Best Western Knoxville Suites - Downtown

5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States
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Best Western Knoxville Suites - Downtown

Welcome to Best Western Knoxville Suites-Downtown!

In Knoxville, Tennessee, theres an abundance of shopping, dining and sightseeing to be had, and its easy to explore everything when staying at our Knoxville hotel.

Close to downtown
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States

Reviews of Best Western Knoxville Suites - Downtown

Traveller Overview:
4.0 Rating: 694 reviews
Excellent 47%
Very Good 30%
Average 14%
Poor 4%
Terrible 3%
Rating

millssheenan, wrote review 02/02/2021

Great services

When I arrived was greeted bye the front she check me in it looked and smell clean the room where great nice and clean as well. I’ve referred this hotel for my wedding quest to stay. Keep up the good ... more

Rating

briandY7152CD, wrote review 21/12/2020

Could be a much better hotel.

Many Best Western hotels are older properties, so I don't expect a luxury experience. This hotel is actually fairly modern, but unfortunately, it seems poorly maintained. The entry doors are worn lo... more

Owner Response
Alpa Patel, Owner at Best Western Knoxville Suites, responded to this review
We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.
Rating

JamesM12497, wrote review 24/11/2020

Nice place, nice value, not downtown

We stayed here twice in October, ten days apart. The hotel staff were nice, and despite what other reviewers have said, we never saw them not wearing face masks. Don't be thrown off by the temporary... more

Rating

Bales818, wrote review 13/11/2020

Clean and friendly

Had an incident with a different motel tonight so Hotwire rebooked me at the best western completely last minute at 1am. The front desk was very nice. The room and facilities are beautiful and clean... more

Rating

Quest541588, wrote review 03/11/2020

Avoid - not following guidelines

First - I rarely leave review, but want to warn other travelers. I stayed here for a quick layover on a road trip. Guess I didn't read the reviews well enough. The staff wasn't wearing masks properly ... more

Owner Response
Alpa Patel, Owner at Best Western Knoxville Suites, responded to this review
We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.