Best Western Jeju Hotel

We only spent 2 nights at this hotel. Our first impression of this hotel is clean, friendly staffs and & big modern room Pros *Location is good and easy access to many place ... *LG is across the street and E Mart is not far from here *Big & Clean Room *Good Breakfast less

Stayed 3 nights in April. Positives were: easy check-in, large and spacious room, large window (although with dirty glasses), 24hr convenience store next door and Citibank atm's nearby. Issues were regarding air-conditioning. It was quite hot in our room, 28 degrees and we couldn't turn the AC mode to cool, it was set on heating mode. I rang the hotel staff from my room and after a bit of thinking, murmuring, keeping me on hold, he said "sorry we can't speak english" and he hung up. This felt terribly rude and upsetting. Later that night I spoke with the check-in counter staff who said something about they have a central AC mode which switches to heater from 10pm to 10am and that he'll get my room AC mode changed to cooling until 10pm. This still felt weird but okay. We went upstairs and cranked the aircon to cool the room. During our stay, the AC mode did not go back to heating (and thank goodness for that) but it wasn't the best experience overall. The buffet breakfast was okay but the place got very crowded. The shampoo, conditioner, soap provided in the room are not very good either and the conditioner bottles have another hotel's name printed on it which is masked by putting a Best Western Jeju sticker. The sink/wash basin is also outside the bathroom and next to the bed in a little kitchenette styled area (not really a kitchenette as there's not stove, microwave or any other provisions). They also do not have a bidet/washer toilet and they do not provide dental kits (toothbrush, toothpaste). Definitely not a 4-star. One more thing to note, it is very hard to haul taxis here as the tour buses occupy all the area outside the hotel. We were trying to leave around 9am and it was terrible. We decided to walk up the road with our bags and tried to haul a taxi but none of the taxis would stop. One taxi stopped to drop a passenger and we were about to get in and the driver waved no. I believe the taxis do not want to go to the airport as it is very near. They probably also don't want the hassle of bags. Overall, taxis in Jeju did not help us with our bags any time either (this is okay but just making an observation). My tip to get around the taxi issue is to download the Kakao Taxi app (similar to Uber or Grab) and request a taxi on there. less

Check-in super quick Room was extremely spacious, modern and had all that you need. Bed comfortable. Didn't have breakfast but there is a starbucks connected to the building and a convenience store right next door. Location is convenient, just a few miles from the airport. There is a bus stop right outside which can get you to pretty much anywhere in Jeju. Overall, great stay at a very reasonable price. less

Different size of car park, some big some small. Car park can be limited when you arrive late at the hotel. Car park is small and narrow. It’s free nonetheless. Cleanliness of the room needs improvement. The carpet looks awful and there’s some permanent stain / ink on the table. Aircon is centralized you can’t adjust the temperature, the room is warm & stuffy we have to open the window and it’s noisy because the hotel facing on the main road. Pillow is too soft and flat. Room is very spacious but toilet is very small. Nevertheless, their room wifi is good, strong water pressure and nice hot shower. Most hotels provide free water dispenser but not this hotel. They provide 2 small bottles of water per day. We asked for extras, they gave for the first night with a reluctant face and they refuse to provide extras on the subsequent nights. I was like, seriously? How expensive can the water be? This is my first time encountering such a stingy hotel. The hotel location is good, close to the airport and in the heart of Jeju city. There’s a Starbucks downstairs. But I will not recommend / visit this hotel again due to the reasons mentioned above. less

One of nice Best Western Worldwide location, Wonderful breakfast, very kind employees, clean and nice hotel. We enjoyed space in room very large room and clean. We will stay again when we back to JeJu Island in Korea. less