Best Western Kilima Hotel

Dated décor and fittings but fantastic friendly staff. Comfortable room but dated décor and fittings. just here for 2 nights but good value. pool is fantastic if you like pools. breakfast was A+ as per usual BW standards. the best attribute is the staff, nothing is too much trouble. We will deffo go there again. less

We had a lovely weekend at the Kilima Hotel in York in August. The staff were very attentive and the breakfast was excellent. We would recommend this hotel. The location was good and only took about 10 minutes to walk into York less

We visit for long weekend with our daughter and two granddaughters the children loved the swimming pool couldn’t keep them out of it brilliant location for going into York staff were very friendly and helpful will definitely be coming back less

We stayed here recently for a weekend break to visit York. The hotel is in a great location and 15 minute walk to the central area and enough away from the nightime noise etc. If you don’t fancy walking the bus stop was just outside. Hotel itself was clean and staff were good-rooms ok in general but need a bit of an update. Also no fridge in the room which was a bit disappointing but we don’t/didn’t expect one to be fair. Didn’t try the restaurant for breakfast or dinner etc so can’t comment as we prefer venturing out and exploring. Pool and sauna available too which was small but welcome in the heat. less

We stayed here last night for our 5th wedding anniversary, we booked a deal for dinner, bed and breakfast with fizz on arrival. We got to the hotel around lunchtime hoping to just drop our bag off as we'd travelled by train to be greeted by a male member of staff on the front desk who let us check in early as our room was ready, he was very knowledgeable about things that were going on in the area and circled things that may of been of interest on a map. We then wandered into York which was about a ten minute walk, spent a lovely afternoon in York then went back for our evening meal which was delicious, Ben was very friendly, helpful and chatty. We then had a really good sleep in a comfy bed and there was a fan in the wardrobe which was fantastic in this heatwave we are having, then had a lovely full English breakfast to finish our stay, would definitely recommend this hotel. less