This place....... where to start. My husband and I are in so much pain,we're grumpy as hell,and hungry, why? We cane for a quick romantic getaway, we checked into a big clean room, but that's where ... more
This place....... where to start. My husband and I are in so much pain,we're grumpy as hell,and hungry, why? We cane for a quick romantic getaway, we checked into a big clean room, but that's where the good ended.
The matresses are the worst, cheap and hard as rock, pillows are the same, we both got about 3 hours sleep, along with a ridiculously loud fan, the bed and pillows actually hurt my husband's back and my neck. Onto the complimentary breakfast. I don't actually have high expectations for this food, your never going to get quality food at these places but Jesus H C****. We wouldn't feed that slop to our dog . cereal was even stale.
So onto our final leg of our stay, at checkout Carmen asks us how our stay was. So we tell her our experience, she instantly gets a attitude and frankly doesn't give a s***
ALL OF THIS FOR 150,00!!!
NEVER AGAIN BEST WESTERN less
Thomas H, Manager at Best Western Mayport Inn & Suites, responded to this review
I apologize we failed to live up to your expectations. We work very hard to provide the best accommodations and service and this is far from the normal experience. All rooms have been upgraded and includes new Serta Executive Plush mattresses. We will continue to make improvements with our common areas and you are always welcome back.
Yours in hospitality,