Best Western Leigh Park Country House Hotel & Vineyard

We got engaged here in Feb 2010, and decided to come back to celebrate my husbands birthday here this year. So pleased we did. The views from the hotel are gorgeous, so many opportunities for great photos if you’re here for a special occasion. Evening meal was lovely. The bedroom was large, not at all cramped, the bed was huge! We had such lovely memories of our first visit here we knew it would be impossible to live up to those. Although you made this visit seem special too! Thank you. less

We stayed for two nights for my birthday last week and were pleased with the hotel when we arrived. We thought that for a three star hotel it was of a good standard. Our room 34 was huge and comfortable with beautiful views. Good supplies, toiletries biscuits etc and nice towels and bedding. We had a gift voucher for one nights stay with dinner and added another night ourselves. On leaving we found that night at a hotel including dinner did not include breakfast that was to be charged separately as was the the second night for which I had booked dinner bed and breakfast and then found it did not include breakfast. So with a voucher for one night and us paying for another night I paid £242.50!! This did include 24£ for a bottle of wine and 2 soft drinks for me and two beers for my husband, but for a three star hotel. I paid the original £187 asked for and then was called back and was asked for another nearly £80 because they had made a mistake, which they then dropped to £55 when I complained. I still do not know how the charges were made up as I had no bill just my Visa receipt. The staff were good, the Assistant manager Ebram was excellent, but the food was awful. My evening meal got sent back as it was cold and greasy, Husbands dessert got sent back and both our breakfasts got sent back as they were wrong. They had items on them that weren't even on the menu, it looked like we had been given all the leftovers on our plates. When they came back the bacon and sausages were rock hard. We loved the hotel and setting but will not return because of the food and the haphazard billing. . less

We had a four night stay, which was very pleasant. All the staff were excellent, decent size clean room at the front of the building. The restaurant served an excellent breakfast cooked to order, and the evening meals first class. All in all we would be quite happy to stay here again. The only downside was the pathetic water pressure in the "shower". We were on the first floor and it was more like standing under a garden sprinkler than a shower. less

I thought that this was a pretty good hotel. The room was quite small but well equipped. It is a nice old building with interesting features and a great view from the dining room. We had a meal in the dining room which was very nice, while breakfast was adequate but the choice was a bit limited. There were a few minor issues. The shower was anaemic, with not much more than a trickle of water. The parking is a bit tight when there is an event on, and there is no real alternative than squeezing in. The bar has no cask beer. If I had been less attentive I would have paid for a breakfast that was included. That said, all the staff we encountered were great and we would be happy to return. less

We stayed for 2 nights last week. First room was unacceptable and second room a bit better. Rooms so tired deff needs a revanp. Room hadnt been replenished on 2nd day so had to request shower gel and go down to dining room early morning to get milk for tea in the room. Light in bathroom didnt work and remote was haphazard. Strange thing was that they cant take below £10 by credit card - they charge £10 then give change- how odd All in all deff would not stay again and would avoid Best Western. This hotel is suitable for business people who dont pay themselves but if its for a holiday definitely far from up to scratch less