One night stay.
23/08/2015 Stephen T, Derby, United Kingdom
We stayed one night and felt that we were given an inferior room at the back due to this. The wardrobe was so small as to be of no use with the door held on by one hinge. The room was dark with a depr... more
We stayed one night and felt that we were given an inferior room at the back due to this. The wardrobe was so small as to be of no use with the door held on by one hinge. The room was dark with a depressing black and white photograph as a picture. So we had to have the lights on even though the day was sunny. It was extremely expensive for the standard. The high point was the breakfast which was excellent. I would not stay there again for the price we paid and would not consider it to be 4 star given the standard of accommodation we were given less
John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. I am sorry that you were disappointed with aspects of your stay. After looking into your booking I can see you booked a standard double room via Booking.com. The room in question has a new bathroom, new carpet and new soft furnishings but does not have a view such as our Executive rooms do. We hope that you choose to stay with us again if you are ever in the area and should you wish to discuss your stay with me in any more detail please don't hesitate to contact me on firstname.lastname@example.org