Best Western Limpley Stoke Hotel

From the outside the Limpley Stoke Hotel looks great. Overlooking the valley it stands proud amidst the beautiful scenery. Inside, the hotel is very clean and decorated in what I think is an older style. Which works well for the bar area but I thought left the dining area a bit spartan. Parking is easy enough and we were welcomed by a very nice guy on reception. The room itself was comfortable, clean and had a good view of the valley, which was just as well because the TV wasn't working. The bathroom also had a bath too which whilst a little on the small side was a comfort after our day of shopping. We stayed for two nights and we had very restful nights sleep. Although there is a lift we did find ourselves going up and down a few passages with steps. We don't have any mobility issues so not a problem and assume if there are mobility needs then nearer rooms would have been made available. Breakfast was a mixed affair. The normal full English was as expected but my wife had a very different experience. Being vegetarian there were a few options including vegan scrambled egg. However I don't think that this was particularly tasty. The staff that were on shift at the time appeared to be young and new because they were not particularly attentive and didn't check if everything was ok with our meals. However the other breakfast option was to have a take away, and this proved to be much better with a take out bag. We preferred this approach. Overall the stay was pleasant and as stated before set in a lovely location. Would definitely visit again. less

Not up to Best western expected standards. Description and photos very outdated. Food poor Staff appear disinterested I am aware we are in a pandemic however having visited a number of different establishments during our 4 day stay in the area this was the worst. I would not return or recommend. less

Chose Hotel because of its location close to my wife's family home, which we last visited 17 years ago by canal boat. Booked Executive Room but furnishings limited, including only a 4'6"bed, the bathroom had an unpleasant odour and the floor covering very old and worn. Upon using the shower found it was impossible to stop the continuous drip which was causing the rot by the towel rail. Staff were obliging and pleasant. but the only alternative that could be offered was a family room which was no better than a "Travel Lodge", However it did have a comfortable bed and a bathroom we felt happy to use. Breakfast was adequate, but there was no additional cutlery or plates for the toast and preserves. We enjoyed 2 dinners which were good, and enjoyed revisiting the area. less

It should be good. Its an old building in a wooded valley location only 15 minutes from central Bath. As soon as we arrived however, I knew we had made a mistake. The whole place screams out for refurbishment. Its probably not had suitable capital investment for decades. Probably surviving on coach tours, conferences and weddings, this income stream has dried up this year. But its the service quality that is the real shocker. Food is barely passable, and the policy of ordering your choice of breakfast the day before you eat it, is more suitable to a holiday camp. We paid, in advance, months before our stay so it was an unpleasant surprise to be told if we wanted additional food or drink, this had to be paid for at order, not added to our bill at checkout. What?? Are they that short of money or is it simply a very poor policy. In any event I refused to accept this. So very disappointing. Sadly I do not believe the owners have the funds to raise this old girl from an early grave, so in the meantime - Just dont go! less

The hotel had put in place all measures to make it feel very COVID safe and was very clean. The reception staff were lovely . We stayed for dinner on one evening, which was enjoyable. Breakfast was included in our stay, which again was enjoyable and the staff were lovely . Room was nice & bright and the bed was huge !(& comfy) The hotel in general could perhaps do with a bit of TLC re the slight tiredness of it , but nothing to complain about. Just one disappointment was that after returning to the hotel one evening & looking forward to a latte and a few drinks in the bar area - the bar area was in darkness & we were told the coffee machine had been turned off - which I felt was unreasonable for a residents bar, as it was only 10pm !! However all in all we had a nice stay and I would recommend. less