So very glad we stayed here vs: Fredericksburg
10/04/2017 JeanieHoustonTexas, Houston Texas
When in the area, we generally stay in Fredericksburg, but just to change things up, we choose to stay in Johnson City. Best Western had the best reviews, and now I see why. Price was great, staff w... more
When in the area, we generally stay in Fredericksburg, but just to change things up, we choose to stay in Johnson City. Best Western had the best reviews, and now I see why. Price was great, staff were very helpful and welcoming. Accommodations were just what we were looking for. Very clean, and comfortable. We were greeted with a warm smile and home made cake when we checked in. The clerk noticed we had a Harley Davidson Credit card and said, "come in tomorrow and I'll have something for you." Turned out they make up these little gift bags for member of Harley Davidson. It was a hadmade "Hog bag" with lolly pops, a bandana, hand sanitizer. Really cute.
Our room was very clean and the stuffed chair was only 2 weeks old. Bed was comfortable. They no longer provide individual bottles of shampoo, and body soap, like so many places, so we always bring our own. I've had some bad reactions in the past. Next morning we went to the free breakfast, and it was the BEST I'd ever had. Eggs were REAL, not powered. They had make your own waffles which were better than I'd had anywhere else. They coffee was unique, out of a machine that had three levels of coffee (weak, medium, strong). Kind of cool, I mixed the medium and strong and it was perfect. This machine also has hot water to make hot tea or coco or instant oatmeal. They had the usual other breakfast foods, pastries, muffins, bagles, bread and a toaster. The other hot items were biscuits, gravy, and sausage patties which we enjoyed. They also had cold cereal, fruit, etc. From what we saw, the lobby was clean and well cared for. I WILL stay here next time we are in the area.
I had a bit of a problem connecting to the internet, and called the front desk. Next thing I knew, the clerk was knocking on my door to help me. WOW, never had that kind of assistance ever! We stayed 2 nights and kind of wish we could of stayed longer. Can't wait for our next trip just to come here. less
bestwesternjohnson, webmaster at BEST WESTERN Johnson City Inn, responded to this review
Thank you so much for these kind comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities and value, and clearly you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you makes being in this business a true pleasure.