WONDERFUL BEDS AND TOILETRIES
Beds, pillows, toiletries are excellent. Room is very clean. Stayed near the back this time and could hear large trucks that were parked close. Dog quilts provided were nice touch. Stayed here las... more
Beds, pillows, toiletries are excellent. Room is very clean. Stayed near the back this time and could hear large trucks that were parked close. Dog quilts provided were nice touch. Stayed here last year when Covid restrictions were more intense. The bagged breakfast had various yogurts, fresh fruit and several choices of breakfast sandwiches along with juices, teabags, hot chocolate. The breakfast bar was dissappointing in that no tea or hot chocolate, no fresh fruit, only vanilla yogurt. Could smell bacon but none available either morning. No hand sanitizer available in dispenser in food area. Gloves were available but no sign to use. Had to travel with my small dog this time due to storm and flood problems in Louisiana. No dog poop bags available in outside container near back entrance. Reported this problem all 3 days without resolution. Charged $30 per night for the dog and no bags! Maid gave me a warning the first evening of check in to watch out for bears if I had to take my dog out at night. The garbage dumpster has a fence and gate but gate not kept locked. Need to improve on this along with health sanitation for people and animal waste pickup.
GS M, Guest Services / Front Office at Best Western Milton Inn, responded to this review
Thank you for your review. We appreciate your feedback. We will use it to improve our services for the future. On behalf of our entire staff, I apologize we did not exceed your expectations. We hope you will us another chance to provide you with superior services. Thank you for choosing Best Western Milton Inn.