Best Western John Jay Inn

Staff is friendly. Hotel is always clean. If you need extra towels they will happily provide them. They appear to follow covid guidelines. No hot breakfast served at this time but they do provide a grab and go bag with some snacks fruit and water. less

I told the girl at the front desk, I have a package with tracking number and time it was delivered to the front desk today (12/23/19). Her response was "No package was dropped off today." I showed her the tracking number and time it was dropped off to the front desk and asked her to check the security cameras. She refused to check the security cameras. Again, she repeated, "No packages were dropped off today." The juices are diluted with water that they taste more of water than juice. The dining room is miniature - only 4 tables. There's sunning and airing of mattress in the parking lot! less

The only decent thing about this place were the ladies at the front desk. They were kind and welcoming. The room itself is digesting. The floors are dirty with numerous stains everywhere. The shower rod isn’t secured properly to the wall and it droops down. It had bits of papers and cardboard wedged under it. Due to the the shower rod dropping the shower curtain wouldn’t stay shut because it would slide down to the middle, causing the water to splash out and leave a pool on the floor. The complimentary breakfast was horrible they have four tables shoved in a tiny space where it’s difficult for people to get around each other. The juice was so watered down it didn’t taste like juice, but more of a water with the essence of a fruit. The heaters for the food I’m guessing are old and needing replacement because the food was cold. Won’t be staying at best western again. less

We first got there and they said the elevator was broken and would be repaired thr next day and it was not. I'm assuming that's it had been broken for a while by other reviewers. The stairs where dirty construction trash everywhere. The room had a leak and was landing on the sofa and reported it to the front desk ... no help at all by the way. The floor was disgusting stains everywhere. Found hair on a pillow. Breakfast was undercooked. The parking or lack there of due to construction that they dont mention that has been going on for a while didn't see any work being done . less

Super clean, super friendly, super convenient with walking distance to an Applebee’s, a Denny’s, Walmart, gasoline, convenient stores etc. Nice Little mini gym with TV in air. Right off Highway 111 about a half mile before entering Calexico. less