Location superb, reception staff superb, though unfortunately it ends there. An earlier comment that the hotel was stuck in a 'time warp' and like 'an old people's home' I am sorry to say, is only too true; we found it very dated indeed, and in desperate need of a refurb. The bedroom was very narrow, uncomfortable bed, (carpet looks like it belongs in the 70's), no fridge or minibar, plastic cups, dark furniture, and everything rattled when you walked on the floor...even the FLOOR rattled, and did not feel safe. Walls were hollow, and so you heard everything going on in the corridoor, which was extremely busy...extremely early the following morning.
We couldn't get parked in the hotel, as there was a wedding on, though that wasn't a particular problem. Trying to get served in the residents bar was a joke (on a Saturday night!); in the end we poured the lager for my other half ourselves, and left them a receipt to say we had done so, and to charge the room.
We should have stayed 2 nights but decided we could create a far more romanctic and relaxing atmosphere at home, not to mention much better service.
The room was circa £120 per night, I am a frequent traveller, and I can honestly say that the room and the stay was not worth half what we paid. I did mention as much to the Manager, who simply explained 'well....this is buxton you know!' EXACTLY, not London, Manchester, Winedemer, Hawshead, Milan, Paris nor Rome...Best Western have a hotel in a wonderful spot, that needs a complete facelift, it could be absolutely stunning, as some of the original features are beautiful, what a real shame! If you like modern, clean lines, and a touch of luxury don't bother here, you won't find it. less