Best Western Kings Manor Hotel

3* hotel made 5* by the staff - from the housekeepers, bar staff & reception - fantastic service & so friendly - thank you to all (especially Karen) . . will definately stay here again if i visit Edinurgh less

First impressions were very good! Greeted very politely by a young lady on reception. This helpful and polite manner continued throughout the stay from all of the reception staff. The room was a good size with a huge and very comfy bed! All very clean. The shower was low pressure but not a problem. Unfortunately there was a brown mark on the towel (luckily we brought a spare). Found it fantastic that we’d put a ‘do not disturb’ sign on the door and the cleaners left fresh towels, tea, coffee etc and toilet rolls in a bag outside the door. We booked ‘room only’ but decided to have breakfast on the Saturday morning. The lady who met us came across as very rude. She informed us that breakfast would be £11 which we agreed was fine. The lady continued with her ‘not bothered’ attitude throughout breakfast. We went up and helped ourselves to the buffet style breakfast, all of which hadn’t been refreshed in a while and therefore reflected on the way it tasted. We don’t feel this was worth the £22 we paid. The room we stayed in was also directly above another room that appeared to play ‘nightclub’ music (very loudly) from half 8 in the morning so we didn’t quite get the lie in we’d hoped for. Such a shame because our first impressions were so fantastic less

A good value stay on the outskirts of Edinburgh. The room was very good with a monstrous bed and a great seating area off the bedroom. The reception staff was great and although alone on duty and busy made time to deal with queries. The restaurant choices were not for me and a matter of a few minutes away there are loads of other options to suit all budgets. The leisure facilities were very good although quite busy. I wish I had more time to enjoy. A good hotel that I would recommend for a trip to Edinburgh either for shopping, sightseeing or business. less

Lovely welcoming staff. Large clean bedroom. Bathroom cistern not easy to use but ok. good location for visiting RY Britannia, Kelpies and Falkirk wheel as well as coastal route which was scenic. Wifi worked efficiently. Swimming pool was a bonus. We had a ground floor room by choice but there were lifts available to higher floors. less

I was there for one night only, the decor may be dated, but best western offer great service and value for money. Tried out the restaurant, the food and service was nice, also has a nice bar attached to the hotel too. less