Why stay anywhere else? Perfect!
We have stayed at the Kilima previously so we knew it was perfectly located for the markets, etc, just a 15 minute walk to town. On the way to town, you pass lots of little quirky pubs, cafes, restaur... more
We have stayed at the Kilima previously so we knew it was perfectly located for the markets, etc, just a 15 minute walk to town. On the way to town, you pass lots of little quirky pubs, cafes, restaurants, that you would miss if you stayed in the main town. We did a little put crawl and had a great night. I can't fault the hotel at all. The room was lovely (217) and quiet and spotless. Plenty of tea/coffee/etc in the room. There is also a table in reception with extra supplies which is a lovely touch (there's a box to put a donation in). The staff are so welcoming and friendly. You really couldn't ask for more. We only stayed one night, but wished we had booked for two as there was so much to see with the markets, etc. We didn't use the leisure facilities this time as we were too busy. The breakfast was very nice. The dining area is so light and welcoming and the bar area is very cosy. The fire alarm went off at tea time when my husband was in the shower so we had to go outside and wait for the fire brigade (NO FIRE!). Heather who was on reception was marvellous, so professional and efficient. She even brought her own coat out for a young girl to put on. I don't think we would stay anywhere else when we visit again as this Hotel fits our needs perfectly. less
KILIMA, Manager at Best Western Kilima Hotel, responded to this review
Thank you for your continued support of the hotel.
I am sorry the alarms went of the only thing we can put it down to was a spider getting in the detector in the plant room. We had only had the whole building checked and tested for its annual inspection two week previous.
I myself was on vacation when it happened but I was so pleased to see my staff not taking chances with life and evacuating the building, calling the brigade and making sure they knew exactly what had caused the alarm.
I would also like to thank with the exception of one, all the guests for their support of the staff during a difficult time.