19/11/2016 Linda F, Calgary, Canada
The hotel could use an up date, no where near sound proof & the fan of the air conditioner unit was so loud I had to shut it off to sleep which resulted in being too hot & a very grumpy husband!! Beds... more
The hotel could use an up date, no where near sound proof & the fan of the air conditioner unit was so loud I had to shut it off to sleep which resulted in being too hot & a very grumpy husband!! Beds weren't great by a long shot!! Doggie poop bags should be available for a hotel that accepts pets. Staff were awesome!! less
bestwesternmesquite, General Manager at BEST WESTERN Mesquite Inn, responded to this review
Dear Linda F
I want to "Thank You! for taking the time to post this review & Also for your Business!'
I want to apologize for any mishaps during your stay & also to let you know that we are currently working on several renovations ( This past year we have renovated the Public Spaces & HAVE REPLACED SOFT GOODS AS carpet , SOFAS, CHAIRS & DRAPERIES & art Work. ) this next 4-6 months we will be starting on the Exterior renovation for a Fresh LOOK & More contemporary & Modern With BW Architecture Team & Design & 11-12 months out the case goods will be getting replaced for the finale with Headboards, dressers with a contemporary pkg.) )
We our all Very excited with the renovations coming , but they do take time for the final product.
We hope to see you again & make that impression better!
" Happy Thanks giving ! "
Misty Buchhalter GM