I stayed here with several others during a reunion at the University of Bath. The best way down from the Uni is via Brass Knocker hill and that is always a good conversation topic. We chose it for its location and for the lower price it offers than comparable hotels in Bath itself. I had reserved via Booking.com.
Arriving on a Saturday evening for just one night, I had been warned by friends that a large wedding party was present. The main parking area was jammed but there was another car park maybe 50 yards down the drive. As it happened, one of the Reception staff offered to move his car for me and I ended up right by the hotel.
This is a 'mature' building and it showed it with side-sloping corridors and creaky woodwork. Adds to the character but a challenge with a largish suitcase, especially when you can't avoid a few stairs for some rooms.
We had an excellent pub dinner at the nearby (less than 100 yards) Hop Pole Inn and returned to the hotel afterwards to find the wedding celebrations in full swing. The same staff member who moved his car for me had said we could use a separate lounge if we needed to and so we (8) ended up in a comfortable room isolated from the hubbub below. A nice touch by the staff member!
My room was adequate but creaky floors might have disturbed people below me. The hotel Wi-Fi was OK for a while but then I couldn't connect - maybe it expired at midnight. It wasn't enough to complain about and I didn't mention it at checkout (see below why!).
The next morning we met for breakfast in a large area set up with a varied hot buffet and the usual cereals, juices, beverages, fruits etc. Service was generally good. It added £10 to my bill but was enough to count as lunch too!
Check-out was unusual as just as I shut my door the fire alarms all went off. Faced with negotiating narrow flights of stairs with a heavy suitcase I checked the elevatot/lift and it was still operational. Plus, I had gravity on my side. There was confusion in the lobby and just outside but all it turned out to be was what I was told was an overheated toaster in the breakfast room. Apparently this has happened before. Somehow my timing got me to the front of the check-out line which was completed efficiently.
The staff all seemed good-natured and helpful and I would guess outside of the wedding weekends the hotel retains much of its English country house ambiance. Maybe I'll return mid-week sometime to find out. less