Best Western Knoxville Suites - Downtown

5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States
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Best Western Knoxville Suites - Downtown

Welcome to Best Western Knoxville Suites-Downtown!

In Knoxville, Tennessee, theres an abundance of shopping, dining and sightseeing to be had, and its easy to explore everything when staying at our Knoxville hotel.

Close to downtown
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5317 Pratt Road, Knoxville, Tennessee, 37912-2706, United States

Reviews of Best Western Knoxville Suites - Downtown

Traveller Overview:
4.0 Rating: 710 reviews
Excellent 46%
Very Good 30%
Average 14%
Poor 4%
Terrible 4%
Rating

jimcrum2021, wrote review 02/08/2021

Best Western, A reliable choice always!

I have worked on the road for the past 21 years and I stay at multiple locations and different motels but my first choice is always BW because the service is consistent and the beds are always clean a... more

Rating

soranandashley, wrote review 19/07/2021

Great stay for the night

This was a great stop right off the highway. We only stopped passing through but we were very near a Starbucks and Cracker Barrel so the whole family was happy with location. Rooms were very clean and... more

Rating

hooverbw, wrote review 09/07/2021

Do not stay here!

Hotel staff not friendly, crack in bathroom ceiling, mold in bathroom, bug bites when we woke up, hole in plaster above a/c , hole in wall covered by plywood, half wall divider not attached to anythin... more

Owner Response
A P, Guest Services / Front Office at Best Western Knoxville Suites, responded to this review
We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.
Rating

karen t, wrote review 08/07/2021

5 night stay

I think the worst thing we had to deal with was the cigarette smell in a non smoking room. I thought that maybe it was the older type AC that still had that smell but then found a burn hole in the duv... more

Rating

Mary B, wrote review 08/07/2021

Knoxville Best Western

We stayed here on the way home from our vacation and were very pleased with this hotel. We were able to get a suite when we were just a couple of hours away. The room was spacious with enough places... more