Welcoming and courteous reception staff and plenty of parking, but that is where the positives end.
We stayed here for my sister in law's wedding.
My Sister/Mother/Brother-in-law also stayed.
We were all very disappointed.
The reception staff were welcoming and courteous and there was plenty of parking, but that is where the positives end.
The bed was hard, the pillows like cardboard (all four of them - resorting to a terrible neck pain for most of the next day).
The toilet seat lid was broken off it’s hinge, but resting over the toilet seat.
The ‘full’ english breakfast was missing any eggs (both days according to my sister-in-law, due to ’no gas').
In actual fact the ‘full’ English breakfast consisted of: beans, sausage, bacon, toast (from a toaster from the bygone age of hotels that by the time the toast was warm and brown, the rest of the place of food was cold), black pudding and tomato.
There was no milk on our table - or sugar - or butter. I had to get up and go searching on other tables.
There was limited cereal and limited milk.
In fact when I asked where the milk was, I was sternly told 'on the table!’
When I asked if there would be any eggs/hash browns/mushrooms, I was told - again sternly, ‘If it’s not there, no’.
We were not offered a refill of tea. One small pot between two.
We were lucky to get anything for breakfast at all as when we checked in we were told that breakfast was at 9-10am.
The receptionist then turned to her colleague and corrected it to 9-11am on a Saturday.
She then told us to avoid it at 9-10am as there was a National Trust group in who would be there and that they were quite large. She continued that the breakfast room would be very busy at that time.
The breakfast was more boarding school, with the staff treating us like naughty latecomers to breakfast.
Although it's a three star it is clearly charging 4 star price.
So, all in all, not a great experience at all for our £135.00! less