Best Western Mayport Inn & Suites

2389 Mayport Road, Atlantic Beach, Florida, 32233-2715, United States
based on 343 reviews Trip Advisor Logo
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Best Western Mayport Inn & Suites

This Atlantic Beach, Florida hotel is minutes from area beaches, shopping and attractions and one mile from Naval Station Mayport and Kathryn Abbey Hanna Park.

Enjoy clean comfortable accommodations, modern amenities and unsurpassed Southern
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2389 Mayport Road, Atlantic Beach, Florida, 32233-2715, United States

Reviews of Best Western Mayport Inn & Suites

Traveller Overview:
4.0 Rating: 343 reviews
Excellent 43%
Very Good 27%
Average 11%
Poor 8%
Terrible 9%
Rating

John P, wrote review 01/07/2021

Great Value

Room was clean, staff were very helpful and courteous. Overall was well worth the money. Front desk staff made check in and check out very easy. Look forward to staying there again when we are in J... more

Rating

samanthakayw, wrote review 01/06/2021

It was unclean and had a horrible odor. Extremely dissatisfied. The price did not reflect the room whatsoever.

The pictures online did not reflect the actuality of the hotel or room whatsoever. There were stains on the carpet everywhere, stains in the shower, it was not vacuumed and it had a horribly strong m... more

Owner Response
Thomas Huss, General Manager at Best Western Mayport Inn & Suites, responded to this review
Thank you for notifying us of your recent experience. We're very sorry for the unpleasant odor and cleanliness concerns. Your remarks will be discussed with our housekeeping team to ensure these issues will be addressed immediately. Thank you for your feedback, and we hope you'll consider allowing us a second chance to deliver the comfortable stay we're known for.
Rating

debanni65, wrote review 24/05/2021

Great stay

Took my daughter to Mayo clinic, Hotel was clean and convenient. Staff was great. Would recommend it to anyone that asks . Pet friendly even though we did not travel with our pets. We usually do. We w... more

Owner Response
Thomas Huss, General Manager at Best Western Mayport Inn & Suites, responded to this review
Hello, Miss Debra, I wanted to reply to you personally and say thank you for staying with us for this difficult time. I have thought of you and your daughter often since you came to stay with us, and I hope you both are doing well. Thank you for your review, it is very much appreciated. If you come back this way again, we would love to have you both stay with us. Have a great and blessed day! - Laura D. 3rd shift
Rating

praxedesc2017, wrote review 01/05/2021

Noise was the worst

I wasn’t able to sleep because the hammering noise woke me up at 6:30am. The day prior, I wanted to take a nap after a long night of work but the noise again was intolerable. I had to leave the hotel ... more

Owner Response
Thomas Huss, General Manager at Best Western Mayport Inn & Suites, responded to this review
Dear praxedesc2017, While it was delightful to welcome you back to our hotel, we regret that you did not enjoy your experience this time around. Please accept our apology for the aspects of your stay that made for an unpleasant time and know that we will seize all opportunities for improvement. We ask that you do not give up on us; we are more than confident that we can get back to providing the quality accommodations you've come to expect from us. Very respectfully, Thomas H.
Rating

Doubler80, wrote review 01/05/2021

Roof Noise and Bugs

Roof replacement started at 6am. There were bugs in the shower every single day in the bathroom. Housekeeping cleanliness unacceptable. Recommend you find another hotel — unfortunately I have stayed a... more

Owner Response
Thomas Huss, General Manager at Best Western Mayport Inn & Suites, responded to this review
Doubler80: Thank you for your recent stay and for your feedback. We sincerely apologize that your stay did not meet your expectation. It deeply saddens us that we were unable to provide you with the level of service that you expected. We would be honored if you would consider staying with us again so that we can provide you with the service that you deserve. All the very best, Thomas H.