Best Western John Jay Inn

staff professional clean rooms close to food, shopping and within few minutes of business we drove about 300 miles we could of stayed in El Centro but chose Calexico instead this hotel had a gas station, Walmart, Dennys Applebee's and several other restaurants stores within walking distances thanks John Jay Inn !!!! less

The room was gross to start...mold in the shower, it stunk like a locker room, and the floors were only clean in the middle. The bed lays on a metal frame and is hard and uncomfortable. The pillows felt like they were full of cut up styrofoam. I booked 2 nights and was had to stay a 3rd to meet a friend with car troubles and messed up on the date...the hotel manager told me too bad. They took my money as a no show even though it was just double booked and would not offer to change it. Horrible customer service. I ended up next door at the Holiday Inn Express and it was wonderful!! Never again! less

Staff is friendly. Hotel is always clean. If you need extra towels they will happily provide them. They appear to follow covid guidelines. No hot breakfast served at this time but they do provide a grab and go bag with some snacks fruit and water. less

I told the girl at the front desk, I have a package with tracking number and time it was delivered to the front desk today (12/23/19). Her response was "No package was dropped off today." I showed her the tracking number and time it was dropped off to the front desk and asked her to check the security cameras. She refused to check the security cameras. Again, she repeated, "No packages were dropped off today." The juices are diluted with water that they taste more of water than juice. The dining room is miniature - only 4 tables. There's sunning and airing of mattress in the parking lot! less

The only decent thing about this place were the ladies at the front desk. They were kind and welcoming. The room itself is digesting. The floors are dirty with numerous stains everywhere. The shower rod isn’t secured properly to the wall and it droops down. It had bits of papers and cardboard wedged under it. Due to the the shower rod dropping the shower curtain wouldn’t stay shut because it would slide down to the middle, causing the water to splash out and leave a pool on the floor. The complimentary breakfast was horrible they have four tables shoved in a tiny space where it’s difficult for people to get around each other. The juice was so watered down it didn’t taste like juice, but more of a water with the essence of a fruit. The heaters for the food I’m guessing are old and needing replacement because the food was cold. Won’t be staying at best western again. less