actual fact the ‘full’ English breakfast consisted of: beans, sausage, bacon, toast (from a toaster from the bygone age of hotels that by the time the toast was warm and brown, the rest of the place of food was cold), black pudding and tomato. There was no milk on our table - or sugar - or butter. I had to get up and go searching on other tables. There was limited cereal and limited milk. In fact when I asked where the milk was, I was sternly told 'on the table!’ When I asked if there would be any eggs/hash browns/mushrooms, I was told - again sternly, ‘If it’s not there, no’. We were not offered a refill of tea. One small pot between two. We were lucky to get anything for breakfast at all as when we checked in we were told that breakfast was at 9-10am. The receptionist then turned to her colleague and corrected it to 9-11am on a Saturday. She then told us to avoid it at 9-10am as there was a National Trust group in who would be there and that they were quite large. She continued that the breakfast room would be very busy at that time. The breakfast was more boarding school, with the staff treating us like naughty latecomers to breakfast. Although it's a three star it is clearly charging 4 star price. So, all in all, not a great experience at all for our £135.00! less

Stayed here for a friends wedding, the happy couple also staying, in the morning in the bridal suite we needed an extra chair in the room for the hairdresser, apparently the whole hotel did not have a chair without arms! The bride ordered breakfast for her elderly parents, it wasn't delivered, when called to chase was told it was not delivered because they could not cook any form of eggs whatsoever?! We could not check into our other rooms early so was told if we left our bags in the suite they would be taken to our rooms during the day, on arrival back in the early hours all our bags were still in the bridal suite #awkward! The hotel arranged us a taxi from the venue, the journey of about a mile was charged at £15, when queried the driver said the hotel had agreed that on booking but this was not relayed to anyone. All 20 guests staying at the hotel were supposed to receive sandwiches on our return, these were not made available, the following morning the hotel insisted we had refused them and were still charging! 20 people who'd been drinking all day refusing food?? Just not the case. Felt like problems from start to finish and did not make the couple feel special like they should've done! less