Best Western London Airport Inn & Suites

2230 Dundas Street, London, Ontario, N5V 1R5, Canada
based on 416 reviews Trip Advisor Logo
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Best Western London Airport Inn & Suites

Welcome to the Best Western London Airport Inn & Suites, conveniently located on Dundas Street at Veterans Memorial Parkway in the Argyle Mall retail district, just north of Highway 401. We are the closest Hotel to London International Airport and p show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2230 Dundas Street, London, Ontario, N5V 1R5, Canada

Reviews of Best Western London Airport Inn & Suites

Traveller Overview:
4.0 Rating: 416 reviews
Excellent 54%
Very Good 27%
Average 7%
Poor 5%
Terrible 5%
Rating

Derek R, wrote review 22/02/2021

FILTHY!!!

783239238 Much like some of the other reviews, we were moved rooms a total of 3 times in one hour due to filth in the rooms.Im not overly picky but this was blatant filth accumulated over time .at ch... more

Owner Response
Siddhinath Bichu, Guest Services / Front Office at Best Western London Airport Inn & Suites, responded to this review
Dear Derek R, We regret to hear about your disappointing experience with our hotel. We will definitely investigate this issue very closely as guest satisfaction and hygiene are our number one protocols. We clearly lacked in providing the best hospitality experience to you and your family and we wish we could get another opportunity to prove our hospitality to you. We sincerely apologize for your disappointing experience. We will try our best to overcome the issues you faced for your future stay and our future guests.
Rating

Vaddintentions, wrote review 09/02/2021

No complaints says ALOT!!

Everything was great!! From location to the front desk to the room. Room was very clean and relaxing. With this being a business stay, it had the best atmosphere to do the tasks needed for a successfu... more

Owner Response
Siddhinath Bichu, Guest Services / Front Office at Best Western London Airport Inn & Suites, responded to this review
Dear Vaddintentions, We are blessed to know that you really enjoyed your stay with us and we sincerely appreciate an excellent 5-star review on Tripadvisor from you. On behalf of our entire team, we would like to invite you to stay with us again. Thank you for choosing Best Western London Airport Inn and Suites.
Rating

835marcellas, wrote review 31/01/2021

Cozy atmosphere , clean rooms, soft beds, warm and welcoming staff.

I stay in this hotel every week for one night due to work business. The management of the hotel gave me a special rate for loyal guests. I enjoy recreational pool when it is available, now due to pan... more

Owner Response
Siddhinath Bichu, Guest Services / Front Office at Best Western London Airport Inn & Suites, responded to this review
Dear Dr. U. Romanyuk, Thank you for choosing the Best Western London Airport Inn and Suites as your preferred hotel.  We greatly appreciate your feedback about your stay with us.   Indeed, receiving a perfect 5-star rating from you makes a big difference to us. We do our finest to create an outstanding service experience and are glad to know that your expectations have been exceeded by our efforts. We sincerely appreciate your loyalty to our hotel and we wish to see you again for your multiple visits in the future.
Rating

Samsain, wrote review 01/01/2021

Excellent stay

I stayed for a night with my husband. This was quick stopover on our way back home. First, loved the hospitality provided by the hotel manager Sid. He is a delight to deal with. If there has to be som... more

Owner Response
Gurjinder Minhas, General Manager at Best Western London Airport Inn & Suites, responded to this review
Dear Samsain, It was indeed a great pleasure to have you here at our Best Western London Airport Inn and Suites. With your outstanding 5-star ranking on TripAdvisor, we can't thank you enough. Our highest priorities are customer satisfaction and hygiene, and we are pleased to know that Sid's service has surpassed your wishes, leading to a memorable stay for you and your husband. We are pleased to know that you find our hotel spotlessly clean and that our breakfast at Grab n Go was decent. We thank you for all your kind words regarding our hotel, and we look forward to your next stay with us.
Rating

502lauriek, wrote review 14/12/2020

my trip was very relaxing n so quiet n clean it was a great getaway 4 the few days

my n my bf had amazing experience the hotel was beautiful n they were all so friendly helpful we def will b returning i would recommend the hotel for sure my bf n i were very impressed so quiet beauti... more

Owner Response
Siddhinath Bichu, Guest Services / Front Office at Best Western London Airport Inn & Suites, responded to this review
Dear 502lauriek, We are excited to hear about your amazing experience at our hotel. We greatly appreciate your excellent 5-star rating on Trip Advisor. It is so satisfying to know that your getaway weekend stay was amazing and our staff, as well as our amenities, really impressed you and your boyfriend. We thank you for choosing our hotel and we are eagerly waiting for your next stay with us.

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