Best Western Kilima Hotel

We took our granddaughter and had a lovely visit, the room was really cosy and pool was fab, the steam room was the best we've found in a hotel. Breakfast was very pricey so we opted to eat out but overall we would definately go back.x less

We stayed for one night but had a very postive experience. The staff were delightful form the beginning of the stay to the end. The breakfast staff were absolutely delightful, nothing too much trouble and the right level of cheeriness for first thing in the morning. The hotel is a 10 minute walk from the centre which was perfect as it meant the hotel was very quiet. The rooms were spacious and comfortable. The decor was a little dated as was the bathroom suite but all in all very clean and nicely set out. There was a pool and steam room available but we didn't have time. I would stay here again, the staff made us feel very welcome. less

A winter break at the beginning of February & we wanted to stay in York. It’s all year round pricey, it’s never cheap to go to York but this place was a bargain. We arrived on a snowy Friday evening but the welcome was so warm from Chris, he is absolutely made for his job managing this hotel, so so friendly and helpful, always . Immediately makes you feel you a chatting to a friend but without being intrusive in any way at all. Our room was huge, cosy and comfortable. We dumped our things and went straight out for a meal. I would say it’s a steady leisurely 20 minute stroll into York . I am not the worlds best sleeper and am pillow fussy! This bed was so comfortable and pillows perfect, I slept like a log both nights. Breakfast was included with a selection of fruit, yoghurts, cereals and breads. Then you can also choose to have a freshly cooked hot breakfast , the restaurant staff again were spot on , very prompt friendly service and the whole area was spotlessly clean. They are also really accommodating if you want just certain bits of a breakfast choice. I would definitely recommend this hotel to friends and family, it’s even got an indoor pool, rare in York!! We parked up on Friday and didn’t move the car until we left on Sunday, one thing I would say is ring the hotel directly to book in order to get free parking, we thought booking via the best western website would class as booking direct but it didn’t. Having said that where else can you park in York for £5 for 24 hours?! The staff are just lovely and it’s easily close enough to walk into town without the often ridiculous price tag that this can bring! Will definitely return, thanks for a lovely weekend! less

Hotel was very quiet but everything was of a pleasant standard. Handily placed for York centre and local bars and restaurants. The menu looked good but we decided to eat eslsewhere. Had a drink i nthe bar which was downstairs in the old crypt. Breakfast was nice with quick service. Reception very helpful with taxi booking and advice less

Lovely hotel, very clean. Free parking when you book direct with the hotel! Staff are really friendly, particularly Chris, The Hotel Manager. It's about a 20 minute walk into York City centre. Would definitely recommend. less