Best Western Kilima Hotel

Very enjoyable, one night stay. Staff were polite, friendly and helpful. Very good breakfast. Location excellent with large car park a bonus for this area. On direct bus route into York centre which was only 15 minute walk away. less

I stayed here for several nights with my husband and son, in a King Room. We were greeted warmly on arrival and were pleasantly surprised at the standard of the room - clean, warm, cosy and quiet. The beds were really comfy and the power shower was great! The hotel has a lovely lounge area, and the basement bar was snug and relaxing (card and quiz games provided were a nice touch too). We used the swimming pool, which was great. We would like to mention the lovely staff, who were attentive,really friendly and a real credit to the hotel. The manager, Chris, was easy going, helpful and funny (in a good way!) The hotel is in a good location and easy to reach (I've been lost in the city centre many a time), plus easy to walk or bus into the centre. Thanks Best Western Kilima for a lovely stay, we look forward to next time. less

Have stayed here a few times for business. Located about 10 minutes walk to centre of York which has loads to offer for visitors. Hotel provided everything required for my stay. Full English breakfast was good, staff friendly and helpful. Room I had was large as I was upgraded, being a Best Western Rewards member- decor a little dated would be my only comment. less

Me and my husband came here for a break, it was my birthday and our anniversary and wanted to explore York, the hotel was very clean and the staff were very friendly and welcoming, I thought it was a lovely touch they posted a birthday/anniversary card through the door for us, we made use of their heated indoor swimming pool every morning and was mostly the only people using it was was lovely. The beds are very comfortable too, we had room 24 which had a lovely deep bath, I'd highly recommend staying here, if you book directly with the hotel they don't charge you for parking either which is £5 a day xxx less

The service and facilities at this hotel are very good. The staff were very professional and helpful. The swimming pool, steam room and gym were a nice added bonus and the breakfast was excellent. I have stayed at this hotel whilst on business several times and have never been let down. The location of the hotel is also a perfect base from which to explore York on foot. All in all I would recommend this hotel for business and social stays alike. less