Best Western Lairgate Hotel

Despite being a tad old fashioned, the rooms are nice. They're equipped with a bath and shower, and each are a good size for the amount of beds in your room. It's the staff that make this place so amazing though. They are patient and polite, and very very friendly :) less

The room we were given was up several narrow flights of stairs, with very sticky handrails. There was no shower, just an old bath. The bed wasn't particularly comfortable and the little sofa in the room had broken springs. The skylight was dirty inside and outside. We complained to the booking company, Hotels.com, but are still waiting for a response 2 months later. less

old-fashioned comfort, attractive, clean décor. a short walk to the centre of the town. The mattress could have been a bit more comfortable but at least it wasn't that horrid foam material so many seem to be made from now. There were building works going on while I was there but clearly that's temporary. I would certainly come again. less

From the first contact, right through to our wedding and departure.....everything and all the staff were brilliant! Special thanks to Rita and Tom, who we really enjoyed meeting and made our day a truly magnificent occasion! Their professional, yet friendly approach was just what we needed and they never failed to deliver. The food and service was excellent throughout, be it management, catering, bar staff....everyone! Brilliant! All were helpful, perceptive, adaptable...just everything we could have wished for on our special day. Nothing was too much trouble! Our room was divine (the honeymoon suite), tasteful, classy, traditional and a fantastic antique pine four poster. All the guests stated their enjoyment of the meal and later the buffet, with the service second to none. We are extremely appreciative and grateful that we made this choice! less

From the moment we arrived we were greated by the very pleasant staff. The hotel has a very relaxed aroma about it which made our stay all the better. Our room was very traditional and we'll presented. The food on offer was a selection of great choices and arrived swiftly and was very good. Compliments to the kitchen staff. All in all a great hotel in the centre of town. We will definitely be staying again less