Best Western Lancaster Morecambe Lothersdale Hotel

Room was very small, it was the smallest I have ever stayed in, also on arrival I ruined my coat on an entrance door which had been gloss painted and no warning was on the outside. The staff seemed to not care that my coat was ruined. The bar prices are ridiculous we ended up going to Wetherspoons and other bars near by I don't mind a little extra cost but the prices were extortionate. less

Loud Nightclub / bar and Loud guests. Bring earplugs for a good nights sleep. Convenient nearby car parking Nice on suite bathrooms Otherwise basic but clean Has a new elevator / lift Good fire-escape / safety set-up less

Liked: The hotel is in an excellent location generally with some rooms having great views over the Bay and Lakeland; ours was at the back of the hotel, however, overlooking a street with very dilapidated housing, and was quite dark. The room size was fine if not generous, located in the newly refurbished section of the hotel, and the bathroom was great, with a good shower. Excellent and very efficient electric radiator heating, with great controllability. Full marks for heating - and also for the coffee machine and tea-making facilities! Disliked: Poor lighting in the bedroom, which had only a small window so very little natural light. The biggest problem for us, as we had work requiring wifi access, was the incredibly weak signal in the room. It was so poor that most of the time it didn't even register on our laptops. We mentioned this to the Reception staff, but no solution was forthcoming. Only one comfortable chair in a room for two, and only one tiny desk/table for working. Noisy bar as there was a wedding function. less

Noisy 1st night due to private function & bar staff recycling bottles. Was asked twice to move car from bay 11 to 10 as there had been a complaint. 1st time I went to move car, other guest said wasn't necessary, but reception insisted I did. Wasn't advised which bay to use when signing in less

Really outdated room which is in desperate need of decorating and re-design. The bed is extremely uncomfortable with mattress springs sticking in my back, very small double and the pillows were like rocks. That alone didn’t offer us with much sleep but the continuous slamming doors in the night, creaking floorboards made for an uncomfortable experience. The shower room is not well laid out, no-where to hang a towel or lay out toiletries and is feels sloped. We never had a remote control for the TV which I suppose isn’t too bad, just need to get out of bed to change channel or turn off etc, but we reported to reception as we didn’t want them to think we’d taken it. Came back to the room later and staff had clearly been in the room but still no remote, so we informed reception again who said they’d get one. Still no remote or note to say there wasn’t one or no spare, so we left it. Breakfast on the last morning was a joke. We had a table of 7 and preordered as requested the night before. 3/7 received breakfast as the other 4 waited only for the waiter to ask if everything was ok. We asked where our breakfast was and he said he’d ask. After repeatedly asking where the remaining breakfasts were and 50 minutes after our time slot 3 had finished breakfast and I didn’t have the appetite anymore. Very poor communication and no manager about to complain to. One to avoid and I certainly won’t be back here again. less