Best Western Jeju Hotel

As my first introduction to Jeju, this hotel was OK. The room was quite large and had a good view. It seemed to always be a busy place with lots of people checking in and out. Excellent wifi and the reception staff were reasonably friendly. It's a convenient location but when walking around there appear to be more interesting places to stay and maybe better value for money. less

Location is ok, Starbucks, Convenience Store & Restaurant nearby. Duty Free & Big Supermarket walk around 20 mins. Room size is ok, WiFi connect is good but staff is not friendly, room is clean, furniture are old, bath room is small. less

We only spent 2 nights at this hotel. Our first impression of this hotel is clean, friendly staffs and & big modern room Pros *Location is good and easy access to many place ... *LG is across the street and E Mart is not far from here *Big & Clean Room *Good Breakfast less

Stayed 3 nights in April. Positives were: easy check-in, large and spacious room, large window (although with dirty glasses), 24hr convenience store next door and Citibank atm's nearby. Issues were regarding air-conditioning. It was quite hot in our room, 28 degrees and we couldn't turn the AC mode to cool, it was set on heating mode. I rang the hotel staff from my room and after a bit of thinking, murmuring, keeping me on hold, he said "sorry we can't speak english" and he hung up. This felt terribly rude and upsetting. Later that night I spoke with the check-in counter staff who said something about they have a central AC mode which switches to heater from 10pm to 10am and that he'll get my room AC mode changed to cooling until 10pm. This still felt weird but okay. We went upstairs and cranked the aircon to cool the room. During our stay, the AC mode did not go back to heating (and thank goodness for that) but it wasn't the best experience overall. The buffet breakfast was okay but the place got very crowded. The shampoo, conditioner, soap provided in the room are not very good either and the conditioner bottles have another hotel's name printed on it which is masked by putting a Best Western Jeju sticker. The sink/wash basin is also outside the bathroom and next to the bed in a little kitchenette styled area (not really a kitchenette as there's not stove, microwave or any other provisions). They also do not have a bidet/washer toilet and they do not provide dental kits (toothbrush, toothpaste). Definitely not a 4-star. One more thing to note, it is very hard to haul taxis here as the tour buses occupy all the area outside the hotel. We were trying to leave around 9am and it was terrible. We decided to walk up the road with our bags and tried to haul a taxi but none of the taxis would stop. One taxi stopped to drop a passenger and we were about to get in and the driver waved no. I believe the taxis do not want to go to the airport as it is very near. They probably also don't want the hassle of bags. Overall, taxis in Jeju did not help us with our bags any time either (this is okay but just making an observation). My tip to get around the taxi issue is to download the Kakao Taxi app (similar to Uber or Grab) and request a taxi on there. less

Check-in super quick Room was extremely spacious, modern and had all that you need. Bed comfortable. Didn't have breakfast but there is a starbucks connected to the building and a convenience store right next door. Location is convenient, just a few miles from the airport. There is a bus stop right outside which can get you to pretty much anywhere in Jeju. Overall, great stay at a very reasonable price. less