Best Western Marina Del Rey

Our first visit to Vina del Mar and even Chili itself ! Due to strong civil unrest in Santiago, we decided Vina del Mar, with its coastal and historical appeal, and proximity to historical Valparaiso made sense.This hotel turned out to be a great choice in location. Being on a main avenue there are a great many public transit options with a large number of bus routes stopping in front of the hotel and the light rail Valparaiso Metro Miramar Station is only a block away. We used the inexpensive, safe feeling, and simple to navigate Metro to travel repeatedly to Valparaiso. Also only a block from this hotel is a grocery store, BCI bank with ATMs, and a great, inexpensive laundry that washes and folds your clothes in the same day if you turn them in just after they open at 10am. Plus the hotel is walking distance to a few museums and the famous “flower clock.” The hotel itself is quite nice, with english speaking, very friendly staff. The hotel restaurant provides a great buffet breakfast and we found both the lunch and dinner offerings reasonably priced and quite tasty. There are also really good nearby restaurants. Our room had excellent housekeeping service and plenty of European style 220 VAC electrical outlets, plus the operable windows allowed for fresh air . We appreciated the entire hotel being nonsmoking, and the two elevators were quick and always functional. If you are headed on a cruise from the port of San Antonio, an hour and a half driving distance away, the hotel can help you arrange for that transportation. Finally, the internet service was free, fast and reliable. We had a really good seven night stay here. P.S. We really enjoyed the gourmet, multicourse New Year’s Eve dinner with live music. less

Enjoyed this hotel over New Years. Staff is very helpful and friendly. Centrally located just a few blocks from the Rose clock with lots of eateries and a few banks and food markets on the blocks behind the hotel. There is also a post office located in the Galleria Salmeh on Valparaiso street. Although our spacious room was on the 2nd floor overlooking the main thoroughfare, it was surprisingly quiet. Very nice breakfast with real bacon for a change and nice fruit variety. Great place to view New Years fireworks as the ocean was just 4-5 blocks away. Close enough access to beach walk. Would definitely stay here again. less

I had already stayed at the Best Western in Paris and wanted to check out what it would be like in Vina DEl Mar. The expirence exceeded expestations. GErat location, large roons, super clean, perfec service. less

Very nice hotel. Rooms were clean and comfortable. Staff was excellent. Breakfast was great with options for everybody. The only complaint would be the parking. Its VERY tight. Do not plan on parking a large vehicle. less

An Australian work colleague was hospitalised with a cardiac problem whilst staying at the hotel. The problem occurred when he was away from the hotel and he ended up in emergency at a hospital but with all of his valuables, insurance etc back in his room at the hotel. Our colleague does not speak Spanish and the medical staff did not speak English. It was an extremely stressful situation for all concerned especially our work colleague and his family. My wife, who speaks Spanish, called the hotel from here in Australia, to explain what had happened and to see if the hotel could safeguard his luggage. Firstly, the receptionist who answered the phone- Marisa - was fantastic and extremely helpful and promised to let her boss know. Guillermo Zuniga was the manager and there are no words to describe how absolutely wonderful he was, he visited our colleague at the hospital, helped resolve their questions re medical insurance and delivered amongst other things our colleague’s phone charger so that he could converse with us. He then ensured that everything else was safely secured at the hotel. At the time of writing this our colleague has been cleared to return to Australia. Guillermo take a bow, your service and that of your hotel were way above and beyond and we thank you immensely! Who would not want to stay at this hotel 😁😁😁 less