Best Western Montis Inn

If I could give this place zero stars, I would. First off, while the room was generally clean, the bed spread had disgusting blood-looking stains. Secondly, the morning of my departure, the manager burst into my room at 9:00 AM, even though the door was bolted shut. Fortunately I had also chained it closed. Going into a room 2 hours before check-out is inexcusable and should never happen. The service provided at this place is so poor, I'm surprised BW lets him keep the franchise. Avoid! less

Note- we did NOT stay here. The lobby smells like a million old cigarettes and they allow smoking here. This site is a throwback to the 1950’s and is nasty. The lobby is where they serve breakfast and absolutely reeks. less

While travelling recently on business weather delays and impending darkness of night forced me to cut short my day's travel. Travelling West on I-44 I had just passed St. Roberts, MO and several hotels when I saw this one and decided to go with a Best Western. Check In was a little bit strange as the Credit Card processor was down but I was given a room with the understanding that once it was back up I would have to come back to the lobby to offer a Credit Card for processing. Then, when I got to my room I was having trouble receiving any channels on the TV. The hotel owner, Bob, came to the room and reset the Satellite TV system which provided me with about a dozen local channels. Later, I was told that the Satellite system was down and that a service call had been placed to restore service. In about another hour or so the cable TV service was restored and all channels were accessible. As strange as my checkin and initial impression was, I was impressed with the level of service & caring that I was shown by the ownership. I would be pleased to stay here again and reward the rare commodity of caring and empathy. less

We stay here every time now when traveling between Michigan and Texas. It is almost exactly half-way for us. This is a great little inn. It has been well-maintained/updated. Rooms are fresh, clean, and comfortable. And a full, cooked breakfast is included! All for around $75.00. If you are looking for resort quality and amenities, look elsewhere--and pay triple the price. But for the money, you can't beat the Montis Inn. It is well above average for it's category and price point. I don't believe you will be disappointed. Also, the manager, Bob Patel, is very accommodating. He is simply the best! less

Sadly this is not a Best Western like I have every stayed at. It's an old motel that was "remodeled" and a Best Western sign slapped on it. The "remodel" done was like slapping lipstick on a pig. Dated decor, very poorly painted and not repaired well. The bathroom fan sounds like a freight train - maybe if they cleaned out the nasty cobwebs and dirt it would work better. We had to ask for someone to clean the entire ceiling for serious cobwebs. Carpets not clean, drapery valance coming off the wall. The furniture was ok, breakfast was fine. The best part of the hotel is the proximity to Fort Leonard Wood and the awesome employee who checked us in at 8:00 that night. I would say look plan ahead and look elsewhere until they renovate this into a true Best Western. less