Lovely hotel, perfect break!
02/09/2015 ElliemScotland, Scotland
Lovely hotel, excellent facilities and helpful staff. The only minor criticism is the only toiletry provided is a basic all in one hair and body wash which was about as much use as washing your hair w... more
Lovely hotel, excellent facilities and helpful staff. The only minor criticism is the only toiletry provided is a basic all in one hair and body wash which was about as much use as washing your hair with washing up liquid so if you are visiting be sure to take your own shampoo and conditioner! Room was lovely, spacious and clean, pool and leisure facilities were fab and hotel location was good for city centre access. Cost about £12-15 in a taxi, although also on bus and train route too. Would recommend. less
Fifescribe, Manager at BEST WESTERN Kings Manor Hotel, responded to this review
Thanks for taking the time to post your review of your stay. We are delighted that you enjoyed your stay with us. Your point about the combined shower soap and shampoo is one that we agonised over before making the change to what we have. We used to have little wrapped soap tablets and shampoos in little bottles but in our ‘green audit’ it was clear that most of these were hardly used and 90% of the product was thrown out. Not to mention all the packaging and wrappers that were not fully recyclable. We decided to go down the larger push dispense bottle route to avoid sending about a ton and a half of chemicals to landfill each day. We used to have one and a half big black bags of soap and shampoos sachets each day to throw out. There was a cost saving to us and we upgraded to the Gilchrist and Soames brand which is a superior quality to what was provided in the small individual packets and bottles. Our research we made at the time was that most of our guests travelled with their own brand of shampoo and the change would not be seem as an inconvenience, and this has proved to be the general response in the 2 years since we made the change. We still have a small supply of shampoos and soaps as well as combs, shower caps, face flannels, toothpaste and razors available on request to guests , as is laid out in our guest information folder, to any guest who would prefer this service. I hope that you make use of this on your next visit.