Best Western Marina Del Rey

Pre- arrival email enquiries were well responded & promptly too. After a very long flight into Santiago & a drive to Vina del Mar, we finally managed to find the car park entrance (hint: use the left ramp). We were concerned about carrying our baggage up stairs from the carpark to the reception area but they very thoughtfully arranged for the concierge to trolley all our bags up via the driveway - great help since there's no lift from the carpark. We were too tired to eat out so it had to be room service which turned out better than expected. Both mains were large servings by our standards - the grilled salmon was good. The kebabs were ok - meat was abit tough but we realised this is the norm in Chile. Check-in was a breeze & we were too tired to go out for dinner & got room service less

It is just a few block away from Av. San Martin and the beach. Not in such a good location as other hotels like Enjoy and not with such a great view as Sheraton or Atton, buy they definitely make justice to it in the price. We got the suite and it was a very nice, big and modern room, the mattress, sheets and pillows were excellent. The breakfast options were not as good as other similar hotels. Overall, a very good experience. less

After flying all night and driving 90 minutes from SCL, I arrived at 1:30pm and they checked me in right away. Spacious room, A/C and Wi-Fi both worked very well, enjoyable dinner and breakfast and every staff member I met on the property was very welcoming. Good bell service including help with my outbound taxi. What more could I ask for? less

Like most hotels in popular venues, we paid two times the price it is now. Price withstanding, it's a standard BW -- clean, quiet, spacious, polite staff, free breakfast (fresh fruit, eggs, an abundance of bread/pastries, bacon, yogurt, juices, lunch meat). Our room was HUGE! Rooms had robes, standard toiletries, blowdryer, refrigerator, and lots of outlets. Staff was friendly, although, unlike other hotels in central Chile, not all the front staff spoke English (but then, I don't speak Spanish, so shame on me). About 5-6 safe blocks (10 minutes) to the beach and the Trip Advisor-reviewed best restaurants. Uber was fast/safe if you don't want to walk. FYI: New Year's Eve is awesome in Vina Del Mar and not as crowded as I thought! Well worth it! less

My wife is from Viña del Mar so we used to visit friends and stay in town for the night. This is not my first time in the hotel but is by far the best one. Staring with the checkin process... was incredible quick. The staff very professional and friendly. Breakfast was excelent and this time the Hotel wasnt full so it was not crowded. The checkout took only a couple of minutes. this was a great improvement from our last stay. Location is very convenient, near main entrance routes to the city and at waking distance from the Casino and Peru avenue. I would advise to be cautious during the night. Parking is small so if you drive a huge suv will have a lot of maneuvering. I am sure we will keep visiting this hotel in the future. less