Best Western Lamphey Court Hotel & Spa

So, I normally wouldn't rate a place as low as this, but in this case, it's justified. My boyfriend organised for us both to go here as part of my birthday and booked for 2 massages (one after the other at 3 and 3.30). After some delays, we arrived late for one of these appointments (but warned in advance) and were aware that we couldn't re-schedule to a later appointment. I asked my boyfriend to ring in advance to make sure that access to the spa was included in the price of the spa treatment - and the hotel confirmed that it was. We arrived and were told the opposite, spa access was not included in the price until you spent a minimum of £50 per person (we could however pay an extra amount to just have 2 hours of access), bear in mind we had travelled around an hour to get here, to then be told something else. This is the first time I've come across a minimum spend to have spa access, and the spa manager didn't seem to care that we had been told otherwise by the hotel, or it was my birthday, or the fact we'd travelled a fair way and was not very helpful either. So we just left, will not be returning less

Stayed as part of walking the coast path, spa was perfect for tired legs (also stays open until 8pm which is good) Lovely surroundings, good room and good evening meal. Good car parking immediately adjacent to hotel entrance. Would stay again. less

We stayed in the coach house,it was clean and spacious needs a little updating but it was comfortable. The staff were brilliant,a warm welcome and all friendly and helpful,nothing was too much trouble. It is in a special setting and the grounds are beautiful. We did not use the Spa facilities but the options were there for us. The afternoon teas looked scrumptious also. A good choice for breakfast and nicely presented. All in All a very pleasant stay and leaving wanting to return. Thank you to All the Great staff . less

This is a lovely hotel, set in a secluded spot close to the tiny village of Lamphey. There is a swimming pool, with jacuzzi, and a spa. The hotel restaurant is pleasant, though nothing too grand. Most impressive during out stay was the attentiveness of the staff. They really went out of their way to be helpful, and really added something extra to our visit. Overall, we had a great time here, and hope to be back soon. less

We have just returned this week after 4 days at Lamphey Court Hotel, we have a wonderful time, the staff Catherine, Chrissie, Melanie and Simon couldn't have been more helpful, We Used the spa for treatments , I had Demi doing a massage one day and Rachel doing a facial the following day , it was so relaxing, will go back again. the room was lovely , it was a very good size and the bed was very big and comfortable, the breakfast was good plenty of choice. less