Best Western Mason Inn

9665 S Mason Montgomery Road, Mason, Ohio, 45040-9397, United States
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Best Western Mason Inn

A luxurious hot tub and indoor heated swimming pool provide perfect options for R&R at this Mason hotel where hospitality is an art.

At the Best Western Mason Inn, guests are treated like VIPs starting with the impressive, free hot breakfast
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
9665 S Mason Montgomery Road, Mason, Ohio, 45040-9397, United States

Reviews of Best Western Mason Inn

Traveller Overview:
4.0 Rating: 694 reviews
Excellent 44%
Very Good 32%
Average 14%
Poor 5%
Terrible 2%
Rating

heatherwD5466WD, wrote review 07/09/2020

Worst

This has been the worst Best Western that I have stayed at. The phone didn't work which if their was an emergency I was glad to have my cell phone. The front attendant said it was probably the phone j... more

Rating

agritechinc, wrote review 31/08/2020

Anniversary weekend

Stayed 2 nights at Best Western Mason Inn> It was convenient to our visits to wineries and other locations. Would book this Inn again. Breakfast was limited due to the Crona19 vires but acceptable.... more

Rating

Alexdom2, wrote review 30/08/2020

Will never stay there and if you're non-white don't spend your money there

We booked this property via booking and requested an early checking time which was agreed by the Hotel mannager in an email. When my daughter arrived and requested to check in, the lady at the recepti... more

Rating

prozac4312, wrote review 10/08/2020

Don’t stay here unless you don’t mind that all staff and most guests don’t wear masks

We stayed here for two nights via a Hotwire secret deal; the room was reasonably priced at $50/night. Location is 11/10–just a short drive from downtown Cinci and ample food and shopping within walkin... more

Owner Response
Best Western Mason, General Manager at Best Western Mason Inn, responded to this review
Prozac We appreciate your feedback and apologize you did not see staff wearing mask. All staff is required to wear mask if other people are in the vicinity. I do check on the staff throughout the day and do see them wearing the mask each time, we will continue to check that the mask are being worn by our great staff. We do have signs posted for all guest, noting the a mask is required, however we are not to police them or make it mandatory - some people are not able to wear them for own health reasons. Glad you found the bed to be comfy and got a good nights sleep. Thank you for sharing on Trip Advisor!
Rating

juliemN6991MI, wrote review 03/08/2020

Nice place

Front desk clerk very friendly and helpful. Clean smelling rooms except 2 towels had stains on them (chunks of something). No breakfast buffet due to Covid but a sack bag with fruit/muffin and a gran... more

Owner Response
Best Western Mason, General Manager at Best Western Mason Inn, responded to this review
Julie Thank you for submitting your review on Trip Advisor, we appreciate you. I am so sorry to learn of the dirty towels in the room, definitely not our standard. We will happy to see you again on your next trip to Mason.