Best Western Malmo Arena Hotel

Simple and good hotel. Room was clean well equipped. Good WiFi. Breakfast was good. Shame the restaurant wasn’t opened but you have places to eat in the cajoling centre just beside the hotel. Location is not the most comfortable waiting but very convenient. Only 10’ ride away from Copenhagen airport. less

As a regular (weekly) visitor to Malmö, I have stayed at the Best Western Arena for more than 30 nights since August 2017. I have a pretty long list of complaints, and until recently I was only staying here if I was unable to get into the far superior Quality View hotel just down the road. After my last stay (which WILL be my LAST stay), I emailed a long complaint outlining all of this to Customer Services who after 2 weeks have not even had the courtesy to respond. In short: - Never once treated as a valued returning guest - Booking cancelled due to late arrival despite putting on the booking that I was on a late flight - Room not cleaned for three days - Staff response to room not being cleaned was "oh, do you want some towels then" - Cleaner walked in on me as I was getting out of the shower despite me having clicked the clearly useless electronic "do not disturb" button Furthermore, the WiFi is incredibly slow, especially compared to that at the Quality View. If you are unfortunate enough to have to stay here, then download anything you want to watch on Netflix somewhere else (maybe while sitting in the bar at the Quality View ;) From now on, if I'm unable to get into the Quality View I am not even going to waste my time with this truly below par hotel. I'd rather get a train into the city centre and try my luck elsewhere. Good riddance. less

A normal standard hotel, nothing more nothing less!? I use this hotel frequently as it is close to our head office if I were in Malmo as a tourist I would probably go for a hotel in the town centre. But it does what a hotel is supposed to do. less

Really nice hotel with good facilities. The service at the reception offer a completely unique service, as well as the staff behind the reservation. I can only recommend BW. Very nice breakfast. There is "room" for children at BW. less

This hotel in connected to the Malmo Arena, so for concerts, conferences and ice hockey, it's the ideal location. From the second floor, you can walk through to the arena through the connecting corridor - straight into the bar! The hotel itself is comfortable and the staff are so willing to help their international visitors. less