Simply disappointed....
Honestly we chose this hotel as we've never been disappointed in any of the BW in the US. It seems the standard in France is in fact far different...
Having toured the south of France, we reached Nimes with rather heavy luggage. Unfortunately, there is no luggage trolley to transport your luggage on the gravel area leading to the entrance, neither is there an elevator (which is undertandable due to the age of the manor) though no help was available on arrival.
We were assigned room 16 ( remember and make sure to avoid it.... ). This room is the closest to the highway and the round about nearing the hotel. Needless to say, it is noisy, very noisy... To top this off, the bathroom faucet was leaking and in the morning, the toilet got clogged...
Breakfast was ok.
I have to mention that we were not even offered a word of apology. Service " a la francaise" ..... less