Best Western Malmo Arena Hotel

Really high prices for parking, and not always available! You will have to park a bit away (for even a higher price per night) when not available. Breakfast was ok and room standard was also good. Within good walking distans to Hylie trainstation. less

I chose Malmö Arena hotel because it was a 4-star hotel with many rooms. It was close to the business venue I was attending. I had rather unexpected check-in experience at the Hotel: At the check in , the hotel female receptionist over charged me 20% room rate which booking.com had confirmed to me. When I went back to ask the receptionist, she told me something was wrong with booking.com. I told her that booking.com was the largest hotel booking site in the world. The chance for booking.com to make mistakes was slight. Then she told me that there had been other mistakes happened the same day with booking.com. After this uncomfortable conversation, I wanted to register my Best Western points. The other female front desk manager told me that I couldn’t receive Best Western reward point, as I had booked through booking.com. I referred to other hotels reward programs like Hilton, Sheraton, Mandarin Oriental & Marriott that I could earn loyalty points nevertheless. The front desk manager informed me SERIOUSLY that the only way for anyone to receive Best Western reward points, was that one has to book directly with the hotel or directly at Best Western websites. I have never heard of such thing. When I went into the room, the Kingsize bed I booked was two single beds put together. Not a kingsize bed. There was no wardrobe in the room! Only some simple IKEA like black wooden hangers on the wall (nothing wrong with IKEA). To my surprise, the scarlet bedcover was not on the bed. The bed looked like someone had been lying on top of it. I asked the hotel to change the sheets. The male housekeeper was insisting that the bed was nothing wrong. I went into the bathroom. It was bare and dusty, had none of the hotel amenities, not even a shower cup. I went to front desk and told the receptionist that this was absurd. I asked friendly if I could have some basic 4-star hotel amenities. The front desk manager simply shook her head. Disregard all the hardwares, the single most important hotel experience for me has always been the software: the Human Experience. This was one of my worst 4-star hotel check in experience. less

Very clean room and good taste decoration , the breakfast super! Coffee machine and a beautiful view from the widow.The room and the bathroom very clean good toweled .Close to the Hyllie Station and in front of the best Shopping Center Emporia, less

I booked through hotels.com for this stay and found it for about an average of $75 USD per night. If your opinion of Best Western's is based on what you see in the US, I encourage you to keep an open mind with this hotel as it is much nicer than most domestically. Standard European rooms with style and size. The first few nights I split a room with my brother and it had two small twin beds. The last night I moved into a twin single room. The bed was slightly bigger, but the room smaller. Higher level rooms have nice views of the city and surrounding area. Bathroom is small, but adequate. Showers nice and warm once you figure out the shower configuration here. Breakfast was probably the best thing about this hotel - adequate and full of just about anything you could want. Front desk staff is great, very helpful. Hotel offers bikes to rent at 50 SEK per day. Hotel is convenient to Emporia Mall, Arena, and Hyllie Station offering easy transportation access to Copenhagen and the rest of Sweden. The bar on the top floor is a nice spot! less

This hotel was clean and comfortable! Perfect location for us since we was only passing Malmö. It was a long walk to the breakfest in Malmö Arena. But a very big and good selection :-) And since one of my boys are crazy in hockey the place was perfect. A downside for this hotel was the parking possibilities. We had to take a garage on the other side of the street and when asking for parking it didn´t get a nice answer as expected :-( But in general the staff was nice. +++ Room ++ Breakfest + Location - Answer when talking about parking possibilities -- Long walk to breakfest --- Parking possibility less