A winter break at the beginning of February & we wanted to stay in York. It’s all year round pricey, it’s never cheap to go to York but this place was a bargain.
We arrived on a snowy Friday evening but the welcome was so warm from Chris, he is absolutely made for his job managing this hotel, so so friendly and helpful, always . Immediately makes you feel you a chatting to a friend but without being intrusive in any way at all. Our room was huge, cosy and comfortable. We dumped our things and went straight out for a meal. I would say it’s a steady leisurely 20 minute stroll into York . I am not the worlds best sleeper and am pillow fussy! This bed was so comfortable and pillows perfect, I slept like a log both nights. Breakfast was included with a selection of fruit, yoghurts, cereals and breads. Then you can also choose to have a freshly cooked hot breakfast , the restaurant staff again were spot on , very prompt friendly service and the whole area was spotlessly clean. They are also really accommodating if you want just certain bits of a breakfast choice.
I would definitely recommend this hotel to friends and family, it’s even got an indoor pool, rare in York!! We parked up on Friday and didn’t move the car until we left on Sunday, one thing I would say is ring the hotel directly to book in order to get free parking, we thought booking via the best western website would class as booking direct but it didn’t. Having said that where else can you park in York for £5 for 24 hours?! The staff are just lovely and it’s easily close enough to walk into town without the often ridiculous price tag that this can bring! Will definitely return, thanks for a lovely weekend! less
KILIMA, Manager at Best Western Kilima Hotel, responded to this review
Thank you so much for your very kind review of the hotel.
I will pass your comments on to all the staff.
You are correct with saying the best price is direct on 01904625787 as we do you a discount from the internet and free parking.
I look forward to your next visit.