Best Western Johnson City Inn

107 S US Highway 281, Johnson City, Texas, 78636, United States
based on 348 reviews Trip Advisor Logo
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Best Western Johnson City Inn

The Wild West is still in full effect near our Johnson City, TX hotel, with riding available at LBJ Ranch and endless hiking trails at Pedernales Falls State Park.

Of course, some of our guests come from around the state just to visit Whitti
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
107 S US Highway 281, Johnson City, Texas, 78636, United States

Reviews of Best Western Johnson City Inn

Traveller Overview:
4.0 Rating: 348 reviews
Excellent 41%
Very Good 29%
Average 13%
Poor 7%
Terrible 7%
Rating

alparker1937, wrote review 20/07/2021

Very Bad Plumbing

Key Card would not work. Could not turn on bathtub faucet. Sink would not drain. Every since foreigners started managing Best Western, the service and facilities have went down and the prices have wen... more

Owner Response
Hotel Manager, Other at Best Western Johnson City Inn, responded to this review
Hello Parker, I am sorry to learn about all the inconvenience you had to endure. My sincere apologies. We understand your experience and realize your feelings of disappointment. Our team has taken serious note of your observations and all the issues will be investigated and take appropriate actions. Request your understanding. You will have a nice stay next time. Sincerely, Hotel Manager.
Rating

Roving209164, wrote review 08/07/2021

Blood spot on bed sheet & A LOT of Roaches

Gross. Stay elsewhere. Blood spots on 1st set of sheets & another unknown stain on 2nd set. Finally, the 3rd set was clean. ROACHES. It's nice to wake up to the tickle of unknown origin in the midd... more

Owner Response
Hotel Manager, Other at Best Western Johnson City Inn, responded to this review
Dear Guest, It is highly regrettable that your stay with us was a huge disappointment. We are too concerned with the quality of the service, which you received, that was not acceptable at all. Please accept our sincerest apologies for all the inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to show you how great our hotel is. Sincerely, Hotel Manager
Rating

readytogo2021, wrote review 30/06/2021

Dirty rooms

During Covid you would think the rooms would be extra clean, not in this case.... I still had the previous visitors dirty towels in my bathroom and the sheets were not changed on the bed. I did gonton... more

Owner Response
Hotel Manager, Other at Best Western Johnson City Inn, responded to this review
Dear Guest, Thanks for the stay at our hotel. Disappointed to see your feedback. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. You can be assured of a nice stay next time. Visit us again soon. Sincerely, Hotel Manager
Rating

jennyburgos, wrote review 28/06/2021

Gross

Our room felt so dirty. There were bugs flying around. Stained towels, old stuck gum right in the mattress. Pillows were so lumpy and pillow cases were put on inside out. They also had stains. Shower ... more

Owner Response
Hotel Manager, Other at Best Western Johnson City Inn, responded to this review
Dear Guest, We appreciate you reviewing our hotel. Thanks for letting us know about the housekeeping concerns with your room. Please accept our apology, and we will be checking with our staff to see where we went wrong as we want our guests to have an excellent experience. Please stay with us again so we can show you we care. Thanks! Sincerely Hotel Manager
Rating

Galahadwalker, wrote review 01/06/2021

Great Hotel!

This hotel is one of our favorites. It is close to Fredericksburg and the wineries. The front desk and staff are always friendly. Rooms are always comfortable and clean. The pool and breakfast are an ... more

Owner Response
Hotel Manager, Other at Best Western Johnson City Inn, responded to this review
Dear Guest, Thanks for the stay and the positive feedback. Your comments empower our team. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.