3 couples stayed here for 2 nights. Two couples had reasonable rooms, but we had room 400 and it was absolutely tiny with a bed that had rock hard pillows (as were the spare pillows). The bed was so small that you couldn't even get two pillows on it side by side. It would not be possible to have a bigger bed as the room was too small, so should only be sold as a single occupancy. It is not large enough for two slim adults and you needed traffic lights to allow access around the bed.
Also the room was next to the laundry/storage room and the chambermaids were very loud chatting and crashing around in the cupboard from 8am.
Breakfast was reasonable with a fair choice and the staff friendly. When leaving to go out for the day, we asked for a toilet roll to be put in our room as there was hardly any. Upon returning at midnight, we had none, so I had to go to reception to fetch one.
We got the room at a fair price for London, but were disappointed with our room. less