Quaint but not overly comfortable
22/11/2016 SpudSpuddy, Romford, United Kingdom
Impromptu booking on the day, so essentially a last minute 'value' room only basis. Rm23.. If we had paid full price, I would not have been impressed by the drainage-type odour from the shower room, a... more
Impromptu booking on the day, so essentially a last minute 'value' room only basis. Rm23.. If we had paid full price, I would not have been impressed by the drainage-type odour from the shower room, although this and the room itself were clean & well equipped, but very cramped. No bath, the shower head was fixed, so no way to just wash hair without a complete shower. Lots of floor board creaking from movement upstairs (well, this is old character building!), and our bed base creaked quite badly at every turn and the mattress was very tired and passed its best. No food was sampled here. Would I book again? ..if I did, I would request a better room for more money. less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Limpley Stoke Hotel, responded to this review
Thank you for taking sometime to share your feedback and for choosing our hotel whilst visiting the Bath area. Many guests positively comment on the quality of their rooms whilst staying with us, however I must sincerely apologise that on this occasion we were unable to exceed your expectations . Please be assured that your comments will be passed to the management and |House keeper so that we may continue to offer the services and standards that we pride ourselves on.
We do hope that you will return for a future visit and should you wish to make another booking please do not hesitate to contact the hotel directly and we will be only too pleased to assist in any way we can and assure you of an enjoyable and comfortable stay.
Thank you for choosing the Limpley Stoke Hotel,
Guest Relations Manager