Best Western Malmo Arena Hotel

The rooms are clean an crisp, the breakfast good and lunch and diner excellent. The hotel is within walking distance of a train station and a 7 minute train ride from the center of Malmö. It is also next to a big new shopping mall with food court. less

Positive points: Unique location if you´re a fair exhibitor or visitor!! Cannot be beaten. The breakfast has an absolutely great view into the ice hockey arena, which really suprised me when entering the breakfast area! Liked the food at lunch & dinner really much! Negative points: I had a second booking via booking.com on the arrival day which was a flexible booking (free cancellation until 18.00pm) which I wanted to cancel through the front desk. They told me it is not possible and I gotta call booking.com. I know that there is a booking.com Extranet where they could do it through and that way they also avoid having the commission charged, but I wasn´t helped further and at the end had to pay for it. Breakfast food wasn´t too pleasing, eggs were ready from a pot, bacon was drizzling in fat and not crispy. But actually the view was so amazing that it was kinda OK then. I was alone in the room and received two beds instead of a Queen/King size bed. No room service or minibar. less

Spending a weekend holiday here with the family, visiting a hockey game in the same building. Very good experience, great breakfast also! You have to take the train to the city, but you get to Copenhagen airport in 25 min. less

Worst western in Malmø. Bad service at the reception . Information regarding breakfast area was totally poor. The reception ladies were snobby and not helpfull. The chain i work with will not use the hotel again next year. The only way for companys to understand bad service is not to use them again. Change the hotel and change your experience. Cant see this hotel doing anything soon. less

Attending an exhibition and conference at new Exhibition Centre booked this hotel on line. Check in and room very pleasant and the amenities in the room all worked and functioned perfectly. Front desk staff helped out when I had a problem with cables for a computer. Warm, dry, comfortable and exactly what you want at a major exhibition. I would imagin that the place is packed when there is a hockey match or major exhibition on so book early aand its a bit of a hike through the hotel and facility to where breakfast was served but breakfast itself was very good with the right balance of Swedish and International dishes. less