Best Western Knoxville Suites - Downtown

5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States
based on 682 reviews Trip Advisor Logo
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Best Western Knoxville Suites - Downtown

Welcome to Best Western Knoxville Suites-Downtown!

In Knoxville, Tennessee, theres an abundance of shopping, dining and sightseeing to be had, and its easy to explore everything when staying at our Knoxville hotel.

Close to downtown
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Knoxville Suites - Downtown

Traveller Overview:
4.0 Rating: 682 reviews
Excellent 47%
Very Good 30%
Average 14%
Poor 4%
Terrible 3%
Rating

Nancy G, wrote review 24/03/2020

An Unexpected Find

We stayed overnight at this pet friendly motel on our way from Georgia to Michigan. Right off of I-75, it has a great location that offers easy access to restaurants. Our room was clean, quiet and c... more

Rating

Sunshine-AS1990, wrote review 21/03/2020

Avoid the Elevator

The staff was friendly, the rooms were clean, there's complimentary conditioner, the lights in the hallway and rooms were blessedly comfortable instead of that gaudy piercing bright light many hotels ... more

Owner Response
Alpa P, Guest Relations Manager at Best Western Knoxville Suites, responded to this review
Thank you for your comments. We apologize for the issues you experienced during your stay, and we appreciate you taking the time to speak with us about the issue. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.
Rating

573piperr, wrote review 18/03/2020

Terrible

i went to book this hotel and the pictures are nasty and disturbing. These pictures are incredibly detouring from anyone trying to book. I am very surprised people are still booking with them, the sh... more

Owner Response
Alpa P, Guest Relations Manager at Best Western Knoxville Suites, responded to this review
Please accept our sincere apologies that you experienced these issues during your stay. This is certainly not a representation of our standards and your comments will be discussed with our team to work on ensuring these remain isolated issues moving forward. We appreciate your review and thank you very much for your time.
Rating

balacruiser, wrote review 17/03/2020

Great Hotel

Great hotel. Clean rooms and comfortable beds. Pet friendly. Great value for your money. Friendly staff. Great breakfast options. Easy on and off Hwy. Would highly recommend this hotel and it's lo... more

Rating

jim2565, wrote review 17/03/2020

BW Plus experiences

We found the area very nice along with the easiness of going into and off to find stores etc.etc. The pet friendly situation was excellent for our fury friend he not only found his spots he actually... more