Nice stay at a nice price in a great location
17/01/2017 William S, Lynchburg, Va
This property is in a great location, easy to access, great view of the docks and waterway, and great seafood restaurants in walking distance. Though the property is obviously an older one, it has be... more
This property is in a great location, easy to access, great view of the docks and waterway, and great seafood restaurants in walking distance. Though the property is obviously an older one, it has been updated nicely, and especially with very comfortable beds. Only spent one night, but would stay again despite a few issues: First thing I noticed was the light switch did not seem to activate any lights, even after switching plugs on several of them. Next, the curtain left a fairly significant gap which gave someone outside a view of the wall next to the door. Would not have been a problem except there is a full length mirror on that wall that I had to cover with the decorative fabric at the end of the bed. Next, when I turned the HVAC unit on, I wondered if it hadn't already been turned on because it brought in a significant fried seafood odor, which fortunately went away as the heating kicked in (though I could also smell it in the towels). The HVAC unit itself was rather loud and cycled too quickly, accentuating the loudness. Finally, noises from the walkway outside and adjacent rooms were fairly prominent. However, the bed was extremely comfortable, as was the room overall, and breakfast was much better than the typical motel breakfast. Front desk attendant was especially personable, helpful, and efficient, including on the phone prior to visit. My visit was out-of-season, so price was especially good for the area, and it is highly likely I will choose to stay there again next time I need to stay in the area if I can get a similar deal. less
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review
Thank you for recognizing our recent updates to the property. We are continuing to work on improving the hotel. Our next project is renovating the bathrooms next month. We will have brand new tubs and toilets. Our heating and cooling units were recently cleaned, which could have resulted in the temporary odor. This is the perfect time to visit Kent Narrows as it is our off season. There are great rates to be found, so book your next stay with us.