Typical hotel, less than typical Best Western
20/04/2017 April W,
Not overly impressed. Most Best Westerns are a step or two above this one. Kind of old and in need of updating. carpets were pretty stained but over all it was clean and decent. Bed was comfy if a bit... more
Not overly impressed. Most Best Westerns are a step or two above this one. Kind of old and in need of updating. carpets were pretty stained but over all it was clean and decent. Bed was comfy if a bit hard for my taste. Shower was good except the hot water fluctuates a good deal, one minutes it is hot then cold then hot again. Most disappointing thing was breakfast which is usually good at a Best Western. Choices were minimal and what they did have was gross. Scrambled eggs were so bad I threw them away, sausage was half cooked and barely warm, biscuits were hard. Not located to anything convenient except the highway. Lastly, wifi was pretty slow. less
bwmontisinn, General Manager at Best Western Montis Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
The Staff & Management Of Best Western Montis Inn.