Best Western McCarran Inn

4970 Paradise Road, Las Vegas, Nevada, 89119-1206, United States
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Best Western McCarran Inn

Youre already on a lucky streak when you check into this fantastic Las Vegas hotel thats convenient, affordable, and luxurious. McCarran International Airport is only a few minutes away and so is the Las Vegas Strip. However, if youre in town to visi show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
4970 Paradise Road, Las Vegas, Nevada, 89119-1206, United States

Reviews of Best Western McCarran Inn

Traveller Overview:
4.0 Rating: 1874 reviews
Excellent 33%
Very Good 35%
Average 17%
Poor 7%
Terrible 6%
Rating

joetsosie214, wrote review 19/04/2021

Great hotel

The hotel was great check-in was fast the room was very clean even had a little coffee maker and a fridge and a microwave the bathroom was clean. It even had a little safe inside of it for things that... more

Rating

Constance354, wrote review 13/04/2021

Great stay

Everything about this stay was perfect. Staff goes above and beyond in customer service. Price is a good value. Hotel is very clean and upholds safety standards for Covid-19. A special thank you to An... more

Owner Response
General Manager, General Manager at Best Western McCarran Inn, responded to this review
Dear Constance, We're delighted to hear your kind words. It's fantastic that our exceptional hospitality, clean accommodations, and the great value we provide were highlights of your stay. Our team is thrilled you had a perfect experience and we trust it was a memorable trip. Come back to see us again!
Rating

nataliepD306UD, wrote review 13/04/2021

Traveling with kids

We stayed here for east airport access on the final night of a road trip with our four kids. It was clean, quiet, and the staff was very helpful. Would definitely stay here if we are in the area again... more

Owner Response
General Manager, General Manager at Best Western McCarran Inn, responded to this review
Dear Natalie, It was a pleasure to welcome you and your family during your recent stay with us at Best Western McCarran Inn. It's great to know that you appreciated our clean and peaceful accommodations, as well as the attentive service our team provides. We consider it a great compliment that you wish to return if you're ever in the area. Thank you so much for taking the time to share your kind comments, and we hope we will have the opportunity to welcome you back.
Rating

elizabethsB6840YU, wrote review 12/04/2021

UNFRIENDLY STAFF, BROKEN STUFF

Hotel desk staff were just awful. No customer service focus, no emotional intelligence, no kindness, no recognition of another human across the counter. I'm a long time BW rewards member & this was th... more

Owner Response
General Manager, General Manager at Best Western McCarran Inn, responded to this review
The issues you raise are important to us. Please accept our apologies for any disappointment with the service you received, as well as for any disappointment with the pool and other amenities. It is through feedback like yours that we're able to improve, and we'll pass your comments along to the appropriate staff members. Best wishes on your next trip.
Rating

Anna955, wrote review 05/04/2021

They are trying - but I will not stay again

I think the Best Western is really trying to do well - but I won't stay again. The pick up shuttle from the airport was extremely messed up. I kept calling the front desk - and I kept getting diffe... more

Owner Response
General Manager, General Manager at Best Western McCarran Inn, responded to this review
Dear Anna, Thank you for taking the time to share your valuable comments regarding your recent visit. We're sorry to hear that we were not able to meet your expectations and we hope you will accept our sincere apologies for any problems you experienced with the shuttle bus. While this is not normal, we will address your concerns with the rest of our team and work together to ensure this issue is resolved. We consider all feedback an opportunity to review guest satisfaction and to see where we need to be making improvements. Thanks again, and we hope you'll consider staying with us the next time you're in the area so we can deliver the visit you were expecting.