My eldest daughter and I have just returned home from this hotel, we had a brilliant time. We found the hotel to be warm and very welcoming, very traditional and cosy. Our room (17) was lovely, very comfortable and clean with the usual shampoo, bath/ shower gels, coffee, tea, bottled water and biscuits. It was quiet and overlooked the entrance to the spa and fields beyond. There was a trouser press, extra blankets and the hair dryer had plenty of power in it . We had no problem with logging onto the hotel wifi. All of the staff, at reception, in the restaurants, at the spa and housekeeping were friendly and very helpful. At breakfast and dinner we were served quickly and professionally. For breakfast there was a good choice of cereals, brown or white toast ( you pop your bread into the revolving toaster which browns it nicely) jams, marmalade, nutella and marmite, croissants, fresh fruit salad, grapefruit segments, prunes and fruit juices. There are also a selection of hot breakfasts, my daughter chose the full breakfast each morning and throughly enjoyed them. We felt the portion sizes were perfect especially when there is so much selection on the cold buffet areas. Tea and coffee is served and we were asked both mornings if we would like more. We ate dinner at the hotel both evenings and as we enjoyed the soup and salmon so much the first evening we couldn't resist having the same again on the second....both times absolutely delicious. The portion sizes were perfect for us but I suppose those with bigger appetites or if only having one course may need to consider choosing an extra side order. Service was faultless.
We had two treatments at the spa with Kay who was very knowledgable, she made
us feel very welcome, explained the procedures and gave advice on our differing skin needs. A truly relaxing experience. The pool area is very clean and tidy, with loungers to relax on. The pool is a little chilly when you first get in but as soon as you start your swim the initial brrrr just disappears. Personally I don't like swimming or sitting in a warm pool as I like to feel refreshed and warm pools just don't seem right to me but that's personal choice. Well, as you can see I have no criticisms, we felt this hotel is perfect for us as we prefer the quirks and creaks of older establishments with character. The staff added to the enjoyment of our stay, we both highly recommend this hotel and spa and can't wait to return next Spring. less