Check in went smoothly, room request was accommodated; room and bathroom were clean; the WiFi and Ethernet work well. The work desk is a nice size.
The work desk chair cannot be raised to and kept at a proper height. The sink area is not in an enclosed bathroom area. It is just inside the door and when the sink light is on, it will throw light into the face of someone sleeping on the bed closest to the sink area and even somewhat into the face of a person in the bed closest to the window. The a/c unit works, but it is weak. The window drapes have to be kept closed as the sun will warm the room quicker than the a/c unit will cool the room. Jacksonville has a high sulphur content in the water and it smells and tastes terrible. Bring along a LOT of bottled water to cover all drinking needs and breakfast needs while in Jacksonville. The room had a ladybug infestation. You would find a few on the wall and ceiling. The front desk said they knew about the problem and that ladybugs do this twice a year for 2 to 3 weeks, die, and the problem goes away. All this said, it is an unpleasant situation to have to look around the room walls and ceiling to see if there are any crawling around to then have to get rid of them yourself. The hotel's solution is to move a person to another room. What happens when ladybugs appear later in that room? Another move? Just how many rooms are available for affected people to make these moves? I would think an exterminator could solve this problem. This is the first time I have ever experienced this kind of problem in any hotel. The breakfast items are standard fare, but replenished just a small amount at a time of any one item. The original style, unflavored, no sugar oatmeal is not replenished often at all and the majority of the time is not in existence. This is not appropriate for diabetics. less