Best Western Knoxville Suites - Downtown

5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States
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Best Western Knoxville Suites - Downtown

Welcome to Best Western Knoxville Suites-Downtown!

In Knoxville, Tennessee, theres an abundance of shopping, dining and sightseeing to be had, and its easy to explore everything when staying at our Knoxville hotel.

Close to downtown
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Knoxville Suites - Downtown

Traveller Overview:
4.0 Rating: 684 reviews
Excellent 47%
Very Good 30%
Average 14%
Poor 4%
Terrible 3%
Rating

807randallf, wrote review 02/06/2020

Knoxville Suites

Best Western is my lodging of choice. This property is among the top for cleanliness, professional staff, freeway access, and central location between downtown Knoxville and the Clinch River where I ... more

Rating

jamey2020, wrote review 21/05/2020

Location Not Downtown But Better

This hotel says it is downtown, but it is not in a downtown city environment, Can walk to much bur dont let that turn you away. 40 mins from Pigeon Forge and 20 mins from camping and outdoors. Right o... more

Rating

Nancy G, wrote review 24/03/2020

An Unexpected Find

We stayed overnight at this pet friendly motel on our way from Georgia to Michigan. Right off of I-75, it has a great location that offers easy access to restaurants. Our room was clean, quiet and c... more

Rating

Sunshine-AS1990, wrote review 21/03/2020

Avoid the Elevator

The staff was friendly, the rooms were clean, there's complimentary conditioner, the lights in the hallway and rooms were blessedly comfortable instead of that gaudy piercing bright light many hotels ... more

Owner Response
Alpa P, Guest Relations Manager at Best Western Knoxville Suites, responded to this review
Thank you for your comments. We apologize for the issues you experienced during your stay, and we appreciate you taking the time to speak with us about the issue. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.
Rating

573piperr, wrote review 18/03/2020

Terrible

i went to book this hotel and the pictures are nasty and disturbing. These pictures are incredibly detouring from anyone trying to book. I am very surprised people are still booking with them, the sh... more

Owner Response
Alpa P, Guest Relations Manager at Best Western Knoxville Suites, responded to this review
Please accept our sincere apologies that you experienced these issues during your stay. This is certainly not a representation of our standards and your comments will be discussed with our team to work on ensuring these remain isolated issues moving forward. We appreciate your review and thank you very much for your time.