My husband booked the trip as a surprise for my birthday and I could not have been more impressed. We were greeted by Chrissy on reception with a warm and welcoming smile and she could not have been more helpful or friendly, which continued throughout the stay. The room was spacious and immaculately clean and the bed was huge. The bathroom was also spacious and contained everything you could possible need or want, including a wide variety of toiletries.
We visited the spa soon after arrival and I was really impressed with the cleanliness and layout. The girls in the spa were also incredibly friendly and nothing was too much trouble. Although we didn’t manage to find the time for a treatment, from what I saw I’m sure that would have been amazing too.
When we arrived back at the bar Simon greeted us in a warm and friendly way and his drink knowledge was excellent. He was more than happy to advise and to recommend and pink gin with lemonade is now a new favourite of mine!
I am quite a fussy eater and have a chilli allergy so was apprehensive of what the menu would hold for me but Simon reassured me that if there was nothing on the menu then they would try and find me something that I could and would eat, which was also reiterated by the extremely talented chef,Izzy, when we met her. I genuinely had no reason to be apprehensive tho as the menu catered for everyone and there was a good choice. On the 1st night I had mushroom tortellini which was outstanding and my husband had lamb, which he has rarely eaten for 20 years, but was thoroughly impressed with. Sunday night we both had roast beef - which again was outstanding - Izzy really is an amazing chef and I don’t think there is anything she can’t cook! For pud we shared an Eton mess - which was truly sensational and we took the advice of the incredibly hospitable Paige and also shared a cheese board with the cheese of her recommendation- which I’m just off to find in a supermarket now on the way home!
Breakfast was a good traditional welsh cooked breakfast (other options also available!) but also comprised of a host of self serve cereals, pastries, fruits etc. All of which were freshly prepared and looked delicious.
We honestly could not have asked for anymore from a hotel, everyone was so friendly and worked so well as a team and it just seemed to run smoothly. All of the staff put you at ease and could not have been nicer. I’m sorry that I can not remember everyone’s names to mention them personally, but every single person that we met and had dealings with was amazing and made our weekend away even more special.
Without hesitation we will be back and will be regular visitors. I would 100% recommend this hotel to everyone. X