Best Western Lake Okeechobee

3975 Highway 441 S, Okeechobee, Florida, 34974-6221, United States
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Best Western Lake Okeechobee

This Okeechobee, FL hotel offers spacious rooms, knowledgeable and friendly staff. This charming and affordable hotel in Okeechobee, FL is near many popular attractions - including Arnolds Wildlife Center, Okeechobee Agri-Civic Center, Fort Drum Crys show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3975 Highway 441 S, Okeechobee, Florida, 34974-6221, United States

Reviews of Best Western Lake Okeechobee

Traveller Overview:
4.0 Rating: 187 reviews
Excellent 48%
Very Good 26%
Average 13%
Poor 4%
Terrible 6%
Rating

Lynn J, wrote review 27/07/2021

Great Hotel with Excellent Staff

Our bathroom showed a bit of wear, but was very clean as was our room. The staff at this hotel went over and above in regards to our child and an extreme pet allergy prior to arrival. Staff very court... more

Rating

vettef2240, wrote review 12/04/2021

Terrible Hotel

Terrible stay rooms were basic no clean wash clothes was giving dirty clothes when asked front desk there was long periods of waiting for breakfast to be replenished pool was beyond dirty will never ... more

Owner Response
Mary Hayes, General Manager at Best Western Lake Okeechobee, responded to this review
I am very sorry to hear this. We would like to have you stay with us again so we can make this right.
Rating

slavine2021, wrote review 24/02/2021

Awesome group of employees

Tiffany, Maria, Mary, Kristina, Kristi, Danielle, Araceli, Rosa, and Pete did an outstanding job. I hope that i didn't forget to mention anyone. The staff was very helpful and considerate. We brought ... more

Rating

randallbodiford, wrote review 16/01/2021

Dirty room

I am currently checked in to room 120. The TV remote had dead batteries, so we had to go to the front desk to get new ones. There are No kleenex in the container box, The refrigerator has'nt been clea... more

Owner Response
Mary Hayes, General Manager at Best Western Lake Okeechobee, responded to this review
Thank you for taking the time to tell us about your experience at Best Western Lake Okeechobee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you experienced problems while staying with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Best Western, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Rating

shannonwest2000, wrote review 17/08/2020

Horrible experience!

Customer service was the worst we've ever experienced. My fiance was staying at this hotel for a traveling crisis nurse assignment for COVID. Instead of being treated with a courteous demeanor, the Ho... more

Owner Response
Mary Hayes, General Manager at Best Western Lake Okeechobee, responded to this review
Thank you for taking the time to tell us about your experience at Best Western Lake Okeechobee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you experienced problems while staying with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Best Western, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.