Best Western Las Mercedes Airport

Km 11 Carretera Norte, Managua, 000-046-0, Nicaragua
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Best Western Las Mercedes Airport

We are taking steps to protect our guests and staff, some services and amenities might be reduced. Nicaragua, located at the heart of America, is the ideal destination for those looking for something really different. two oceans, dozens of spectacula show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
Km 11 Carretera Norte, Managua, 000-046-0, Nicaragua

Reviews of Best Western Las Mercedes Airport

Traveller Overview:
4.0 Rating: 318 reviews
Excellent 43%
Very Good 29%
Average 17%
Poor 5%
Terrible 3%
Rating

Retired_Traveler_7, wrote review 02/04/2020

Great location to catch flights

No surprises, this is a Best Western Hotel with rates accordingly, always ask for discounts for seniors or CAA/AAA members. Location is ideal for early morning flights or less stressful arrivals or de... more

Rating

productiveinva2020, wrote review 13/03/2020

Great Location across from the Airport.

We always stay at the Best Western Las Mercedes the night before our flight, and you can not get any closer to the Airport than this convenient Hotel. I love the convenience of having a good Restauran... more

Rating

MullinsW, wrote review 10/03/2020

Updated since last visit

Upon arrival to Las Mercedes I noticed as soon as I arrived that the lobby had a major upgrade. Definitely a modern vibe with lots of white and silver accents. The rest of the hotel looked the same. R... more

Rating

Powmafia, wrote review 03/03/2020

Bad customer service and expensive

Bad customer service and way to expensive for the rooms they have. they have made multiple mistake in my reservations and made me pay for it. i’m usually very patient and i always try to find ways t... more

Owner Response
BestWesternLasMerced, Front Office Manager at Best Western Las Mercedes Airport, responded to this review
Thank you very much for taking time to respond the survey. We have taken action about housekeeping behaviour. your comments help us to improve our service and we aprreciate all your comments Best Regards. Alicia Gutierrez Front Desk Manager
Rating

Noelia V, wrote review 08/01/2020

You can get a better deal

The only reason I stayed at this hotel was that it is right in front of the airport so is useful to catch early morning flights. The rooms are outdated, small TVs for the price they have. This place n... more

Owner Response
BestWesternLasMerced, reservaciones at Best Western Las Mercedes Airport, responded to this review
Dear Noelia Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (505) 2255-9900. Sincerely, Eskathleen Hunter Best Western Las Mercedes Airport