27/02/2018 GAR8601, Indianapolis, Indiana
In town for a funeral for a relative on my wife's side. On whole the stay and property was very average. My major complaint is that I still had to do payroll for my company & the WIFI signal did not c... more
In town for a funeral for a relative on my wife's side. On whole the stay and property was very average. My major complaint is that I still had to do payroll for my company & the WIFI signal did not connect in my room, I had to go to the lobby to connect. It is 2018, WIFI in your room is essential for business. I was awoken @ 6:00 am with the slamming and closing of doors throughout the hotel and laid there until almost 8:00 am before the the volume decreased. Something should be done so the doors don't slam when people exit. Also, this is a dry county on Sunday's, I would have picked up my own alcohol on the way if I would have been aware. less
Andrea C, General Manager at Best Western Macomb Inn, responded to this review
I am sorry for the issue you encountered with our wifi. We will speak with our carrier and see what can be done, so that we do not have this issue again. I apologize for slamming doors waking you up. I always ask our guests to please notify us of any issues right away so that we can get them taken care of as soon as possible. On behalf of the Best Western staff I would like to extend our condolences to you and your family. I hope you give us another chance in the future. Thank you for your review.