Best Western Kilima Hotel

The staff here are very friendly and helpful. My wife and I used the pool and sauna facilities and were impressed. The dinner was basic but a good meal. The only down was how hard the bed was but to their credit they moved us the second night where we were happy with. less

Really great hotel. Really friendly welcome on arrival. Good carpark. The swimming pool was fantastic (good size, clean and well cared for). Steam room nice addition too. The restaurant was also clean, well cared for and a lovely space. Breakfast was hot and delicious. Highly recommended. less

A slightly older style but stylish hotel. Plenty of parking, great pool, gym & steam room. Food was great albeit slightly limited choice. As an old property there are lots of stairs but no lift so best check with reception when booking. Room 11 recommended as biggest family room. Staff were wonderful. Really comfortable beds and very clean. Will stay again. less

I Stayed at the BW Kilma Hotel for a weekend. I was a solo traveler. My room was a double and had plenty of room. The bed was comfy and the room was clean. There is a TV, Tea/Coffee making facilities and plenty of plug sockets for charging phones etc. The room was furnished in keeping with the age of the hotel and I had a 4 poster bed, which was different. my only issue with the room, was the that the floor boards were very creaky when you walked on them, but that was not a major issue. My room overlooked the main road, but there were no issues with the noise. The Bathroom was a good size and had a Bath/Shower. Breakfast was ok, with a choice of cereals, fresh fruit etc and then the choice of cooked breakfast, which was nice. Staff were friendly and helpful. I did not use the pool, so can not comment on this. I walked to the train station in approx 10/15mins and it was about the same to get into town. There is a bus stop outside the hotel. If i was in York again, I would consider staying at the Kilma again. Although, it is not cheap, it was cheaper than all of the big chain hotels that i have stayed in before and the standard was on par with most of them. less

Drove down from Scotland for 3 nights. Really enjoyed staying at this hotel...Room 5 was very nicely decorated, clean and with fresh towels etc every day. The Public areas of the hotel were bright, airy and well presented. We found the staff, without exception to be friendly, cheerful and happy to help. My wife made use of the pool, which she enjoyed very much. The hotel itself is located about 15 or 20 minutes walk from the City Centre, but it's a pleasant enough walk. Alternatively, buses stop very frequently just across the road and charged £1.10 to the centre of town. There is an off road car park behind the building, though we didn't drive anywhere during our stay....York isn't a car friendly city, thankfully, and seems all the better for it. Lots of cyclists and adequate public transport. Very refreshing indeed. There is so much to see in York, that four days barely scratches the surface.....we will be back and more than happy to stay at The Kilima again. less