Best Western Montis Inn

Car broke down on I-44 and by luck I coasted in to this BW. While making phone calls the manager asked if I needed help and a few minutes later one of the other staff member came by to offer a push if I needed one. Turns out I needed a room for myself and my puppy. The manager, Bob, immediately accommodated us. Gave me lunch and dinner suggestions and was overall very helpful. He put us in a room that was recently redecorated. Awesome. Next day he accommodated a late check-out while I was arranging a rental car nearby. I can't thank the team here enough. P.S. Sweetwater BBQ is a short walk from the BW. Great BBQ! less

Stayed here for a couple nights while visiting Ft Leonard Wood base for our daughter's graduation from Basic Training. Super close to the base (<10 minute drive to the base main gate). Booked adjoining rooms because we had such a large group, but it took the manager about 12 hours to find the right key that would open the door between the 2 rooms. Bathrooms were small but sufficient. A/C worked great and kept us cool in the humid MO summer. Pool was smaller than we expected, but the kids had a blast! Breakfast was pretty standard for Best Western offerings, and eating area wasn't huge, but suited our needs well. less

I read reviews that others leave, remembering that the negative always prompts more comments than the positive. The only thing I have to say that's negative is that it is a little hard to find Montis Inn at night because the entry isn't lighted, and there are two other entries flanking it. But once you're there, it's great. Clean, smells good, things work, the breakfast is very good, and the owner/manager is very gracious and takes pride in making it right and making you feel welcome. Yes, some comments have been posted that express negative opinions based on his ethnic background, but that's just mean-spirited and probably the result of the writer's hateful prejudice. I would be honored to have Mr. Patel as a guest in my own home. less

If you don't mind old dirty popcorn ceilings, insects in the room, tiny bathroom and price, then stay here. Otherwise, find a different hotel in the area - there are many to choose from. I've stayed at Best Westerns for many years and this particular property was a huge disappointment and not what I expected from Best Western. Upon check in, there as a dead cricket on the tile bathroom floor, a live spider in the bath tub, some sort of small beetle bug that was on the sheet of my friends bed as he was sleeping and I literally killed 8 flys that got in the room with the small bathroom hand towel. I could Never recommend this property to my family or friends. less

After reading a few of the reviews I was unsure if we should stay over at this location. However, our experience was very pleasant. It is definitely an older property, but we found it to be extremely clean and rooms are in the process of being updated. Bob was extremely pleasant and helpful, the room selected was partially updated, it was very clean and comfortable. I am a Diamond member, though I was unable to receive an upgrade because they only have standard rooms we were very satisfied with the room Bob selected for us. We often stay at BW Plus and occasionally a BW Premier properties when traveling, I can say with complete confidence that the staff at the Montis Inn provided us with some of the best service and comfort we've received from Best Western. Yes, it may be an older Best Western, but don't let that influence you, for the price point you won't find better accommodations or a more pleasant staff to take care of your needs. Don't pass this one by! less