Last minute need for hotel while work was done on my house
18/07/2019 CPO007, Atlantic Beach, Florida
The BW is a great hotel with reasonable pricing. I needed a hotel room for 2 days due to my home getting some emergency work done, I reached out and call the front desk and they were amazing, Thomas h... more
The BW is a great hotel with reasonable pricing. I needed a hotel room for 2 days due to my home getting some emergency work done, I reached out and call the front desk and they were amazing, Thomas helped me get a 2nd night even when the rooms were booked online. I was able to check in early so the family had somewhere to go as well. I got a 2 queen bed room at a great price, beds are firm but not to firm, pillows are comfortable, the room I had had amenities ( fridge/tv) or least they looked and worked like new. The best part is the room was clean, no weird smells, no overly strong cleaners hiding something. Just a well cleaned room. The staff is super courteous, helped me get checked in, gave me everything I asked for and could possibly needed for this short stay. Will be staying again.
bwmayport, General Manager at Best Western Mayport Inn & Suites, responded to this review
Thank you for your business. We are delighted to hear you enjoyed your stay and appreciate your kind patience as we worked to secure you the additional night. With all the events last weekend, we were sold out and had been for quite some time. I greatly appreciate the review and thank you for taking the time to share it with TripAdvisor. '
All the staff work hard to always provide platinum service to our guests with the cleanest and best accommodations possible, and it's refreshing when their efforts are recognized. We will look forward to welcoming you and the family back again in the future. Sincerely, Thomas Huss