Excellent Value, friendly staff
We had a three night break via OffPeakLuxury.com which included B&B, £25 pp per evening towards dinner, a bottle of Presecco on arrival and two treatments in the Spa. All these were delivered as promi... more
We had a three night break via OffPeakLuxury.com which included B&B, £25 pp per evening towards dinner, a bottle of Presecco on arrival and two treatments in the Spa. All these were delivered as promised and smoothly - the staff even rang us in the car on the way down when we were running a little late to check that we were arriving in time for dinner! The staff were all excellent and friendly and seemed happy amongst themselves. Room was spacious and spotless and the Covid precautions were fair and taken seriously - some other comments from other customers seem a bit unfair and OTT - the staff are only doing their best.
The meal service at Bfast and Dinner was great, if not a little quirky at times in the order in which things arrived (toast first, last, jam missing etc) but this was a minor issue for us (I can see how more fussy customers may deem this to be poor - we enjoyed it!)
We did have an issue on the second night with a loud TV in the room above us - this was quickly sorted by the night staff.
The building externally is in need of attention but this is probably more due to Best Western than any local issues. All in all, a lovely break in a fantastic location with lovely staff and excellent value! Thanks !! less
Lamphey Court, General Manager at Best Western Lamphey Court Hotel & Spa, responded to this review
Thank you so much for your lovely review, i am pleased to hear you enjoyed your stay with us and i look forward to welcoming you back very soon.