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Best Western Kilima Hotel

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Best Western Kilima Hotel.

Victorian charm in York.

Best Western Kilima Hotel is conveniently placed in Holgate, just a 15 minute walk from York centre. The only Best Western In York with a swiming pool and enough spaces for one car per room.

A former rectory, this delightful 19th Century building makes a wonderful hotel. It's the ideal base for exploring York and puts you within easy reach of attractions such as the Railway Museum and the Jorvik Centre.

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Location

129 Holgate Road
York
North Yorkshire
YO24 4AZ
England
For enquiries or to make a reservation please call 0844 387 6168*
AA/VB

Summary

Parking £5 per day
Bars, Free WIFI, Gym, Indoor Pool, Restaurants, No Lift
Free internet available throughout the hotel
There is charged parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:30

Facilities

Dining and Bars

kilima-hotel-dining-12-83712

Hotel Restaurant

Our hotel Breakfast is open Monday to Friday, 7.30am till last orders 9.30 and then Saturday and Sunday last orders are 10.00am. We serve dinner from 6.30pm till last orders 9.30pm daily.
We change our menu on a regular basis and our chef uses local and fresh ingredients to produce food from around the world.

Opening hours

Breakfast: 07:30 - 09:30
Dinner: 18:30 - 21:30
Weekend times may vary
kilima-hotel-dining-13-83712

Hotel Bar

For real relaxation, try our draught Black Sheep ale in the traditional and cosy hotel bar. Cheers!

Opening hours

11:30-24:00
Weekend times may vary

Golf

Fulford

Course information

Course Type: Park/Heathland
Location: Off Site
Holes: 18
Par: 72
Distance: 6743 Yards
Handicap required

Location

3 miles away in fulford

Facilities

Pro shop golf facilities

Prices

9 holes Yes
18 holes £55.00

Spa & Leisure

Leisure Facilities

  • Indoor swimming pool (10m)

  • Turkish steam room

  • Gym and fitness centre

Gym and Swimming Pool Facilities

Our gym boasts free weights and cardio vascular equipment so you'll be able to boast about your figure! For a water-based workout, take a dip in our indoor pool.

kilima-hotel-leisure-05-83712

Location and Attractions

Getting there.

Sat nav users: type YO24 4AZ

Send to Tom Tom

Nearest motorway: A1(M), J45, 14.00 miles
Nearest train station: York, 0.50 miles
Nearest airport: Leeds/Bradford, 30.00 miles

Address
129 Holgate Road
York
North Yorkshire
YO24 4AZ
England


What's nearby?

Sports

  • York Rhinos - Rugby (5 miles)

  • York Football Club (2 miles)

Cities & Attractions

  • York Minster (0.9 miles)

  • Railway Museum (0.4 miles)

  • Jorvik Centre (1 miles)

  • Castle Museum (1 miles)

  • York Races (0.4 miles)

Shopping

  • York City Centre (1 miles)

Meetings, Conferences and Events

This former 19th century rectory will provide a charming base for your next business event. Period features will lend an elegant air to your function, and we'll lend you a range of equipment to make sure your event runs like clockwork!

Available room set ups

Boardroom




Room Theatre Classroom U-Shape Boardroom Banquet
Room A 0 0 0 14 0
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 676 traveller reviews
Rating: 5 305
Rating: 4 274
Rating: 3 67
Rating: 2 18
Rating: 1 12
Rating

Possibly the worst experience for years

05/06/2018 208philipl, Colchester, United Kingdom

Many Floor boards broken in bedroom, shower did not work, noisy - guests shouting till 00:45. Staff attempted to gain entry at 07:45. We could feel the individual bed springs digging into us , diffic... more

Owner Response
KILIMA, Manager at Best Western Kilima Hotel, responded to this review
Dear 208philipl, Firstly may I sincerely apologise for not meeting with your expectations on this trip. It is always a big disappointment to both myself and all the staff when a guest has not enjoyed their stay with us. The floor boards do creak in the older part of the building but are not broken as you suggest the building was built in 1871. I have checked the shower and it works fine but I do see that it can be difficult to work out so I will look into that. The guests in the lounge had just come back from a night out, this is not a hotel full of revellers and they did keep the noise down after you had called the duty manager and he had seen them. Noise from other guest is very difficult to control and as I have said we do not encounter this problem often. I am baffled as to who you think tried to get into your room as the housekeeping do not start until 8am and all other staff are busy serving breakfast. I can only assume it was the guest in the next room getting into their room. I will take a look at the bed and change the mattress if needed but that room is in use all the time and you are the first to mention it. The room you had cannot be classed as small for a three star hotel but you are entitled to your own opinion. We do not have a lift nor to we say we have one, we are however more than happy to assist with luggage. We also have ground floor rooms but you are better calling direct on 01904625787 to guarantee this. Booking direct with a hotel is usually the place to find the best price. The Bestwestern reward scheme is exactly that a reward for loyal members of Bestwestern you only get points when you book direct with the hotel or on the Bestwestern websites. I have to say it is one of the best schemes around with your points never expiring along with many other benefits but you must adhere to the simple rules. As for the hotel needing a full refurbishment we are constantly spending money on the hotel and listen to our guest very carefully. Once again I am truly sorry you did not enjoy your stay with us but hope you have many happy trips in the future. Yours Chris Betteridge Hotel Manager
Rating

Relaxing night away

29/05/2018 karl l, Blackpool, United Kingdom

Visited York over bank holiday; Kilima hotel had a warm friendly atmosphere. Room was spacious and well presented. Ended up going for a swim in the morning of our departure, pool was warm and wasn’t b... more

Owner Response
KILIMA, Manager at Best Western Kilima Hotel, responded to this review
Dear karl l, Glad you enjoyed your morning swim I think its a great way to start the day and with only around 6 hotels having a pool in York I feel very lucky. Regards Chris
Rating

Lovely staff

28/05/2018 mstee5, Ipswich, United Kingdom

Stayed at the Kilima for 2 nights. Lovely welcome, very helpful. Room was nice and big with everything you need. Breakfast service was excellent with plenty of choice. Staff really make this hotel. W... more

Owner Response
KILIMA, Manager at Best Western Kilima Hotel, responded to this review
Dear mstee5, I look forward to your next visit and know you will have a great time again in York. Regards Chris
Rating

Very impressed

28/05/2018 miccck, Ipswich, United Kingdom

Stayed here for three days over the bank holiday weekend and was very happy with the hotel. The room was very larger and comfortable, the whole hotel is kept very clean and all the staff were polite ... more

Owner Response
KILIMA, Manager at Best Western Kilima Hotel, responded to this review
Dear miccck, Glad you had a great holiday and yes I personally turned the sun on each morning. Please call direct for the best price on 01904625787. Regards Chris
Rating

Another Great Stay

21/05/2018 W1362TFwendyp, Epsom, United Kingdom

After several years of staying at The Kilima we were not disappointed. Staff excellent, good breakfast, location great 10 mins walk to town centre 20 mins to racecourse. A happy and inviting hotel to ... more

Owner Response
KILIMA, Manager at Best Western Kilima Hotel, responded to this review
Dear Wendy, Thank you once again for your great review I will pass on your comments. Don't forget to call me if you come up in the summer and tell hubby to bring the clubs. Regards Chris