Best Western Kilima Hotel

Stayed at the hotel for 3 nights. It's very clean although the room was a little dated and the mattress and pillows on the bed need replacing.....no support in either! The staff are very friendly and helpful and the young ones that work in the restaurant work very hard are polite and very professional.....good choice on the breakfast menu all very well cooked....compliments to the chef! less

Stayed at the hotel for one night. Was really impressed with the size of the room. The staff where very friendly. I was shown to my room by a person called Mandy. Very polite and helpful asking if I had a good journey. I was delayed by 45 mins. Hotel room was clean and spacious. Offering complementary tea and coffee which was a welcome relief. Bed was nice and comfortable. With nice white crisp sheets. The only downside I have to mention is the wifi was a bit patchy, I presume that my room. (Room 21) was in the new part of the building. Menu for dinner was lovely. Food arrived hot and plenty of it! It was reasonably priced. Breakfast was good but as I was short of time I didn't have a full English. But looking at one of the other guests plate it looked appetising. I would highly recommend staying here and I will certainly will becoming back. As if was a flying visit I didn't get chance to try out the pool or the gym equipment. But next time I will book slightly longer. The staff where extremely helpful and friendly. Sam, Mandy where great and a credit to the hotel. Thanks again to the staff at the hotel for a great nights stay only sorry it wasn't long enough! less

Stayed here for 2 nights.. lovely hotel, brilliant staff especially Chris. Breakfast was first class, plenty of choice and all freshly cooked. Rooms were spotless with plenty of space and equipped with everything you needed. 10 min walk to city center.. ideal base for a city break. less

Had a three night stay here Aug 2017, wonderful welcome we were impressed with the friendliness of the proprietors/staff, a great place to stay good size room, clean as we would expect, good breakfast,car parking great.A little homely place to stay, Ten or Eleven mins walk from city walls, you need a good pair of shoes for York anyway to see the best of places. we would recommend this hotel if you want to walk to the city. We would certainly use the Kilima again. The Hotel is located well,easy to find on the main route into York from the A1 less

Stayed here for one night for business and it's a very reasonably priced pleasant hotel. The food was good, the service great, everything clean and apparently only a 10 minute walk into the city so no complaints at all! less