Best Western Limpley Stoke Hotel

We visited in the weekend of the tenth. We understand this is a wedding hotel but like the setting and spend most of our time in bath which is a ten min drive. We visited this hotel two years ago and thoroughly enjoyed our time here hence why we visited again. The hotel is still as it was and our room was to a fair stand. The tea shelf was very mucky with tea stains up the wall. As stated in our reviews there us no view. I have no problem with there being no view however the mess was an issue. A hotel of this size and part of a chain really doesn't have an excuse for not sorting it out. The area could easily be tidied and made nicer but I suspect noone can be bothered. Breakfast food was fine but the drinks were poor. Got chocolate tasteless and fruit tea our of date! We probably would look to stay elsewhere as we love Bath and intend to return but not to this hotel. The most disappointing thing is that I filled out a feedback form and I haven't heard one thing back. I explained my issue with the view and lady on reception said 'oh well' had they responded to my feedback I could have given it a three however to be ignored shows how little customer service they offer and therefore I feel a poor rating is fair. less

A lovely setting and I had paid extra for a room with a view. I stayed one night with the intention of visiting Bath but I arrived later than I had planned (see other reviews for the type of roads in the area) so just went for a walk in the area. I had paid on my Best Western travel card when I booked but at the reception I was charged again although this was corrected later. My room was fine and luckily I am fit enough to crawl under the desk/table to access the socket although I don't know if the lead from the hair dryer would be long enough. The bathroom was compact but included the requested walk-in shower so was fine in this respect although the water pressure was not very high. The view was lovely and the sun shone through the window in the morning. Breakfast was ok and I was sat in a different room from the evening meal. The dining room was rather soulless and seemed to be set up so that it could be speedily rearranged for one of the weddings which I understand the hotel is popular for. Coffee on the terrace after breakfast was also a popular spot for everyone and lovely in the warm, autumn sunshine prior to my departure. Despite the challenging roads in the area (and the rather steep drive) I would like to return again and use the very useful bus stop to visit Bath. less

Getting to this hotel was slightly challenging as the roads of Bath are interesting to say the least. Pulling up the hotel is beautiful, and peacefully located on a hill. Check in was a breeze, receptionist was welcoming and friendly. We requested a top floor room and that's what we got, the elevator only goes to the 2nd floor though so beware. Room was small and comfortable, bed was soft and bathroom was clean and adequate. We forget tooth brushes and didn't have wash cloths in the room, but receptionist was more than accommodating to provide these to us. Hotel is situated about 20 minutes away from bath by bus ride, but bus stop was close to hotel and easy to get to. Spent the evening in Bath and returned to the hotel after dark, but felt safe throughout. Parking lot was large and lighted. Would love to return here and stay again! less

We stayed for one night. I had requested a room on a top floor away from noise and that is kind of what we got. The room was fine, huge bed that was really comfortable and nice recently upgraded bathroom. We had dinner in the hotel which was good, can't fault the food or the service really. Waiters were friendly. There was a wedding on which meant that the bar was pretty much taken over by the wedding party and lots of children so we weren't able to enjoy the bar as we would have liked to. We just stayed in the restaurant instead. We would definitely return as we found it overall to be good value for money and we will be visiting Bath regularly to visit family who have recently moved there. less

Excellent service, great food in the restaurant. The location is great for visiting bath. Room was upgraded and very pleasant and spacious. Service in the bar and restaurant was a little bit slow but worth the wait less