Best Western Manor Hotel & Suites

Hever Court Road, Singlewell, Gravesend, Kent, DA12 5UQ, England
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Room & Rates

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Best Western Manor Hotel & Suites

Best Western Manor Hotel.

Get away from it all in Gravesend (Ebbsfleet).

The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. It's excellent location, close to Ebbsfleet International Station, makes the hote
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Bars, Free WIFI, No Lift
There is free parking available onsite.
Pets not accepted
Guide and hearing dogs only
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00
Hever Court Road, Singlewell, Gravesend, Kent, DA12 5UQ, England

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Our team at The Manor
  • Manor V.I.P Club Lounge
  • Manor Club Bar

Dining and bars

Manor V.I.P Club Lounge

Our Club Lounge is for residents only. Enjoy dining in our V.I.P Lounge or simply unwind with a drink whilst watching television.

Opening hours
Weekend times may vary
Dining and bars

Manor Club Bar

This busy yet informal bar is for residents only, perfect for guests to sit back, relax, watch BT Sports and enjoy our great bar menu in a friendly atmosphere.

Opening hours
11.00-23.00
Weekend times may vary

Meetings & Events

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For any enquiries please contact events on 0844 387 62 40

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Available Room Set Ups

  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Manor 3 60 25 25 30 0
Manor Complete 120 60 60 45 0

Reviews of Best Western Manor Hotel & Suites

Traveller Overview:
4.0 Rating: 329 reviews
Excellent 47%
Very Good 32%
Average 14%
Poor 3%
Terrible 2%
Rating

F1363JJjonathanh, wrote review 25/09/2020

Brilliant

In these times where we are so restricted the staff here are totally tuned in to provide the sort of service that is needed and are very helpful and friendly. The hotel itself has recently been refurb... more

Owner Response
Nick Wilde, General Manager at Best Western Manor Hotel, responded to this review
Thank you so much for your kind words, I will pass your comments on to the staff who will be delighted. I'm pleased that you enjoyed your stay and look forward to welcoming you back to The Manor soon!
Rating

Alasdair-Roxburgh, wrote review 10/08/2020

Fantastic stay

Spotless. Friendly. Professional. I enjoyed a very safe stay here recently with all Covid compliance very apparent and in place. The hotel was spotless and I felt very protected by the measures they ... more

Owner Response
Nick Wilde, General Manager at Best Western Manor Hotel, responded to this review
Thank-you for taking the time to leave a great review. We appreciate all feedback, this helps us to continue to provide a good service to all our customers. We take pride in making our guests feel welcome when they arrive and to assist them with specific requirements throughout their stay. I'm pleased that we made your stay a pleasant one and look forward to seeing you again.
Rating

1808molly, wrote review 13/03/2020

Great service

Our room was a good size and lovely and clean. Bathroom could do with updating, especially to get rid of shower curtain but nonetheless it was clean. Staff could not have been more helpful and certain... more

Owner Response
NickWilde24, General Manager at Best Western Manor Hotel, responded to this review
Thank you for taking the time to give us your feedback, I would firstly like to thank you for your kind comments about the staff at the hotel & our choices at Breakfast time. We are currently still undergoing renovations in our bedrooms & lounge area and hope the next phase will be finished within the next few weeks. We hope to welcome you back to the hotel again soon.
Rating

Mapledown, wrote review 05/03/2020

Great

Stayed here last year and then they did not have a restaurant to eat in the evening but they have now redesigned the reception area and now includes a bar. Despite the double doors leading in the rec... more

Owner Response
NickWilde24, General Manager at Best Western Manor Hotel, responded to this review
Good Morning, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 01474 353100. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

c4reyN, wrote review 04/03/2020

awful customer service

I went in for a meeting, went through the double doors, a man checking into the hotel on right, i went to the nearest person to ask where to go. three other members of staff behind the bar, one of whi... more

Owner Response
NickWilde24, General Manager at Best Western Manor Hotel, responded to this review
Good Afternoon, Thank you for taking the time to complete our online survey. All our guest comments are important to us and we try to use them the best can to improve our service. On behalf of our team i would like to apologize for not exceeding your expectations. We are taking all measures to help prevention of the Coronaviris at our hotel. Kind Regards The Manor Hotel