Best Western Knoxville Suites - Downtown

5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States
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Best Western Knoxville Suites - Downtown

Welcome to Best Western Knoxville Suites-Downtown!

In Knoxville, Tennessee, theres an abundance of shopping, dining and sightseeing to be had, and its easy to explore everything when staying at our Knoxville hotel.

Close to downtown
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States

Reviews of Best Western Knoxville Suites - Downtown

Traveller Overview:
4.0 Rating: 698 reviews
Excellent 46%
Very Good 30%
Average 14%
Poor 4%
Terrible 3%

jeffhenry0310, wrote review 22/04/2021

Great stay

I enjoyed my stay everything was great The staffing rooms are excellent I would recommend this hotel they have an indoor pool I have been into in the past but not on this trip but I will be back to th... more


Pete D, wrote review 19/04/2021


Hotel was nice. Staff very helpful and friends. Room was nice. Bed had a dip that made it uncomfortable. Everything else fine would stay here again. Fairly convenient. Breakfast was expected but nothi... more


anniconda, wrote review 29/03/2021


I stayed here with my family and got two rooms. One of the rooms had the hair dryer hanging off by a screw, all the light fixtures were crooked, there were dead mushed bugs on the curtains, and the fr... more

Owner Response
Alpa Patel, Guest Services / Front Office at Best Western Knoxville Suites, responded to this review
We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.

ddwhitehunter, wrote review 02/03/2021


Not pleased with responses when flagrant disregard for safety was reported. Lady at desk said they drive the lot hot ridding every night, no headlights, and drinking and that was ok with her. He staye... more


Sheenan M, wrote review 02/02/2021

Great services

When I arrived was greeted bye the front she check me in it looked and smell clean the room where great nice and clean as well. I’ve referred this hotel for my wedding quest to stay. Keep up the good ... more