Best Western Malmo Arena Hotel

Situated just outside the exhibition hall and easy to take a train in to Malmö just a few minutes away. OK rooms with clean bathroom. The breakfast was superb. Al you could wish for. There were a nice bar on the roof, but the food you could have there were not good. The restaurant down below where closed when we stayed there. less

I always like to start with the pluses. The location was perfect, walking distance from the train to Copenhagen, and the breakfast was okay. There is a mall across the street which was great. The sky bar on the 16th floor offers a fabulous view and great selections, even though the service was slow and not courteous. The room was extremely small and the shower leaked. The ladies at the front were not as nice as the gentlemen who worked at night. I paid $15 for one water and came back 10 minutes later to buy another one and she said it was $20.That's not okay! The AC barely worked even after someone came to look at it. I would only recommend because of the location, nothing else. less

Really high prices for parking, and not always available! You will have to park a bit away (for even a higher price per night) when not available. Breakfast was ok and room standard was also good. Within good walking distans to Hylie trainstation. less

I chose Malmö Arena hotel because it was a 4-star hotel with many rooms. It was close to the business venue I was attending. I had rather unexpected check-in experience at the Hotel: At the check in , the hotel female receptionist over charged me 20% room rate which booking.com had confirmed to me. When I went back to ask the receptionist, she told me something was wrong with booking.com. I told her that booking.com was the largest hotel booking site in the world. The chance for booking.com to make mistakes was slight. Then she told me that there had been other mistakes happened the same day with booking.com. After this uncomfortable conversation, I wanted to register my Best Western points. The other female front desk manager told me that I couldn’t receive Best Western reward point, as I had booked through booking.com. I referred to other hotels reward programs like Hilton, Sheraton, Mandarin Oriental & Marriott that I could earn loyalty points nevertheless. The front desk manager informed me SERIOUSLY that the only way for anyone to receive Best Western reward points, was that one has to book directly with the hotel or directly at Best Western websites. I have never heard of such thing. When I went into the room, the Kingsize bed I booked was two single beds put together. Not a kingsize bed. There was no wardrobe in the room! Only some simple IKEA like black wooden hangers on the wall (nothing wrong with IKEA). To my surprise, the scarlet bedcover was not on the bed. The bed looked like someone had been lying on top of it. I asked the hotel to change the sheets. The male housekeeper was insisting that the bed was nothing wrong. I went into the bathroom. It was bare and dusty, had none of the hotel amenities, not even a shower cup. I went to front desk and told the receptionist that this was absurd. I asked friendly if I could have some basic 4-star hotel amenities. The front desk manager simply shook her head. Disregard all the hardwares, the single most important hotel experience for me has always been the software: the Human Experience. This was one of my worst 4-star hotel check in experience. less

Very clean room and good taste decoration , the breakfast super! Coffee machine and a beautiful view from the widow.The room and the bathroom very clean good toweled .Close to the Hyllie Station and in front of the best Shopping Center Emporia, less