Best Western Montis Inn

Guys I have to take a quick moment to give a HUGE shout out to Bob and his family at Best Western Montis Inn located in St Robert Mo. I arrived there last night/this morning and as always they greeted me with a warm smile and a wonderful "good morning" (I stay with them 2 nights a week, every week). As the day went on it became necessary for me to go to the Verizon store because I couldn't access my phone (it was locked and I couldn't unlock it). As you can guess I couldn't take Uber because I couldn't access my phone, Bob had his son take me to Verizon, sit with me while they worked on my phone and then took me back to the hotel. I have stayed at over 100 hotels worldwide between vacations and travelling for work and by far these guys are the best when it comes to customer service. If you are ever in St. Robert or near Fort Leonard Wood please stay at the Best Western Montis Inn. I always look forward to his asking "how are you doing my friend?" They are a great family. less

My husband and I have stayed at this hotel 3 times , we go canoeing down there in Devils Elbow on the Big Piney , and its super close to the river .. We loved each time. The owners/workers are always always very friendly and pleasant , They have 2 rooms above where you check in that are smoking rooms so the smoke may travel down to reception area , but the non smoking rooms are very clean and are free of smoke. They have a pool that is always clean , the pool deck is a great place to hang out on , Our room has always looked fresh , The hotel is centrally located , lots of places to choose to eat, shopping. We will be going back real soon and we will definately be staying here . less

Everything was pleasant and nice from the staff to the rooms clean and comfortable. The pool was not ready but it was okay due to the time of the year it was. The beds was extremely comfortable and the price was great. less

If I could give this place zero stars, I would. First off, while the room was generally clean, the bed spread had disgusting blood-looking stains. Secondly, the morning of my departure, the manager burst into my room at 9:00 AM, even though the door was bolted shut. Fortunately I had also chained it closed. Going into a room 2 hours before check-out is inexcusable and should never happen. The service provided at this place is so poor, I'm surprised BW lets him keep the franchise. Avoid! less

Note- we did NOT stay here. The lobby smells like a million old cigarettes and they allow smoking here. This site is a throwback to the 1950’s and is nasty. The lobby is where they serve breakfast and absolutely reeks. less