Best Western Mission Inn

1765 S Main Street, Las Cruces, New Mexico, 88005-3116, United States
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Best Western Mission Inn

This Las Cruces, New Mexico hotel features the largest rooms in town, 370 square feet and serves a delicious complimentary hot breakfast buffet, as well as providing convenient access to the Rio Grande Trail and the White Sands Missile Range.
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1765 S Main Street, Las Cruces, New Mexico, 88005-3116, United States

Reviews of Best Western Mission Inn

Traveller Overview:
4.0 Rating: 950 reviews
Excellent 47%
Very Good 32%
Average 12%
Poor 4%
Terrible 3%
Rating

alyssameugenio, wrote review 03/08/2021

Good Breakfast, Bad Beds

The beds were so uncomfortable. After 10 hours of driving I just wanted decent sleep before having to drive 10 more. Thankfully breakfast had plenty of options which was the best part. I wouldn’t reco... more

Rating

bbbowker, wrote review 30/07/2021

Fraudulent charge on my credit card

was charged $250 (Two Hundred Fifty Dollars) for smoking in a non-smoking room..I DON'T SMOKE AND NEITHER DOES MY WIFE!! my reservation was for a NON-Smoking room and that's what we got.. The manager ... more

Owner Response
Surya and Andrea Das, Owner at Best Western Mission Inn, responded to this review
I will inquire regarding this charge but I do not have a name to know who this is. There is a charge for smoking in the room and we do not charge people randomly for smoking. I am sorry for this inconvenience if can please reach out to the hotel to receive contact information for the GM. I do not have away again to know which room you stayed in to resolve this issue. I understand that you are upset regarding the charges and I believe you have already requested a chargeback in this matter. Sorry that you did not give us a chance to resolve this issue. Thank you, Andrea and Surya Das Owners
Rating

51teunisb, wrote review 25/07/2021

Great place

Have been on the road for close to 4 months; this is one of the top 3 hotels I have stayed; very clean, nice spacious room, for COVID a great breakfast and very fair price. I will make it a point to s... more

Owner Response
Surya and Andrea Das, Owner at Best Western Mission Inn, responded to this review
Thank you for the wonderful rating and review. We look forward to having you stay with us again when your travels bring you to Las Cruces again in the future. Sincerely, Andrea and Surya Das Owners
Rating

sarah5542021, wrote review 24/07/2021

Excellent Customer Service

The hotel was clean and appropriately designed for the decor of the area. The front desk manager made the stay memorable. He had excellent orientation to customer experience. I would definitely rec... more

Owner Response
Surya and Andrea Das, Owner at Best Western Mission Inn, responded to this review
Thank you Sarah for the wonderful rating and feedback about your stay. We always love to hear such wonderful feedback about our staff and the way they made your stay memorable. Thank you for the recommendation and we look forward to having you stay with us again in the future. Travel safe Sincerely, Andrea and Surya Das Owners
Rating

jimzuelow, wrote review 20/07/2021

Good Affordable Choice!

We've stayed at the Best Western Mission Inn twice this year and were impressed both times. During the pandemic last spring we were impressed by how careful they were. They are pet friendly, have an... more

Owner Response
Surya and Andrea Das, Owner at Best Western Mission Inn, responded to this review
Thank you Jim for the excellent feedback! we love to hear from our return guests and to know that we continue to provide excellent service. We look forward to seeing you again when your travels bring to town. Travel safe and see you next time. Sincerely, Andrea and Surya Das Owners