Best Western Lamphey Court Hotel & Spa

I visit every month for a social occasion in the Ruby Room with 40+ other ladies, the room is a great social space, & the food has always been good with a fair choice, however on the last two visits the choice of menu has been very poor & the food provided expensive (BAKED POTATO £9) & certainly not up to the usual high standard, ,what has happened? lets hope it improves!!! less

Stayed for one night in one of the hotel's family suites. These rooms are in a separate block (converted stables I believe) the room was in a terrible condition. Ripped wallpaper, rotten window frames, windows that don't close properly, mould in the bathroom, cobwebs, and even squashed bugs on the walls. I could go on, but hopefully the photos say it all. The nature of the building also means noise is an issue. We were on the ground floor, and were kept awake by the constant noise of footsteps from the room above us. Looking at the reviews on here, it seems that most of the 4/5 star reviews are for the spa, and not the hotel. In fact the spa building / pool was actually very good (the kids enjoyed the pool), but if you are planning to stay at the hotel, it's worth looking past these spa-only reviews. I hate to give one star reviews but the management really needs to invest in this place and better oversee routine maintenance and cleanliness. less

Spent 3 nights here whilst walking the Pembroke Coastal path. The leisure centre pool and jacuzzi were great after a long days walk. Rooms good. Restaurant good, but needs more variety in the menu for 3 nights stay. less

Never having been to a spa before, didn’t know what to expect, but totally delighted with the experience. Katie and colleagues at the front desk were really welcoming and helpful, and Demi the masseuse made me wonder why I haven’t previously discovered the amazing restorative properties of a quality massage - my shoulders feel brand new! Beautiful surroundings (bathed in gorgeous sunshine) and a cracking afternoon tea made for a stunning day all round. Wish I could come back tomorrow. Thanks all :) less

Super building and location , extra gift of the castle next door. Would recommend a visit to the Dial Inn pub at the end of the drive , great local ~ the building is beautiful and great views, great walking opportunities and short albeit expensive taxi into Pembroke , which is worth a visit - the room we had was excellent , decorated in a period manner , nice and clean - we weren’t disturbed to clean the room - previous respondents described Fawlty towers(!) - there is an element of this - lot s of people working however lacking a bit of local management and direction - the food we had wasn’t great and we choose to eat elsewhere and on our experience we wouldn’t recommend however that was based on breakfast which is held in an unispiring room. Regards to Brian O’ (?) who serves drinks and generally engages all - we would return however only as a base to explore the area - it’s a 4 star building with a 3 star operation - a strong manager could turn this to a 4 star and it’s within touching distance - saw a lot of afternoon teas but also say a lot of food left less