A llittle Rough around the edges, but pleasant.
20/02/2017 SBow012, Cardiff.Wales
Rooms - ok, fair space. Beds not the best in fairness - most of our Group had trouble sleeping. This could possibly also be due to the difficult to control Central heating which was smashing it out!.... more
Rooms - ok, fair space. Beds not the best in fairness - most of our Group had trouble sleeping. This could possibly also be due to the difficult to control Central heating which was smashing it out!. Windows open all night , ground floor - not the safest option. Clean & Tidy though, fresh linen etc. Spa - great, just big enough, Girls had a few treatments etc- good, attentive staff , spotlessly clean spa. However, Tennis courts - accident waiting to happen. Terrible surface, Tarmac all cracked & deeply rutted with moss everywhere. Genuinely unsafe. Ate in the evening & initially we were fobbed off with a "Sunday Roast menu" even though we'd booked in advance & been sent the menus previously - pointed this out and in fairness an effort was made to accommodate. Albeit we were asked to order in the afternoon ??. Whatever you do though steer clear of the "Cappucino" starter, this was a King Prawn /Chicken dish. It was served in a coffee cup with a warm white tasteless liquid and a few lumps of chicken & few rubbery (not King) Prawns. Without doubt the oddest & frankly tasteless food we've ever had. The thought of it now makes me wince. Redemption though - meal overall good, staff were attentive & pleasant. Breakfast was also very good. Overall, believe it just needs a bit of work to make it a v.good hotel / experience, but that Cappucino starter has to go!! less