Over the past few months my employers have had me working all around the Bristol area, and usually book me a double room for single occupancy. Now and then my wife has joined me for the night, and this has never been an issue or even been mentioned by any of the dozens of hotels I have stayed in over the summer. Until the Limpley Stoke, who insisted that we pay an extra £20, not negotiable, no discussion. The point we made to the charmless chap who checked us in, and to the equally charmless duty manager, was that we were planning to eat in their restaurant, so they'd get extra revenue for that, and would the use of one or two extra towels really cost £20?
There was no concession on their part, so we went ahead and agreed the surcharge, then asked about dining. We were then told that was a big problem as they had a coach party in and wouldn't be able to serve us for at least an hour. Strangely, they could prepare a meal for us which we could eat in the bar, but not in the restaurant, despite there being several empty tables. So we made our way past the broken lift to a really narrow tatty staircase and hauled our bags to a dingy room on the 3rd floor. Luckily we are both quite fit but the lack of lift and the nasty stairs would represent a real challenge to the less mobile.
As we had an early start planned we made our way back downstairs in the hope of eating promptly, and went into the bar. This is a very gloomy, characterless room with very low tables; totally unsuitable for dining. So back to the charmless front desk to request that we order from the bar menu, but eat at a proper table. This was reluctantly agreed on, and we made our way into what felt like the dining room on the Titanic. Almost empty, with an incredible slope to the floor, and lots of moisture on the windows, although unlike the earlier part of the demise of the Titanic, the moisture was on the inside. Two very pleasant waiters then did their best to serve us but regrettably the steak I ordered was such poor quality meat and somehow tainted, and I had to make a dash for the car park as my stomach wasn't going to give me enough time to find out where the Gents was.
My wife did manage to get through some of her steak but confirmed it was very low grade meat. To try and get rid of the taste she decided to try a brandy from the bar, and after getting this from the charming barman we retired to the room.
I have to say the bed and bedding was fine; the room looked as though it was specced out in the 70's, with a tiny TV added in the 80's; the heated towel rail in the bathroom wasn't, and although it was a very cold night there appeared to be no heating available in the room. The bathroom had peeling composite floor tiles and was extremely dated. As others have mentioned, the bath seems to be made of thin plastic and you do wonder if you're about to join the guests in the room below.
We didn't bother attempting breakfast.
I guess we should not have expected much as the first impressions of this place are not great- serious potholes in the driveway, gardens craving attention, and a ramshackle grubby exterior to what was clearly once a very nice house.
What I do wonder is whether the owners, and the lady who responds to these reviews, ever actually stay in other hotels in the area- and I don't mean the Leigh Park- same ownership, and nearly as bad- they would probably be somewhat surprised to find out what the competition is like, even in a lower price bracket. Maybe their check-in chap and duty manager should also be shown what it's like in a proper hotel.
What a shame. less