Best Western Lamphey Court Hotel & Spa

Recently went for their spa and lunch offer. Reception staff were very friendly but the changing room is too small. There was a group in the changing room, which was way too small to accommodate everyone. The pool, jacuzzi and steam room were fine but trying to get dressed after was a challenge. There are only two showers which were either cold or scalding but there is nowhere to put shampoo or soap etc as there’s not a hook or self in the cubicle. We also had lunch as part of the offer. Staff in the dining room were not at all organised and we had a long wait for drinks and had to ask for our order to be taken as they just left us sitting there. A very limited food offer was offered on this deal but there was no healthy eating options and most things were fried, battered or were stodgy cheese and pasta meals. Three very sweet puddings were available with no fresh fruit so if you have dietary restrictions or want something healthier, you might have to organise this is advance. less

We booked this hotel through booking.com as it was listed as pet friendly however when I mentioned in my comments we were bring our dog I was told the only dog friendly rooms were in the coach house! A quick phone call sorted it out but I advise calling to book (as I’m not sure what would have happened if there had been no room?) Coach house was very spacious and perfect for our pup - not like staying in a hotel and yes dated but pleasant none the less. Beautiful area and friendly staff, us and the pooch will be back! less

Checked in to what can only be described as a room fit for barnyard animals in the outside cottages. We thought we were staying in the main hotel, but no rooms were available. The manager was like something out of faulty towers and was running between a leaking roof in the restaurant to sorting out our compliant. The children were disappointed and due to the smell and dirty room we checked out immediately, spending 2 hours searching for another hotel,. I don’t know what the main hotel rooms are like and didn’t hang around long enough to taste the food or visit the spa, we were long gone by then. less

We’ve just returned from a fantastic two night stay at Lamphey Court the staff were fantastic our room was very comfortable the spa facilities superb and the food both in the evening and breakfast was excellent overall I would rate staying here as 10 out of 10 less

Lovely hotel, we had adjoining rooms, both were very well presented. The beds were comfortable, free bottled water was a very nice touch. The Spa facilities were very nice, our boys loved the pool. Breakfast was very good too. less