Best Western Montis Inn

If you don't mind old dirty popcorn ceilings, insects in the room, tiny bathroom and price, then stay here. Otherwise, find a different hotel in the area - there are many to choose from. I've stayed at Best Westerns for many years and this particular property was a huge disappointment and not what I expected from Best Western. Upon check in, there as a dead cricket on the tile bathroom floor, a live spider in the bath tub, some sort of small beetle bug that was on the sheet of my friends bed as he was sleeping and I literally killed 8 flys that got in the room with the small bathroom hand towel. I could Never recommend this property to my family or friends. less

After reading a few of the reviews I was unsure if we should stay over at this location. However, our experience was very pleasant. It is definitely an older property, but we found it to be extremely clean and rooms are in the process of being updated. Bob was extremely pleasant and helpful, the room selected was partially updated, it was very clean and comfortable. I am a Diamond member, though I was unable to receive an upgrade because they only have standard rooms we were very satisfied with the room Bob selected for us. We often stay at BW Plus and occasionally a BW Premier properties when traveling, I can say with complete confidence that the staff at the Montis Inn provided us with some of the best service and comfort we've received from Best Western. Yes, it may be an older Best Western, but don't let that influence you, for the price point you won't find better accommodations or a more pleasant staff to take care of your needs. Don't pass this one by! less

We prepaid for a nights stay here. As several hotels were booked for this trip my wife wanted to be sure the host knew we were traveling with a service animal. The host then stepped stepped up to my wife in an intimidating manner demanding that she presents the animals training paperwork to him, this is in violation to Federal law and very upsetting to someone who actually needs some extra help. I reluctantly finished the check in process in total silence. He asked for my credit card I used to book and then handed me two keys stating the room number and wifi password was on the key card. I later over heard staff talk about his version of the situation and I felt like I was being watched and talked about every time I stepped out if the room. I regret not leaving after I was verbally attacked. I have been asked what the animal was trained for and I have been asked to verify shot info in the past but this was the 1st time a large Indian man intimidated a situation and made me feel so much less than because of the need of a service animal on a long trip from my home in Colorado. Sadly from this experience I would not reccomend this hotel or Best Western in the future. I will also be sure to tell my friends and family to steer clear as well an why. less

great room and i liked having my car parked right outside, very friendly host, outside of town, sits on a hill, think of a Bates Motel that you would want to stay at, with no mother to worry about, a find and you cannot go wrong less

Scary, do not believe any reviews claiming this place is clean, there are more one star (lowest possible) reviews that tell the truth like mine...we are b/w diamond members...Run, don't walk, away from this hotel...not even a motel 6 at best...first room offered us had cat or dog urine on bed-skirt, rest of room just very dirty feeling...very unprofessional staff...of the hundred or so best westerns we have stayed at, this is the bottom feeder....we did take another room for night, it was late, dark and we were tired...room very old, tired, dated. and not clean, keep your shoes on...noted that clerk gave the room with cat or dog urine on bed to a couple from wisconsin an hour later, noticed the 'manager' (again no professional appearance) trying to get into their room in the morning before they had even left, spoke to couple in room, they had no idea that they were sleeping on a bed that had been 'sprayed' by cat or dog...front desk clerk extremely unprofessional in appearance and attitude...but this just fits in with the whole operation here...wal-mart food offered at breakfast room...great value yogurt, and stale bread/pastries, even the one sip of coffee i took seemed watered down, saw 'cleaning' staff in morning, very unprofessional looking 'uniforms' to say the least...we just got out of there as fast as possible...feeling very unclean...checking into our b/w plus indiana hotel next night we found out that this missouri b/w montis has a bad reputation hundreds of miles away...time for best western to close down this one... less