02/10/2015 carol222014, Midsomer Norton, United Kingdom
Limpley Stoke Hotel hosted my son’s wedding on 12th September 2015. The role of wedding coordinator changed between booking and the wedding but the transition was seamless. Samantha was efficient, pr... more
Limpley Stoke Hotel hosted my son’s wedding on 12th September 2015. The role of wedding coordinator changed between booking and the wedding but the transition was seamless. Samantha was efficient, professional and reliable ensuring every detail was tended to. The day went without a hitch and was a completely wonderful day. The rooms and tables were decorated to perfection creating a splendid scene. The weather was kind and we were able to take advantage of the beautiful setting and gardens. We had a wedding party of over 90 and the chef and staff did themselves proud. Every single meal was piping hot, well presented and fresh with plenty of vegetables. It really was delicious, high standard food. We had one vegan guest who was delighted by the effort put into her meal. We opted for house wine which was reasonably priced and very pleasant indeed. David Rose, the manager, ensured the smooth running of the day, everyone was in the right place at the right time ready for speeches and toasts. The day flowed easily into the evening reception and the other rooms were made available which was much appreciated by the older guests who could escape the disco! Several guests stayed and enjoyed comfortable, stylish rooms and a delicious breakfast. Obviously as with any wedding there were a few hiccups and changes that needed to be made but customer service was second to none. A special thank you to Mark Thompson and John Williams who were amazing. less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Limpley Stoke Hotel, responded to this review
Thank you for posting a review following your sons wedding here at the Limpley Stoke. I am so very pleased that you all had a wonderful memorable day and that the team were able to enhance the day by ensuring that every thing was perfect, that all guest enjoyed their meals and the experience and that the day ran smoothly.
We pride ourselves on our high level of customer service and hotel standards and I will be sure to pass your comments on the manager so that he can share them with the staff who will I know be as delighted as I was to read that you all enjoyed your sons wedding day.
Thank you again for your kind review and for choosing the Limpley Stoke Hotel.
Guest Relations Manager.