We were due to have our wedding at the hotel in 2020, but unfortunately, due to covid it got cancelled.
Karen Thompson the wedding and events manager, done all she could to find us a new date at the hotel. Thankfully she did manage to find another date, but unfortunately this too got cancelled due to covid, and the hotel being closed.
We then managed to find another date, but due to covid mucking us about, my husband and I decided to have a lockdown wedding, and save the hotel for a big party in may.
Due to not being able to guarantee we could have our dream reception, and after many emails sent to Karen , we decided to cancel our may date.
Karen was an absolute gem, she constantly kept checking in via email and call, and was extremely prompt in answering my many hundreds (no joke) of emails I sent to her.
We never once got made to feel like we were a burden (though we really was). We met Karen twice, and she was always so welcoming and friendly - I know we wasn't the only couple inundating her with emails, so to have the happy get up and go attitude that Karen has, is remarkable.
Karen kindly showed us around the hotel, and explained the whole wedding day process, in detail (at a distance) and even showed us the room my husband and I, and our guests would've been staying in.
Karen left no detail out, she's a true professional!!
The hotel is beautiful, with big chandeliers, high ceilings, lovely decor all with having a lovely cosy feel.
Unfortunately we never got to marry or party at the hotel, but with the communication we've had with Karen over the last year,I can highly recommend anyone considering booking a wedding at limpley Stoke, does so. You won't be left wondering what if, can I, shall I .... As Karen will put your mind at ease!!
I don't know if she'll read this, but I want to say publicly, a huge thank you to Karen, from the bottom of our hearts. We(I) have been a trying customer, and you've gone above and beyond every step of the way.
We'll be back to renew in a few years, brace yourself 😂😂 less