Best Western Kilima Hotel

Convienently located hotel with bus stops within one minute walk. Good car park behind the hotel and out of site. If you book through the BW web site you have to pay £5/day, it's free if you book directly with the hotel (I know for next time). Staff were very helpful and cheery. Our room was ok but the bathroom needs attention, paint peeling of the door and the shower curtain needs to be longer to stop the floor from getting wet. Ideal hotel for weekend break and we would use it again. less

Stayed 2 nights for our wedding anniversary , definitely a 3* hotel which is overpriced we stayed in a king room which was actually quite nice but found the bathroom could have been cleaner , along with communial areas ladies toilets smelt of urine which was a surprise . Breakfast was ok but poached eggs weren't cooked , settled for scrambled eggs with bacon on a muffin for the 2nd visit which was dreadful never had scrambled eggs served like that before more like slices of omelette. Have to say staff really looked happy to be working there and everyone was pleasant, We really enjoyed our stay in York but would we return to this hotel ..probably not less

I have just returned from a work conference in York and had the great pleasure of staying in this lovely hotel. The welcome a colleague and myself received was warm and friendly. All the staff were very pleasant. My room was lovely, a little dated but I thought quite quaint and fitted in perfectly with York's historical feel. It was very clean and the bed was the most comfortable I have slept in for a while (including my own). Breakfast was delicious (I highly recommend the bacon and egg roll). If I had one criticism, it would be regarding the noise from the road. It was quiet during sleeping hours (11:00 - 06:00) but once the traffic started building up, it was difficult to sleep. This wasn't a big problem for me as I had to get up anyway but thought I should mention it. If I have the pleasure of returning to this beautiful city again and have to stay over, I would definitely consider booking this hotel. less

A nice hotel and a warm welcome. We asked for the room to be ready a bit early as we were on our anniversary weekend, it wasn't, but we could leave our cases safely in a room and use the facilities so we went for a swim by which time our room was ready. The only disappointing comment I have is at time of booking I mentioned our anniversary whilst we were there and yet it was not mentioned by any of the staff, a bit disappointing, but enjoyed york lots. less

Great staff..really helpful as we had never stayed in York before.. reception were always super helpful! Really oldy worldly building.. just beautiful although our family room was very dated but clean! 10/15 minutes walk in to town kept us fit so quite a good location. The breakfasts however were amazing, best we have had anywhere. Eggs Royale..worth going back for... even the 4 hr drive!, went at Easter time this year and had a wonderful relaxing break.. would highly recommend! less