Visited here for one night. No heating in bathroom no one seemed to be able to sort it, offered to find us another room we declined. On closer look this morning found dust and dirty marks around door ... more
Visited here for one night. No heating in bathroom no one seemed to be able to sort it, offered to find us another room we declined. On closer look this morning found dust and dirty marks around door handles, bath panel breaking away. Yes the room was clean but concern over covud safe in bathroom evening meal was choice of three for each course ordered in advance, salmon overcooked and sauce disgusting. At least breakfast this morning was edible. Would I return I'm afraid not,I was disappointed as my late husband and I visited here a few years ago and it was lovely. less
Latona Leisure, General Manager at Limpley Stoke Hotel, responded to this review
Thank you very much for your review, regarding your recent stay at our hotel, I am especially
pleased to read that you found the bedroom room to be clean, I will certainly pass on your comments regarding the bathroom to the management team who will ensure we continue to maintain and improve our standards and service. We are extremely proud of our Safe to Stay Award which we have recently been given by the Quality in Tourism Board of England, this together with the AA recognition of being Covid Aware which assures all our guests of a safe and comfortable stay in a clean and pleasant environment, along with excellent levels of hospitality.
Due to the strict adherence to all Covid protocols, all meals wherever
possible are ordered in advance thus avoiding as much personal contact as possible and I am glad to read that you found our English breakfast to be enjoyable. I do hope that we will have the pleasure of welcoming you back to our country house hotel in the not too distant future.