05/02/2018 Marshia H, Winchester, Kentucky
We were warmly welcomed by the evening's manager, Ricky, provided an upgrade for our visit, given great instructions on how to navigate the immediate area, and enjoyed a restful night's sleep. Althoug... more
We were warmly welcomed by the evening's manager, Ricky, provided an upgrade for our visit, given great instructions on how to navigate the immediate area, and enjoyed a restful night's sleep. Although the inn was not new and going through a bit of remodeling, the friendly staff made up for whatever inconveniences. Leatha (spelling), the breakfast hostess, was very warm and helpful. The breakfast was above average and we really enjoyed the special way she served us. We would stay there again as it is a great first stop when you land later at night in Las Vegas (as we had done), or take advantage of the free shuttle to the airport. Great crew, thanks to all! less
FrontDesk_GM, General Manager at Best Western McCarran Inn, responded to this review
We really appreciate your positive feedback! It's terrific to read that our warm welcome and helpful front desk service made a great first impression and that your experience continued the next morning with our attentive breakfast staff and delicious breakfast fare. You are correct, we are renovating our lobby, breakfast area, and pool so it's great to know this won't hinder your decision to book with us again. We look forward to our next chance to host you at Best Western McCarran Inn.